I bought and legally own PS CS3. Installed on a desktop and the machine died completely. Downloaded a trial of CS3 from Adobe site. Went to activate and said too many activations. Activate over the phone. EXCEPT Adobe does not handle activation issues ove

I bought and legally own PS CS3. Installed on a desktop and the machine died completely. Downloaded a trial of CS3 from Adobe site. Went to activate and said too many activations. Activate over the phone. EXCEPT Adobe does not handle activation issues over the phone. Adobe doesn't care about their older products - they don't care that I spent hundreds of dollars for CS3. This is truly disgusting corporate behavior. Is there anything I can do? We aren't all rich photographers. I paid a great deal of money for this product. Is it now useless?Thank you,
James Scott

HI James please contact the Adobe Chat Team for activation issue
kindly do the mentioned steps as follow in order to get hold of chat rep of adobe
Go to www.adobe.com/getsupport
select the product as adobe creative suite - then select the issue as adobe id and sign in - and then click on still need help contact us then you will be able to find chat option and they will help you with the chat issue

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Jeffrey,
Thanks for your answer.
The error I get is that I get stuck in the activation screen.
Then I tried over the phone, giving in the serial and the second number that appears.
It takes a while and then it says that activation was not succesfull.
I will dm you the serials and adobe ID later (I don't have access to that computer here.
Here is the transcript of the chat (not complete):
Prabhanshu: Hello! Welcome to Adobe Customer Service.
andre: hello Prabhanshu
Prabhanshu: Hi Andre.
Prabhanshu: May I please have your email address registered with Adobe?
andre: most likely XXXXXXXX
Prabhanshu: Thank you for the email address .
Prabhanshu: If I am correct you are not able to install the software in your system?
andre: no, i get a "no connection" error. besides, i have not de-activated the software prior to restoring the OS
andre: so i think we need to de-activate first/
andre: it is the same computer by the way
Prabhanshu: Thank you for information, to assist you better may I have the serial number of the product?
andre: yes, hold on
Prabhanshu: I am with you.
andre: XXXXX
andre: and for illustrator: XXXXX
Prabhanshu: Thank you for the serial number , May I place this chat on hold for 2-3 minutes while I check the information for you?
andre: sure
Prabhanshu: Thank you.
Prabhanshu: Thank you for being online. Andre I have checked that the both serial number has Activation remaining.
andre: ok so i need an activation code?
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andre: meaning?
Prabhanshu: In this case please go with the forums. find below the link for forums.
andre: No, that is not right.
Prabhanshu: Click for forums.
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andre: If you can't support it anymore, you should remove the restrictions, so that i can go on using the software, which is my legal right
Prabhanshu: Click this link for support portal.
Prabhanshu: Please use the above support portal link .
andre: and what am i suppose to find there?
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andre: Does this telephone activation still work?
andre: then I might try that
Prabhanshu: I am sorry but you have to only go through the forums.
andre: i am sorry to say that this is not acceptable
Prabhanshu: I am really sorry for this but I hope you understand the terms and conditions of Adobe.
andre: i tried activating over the phone, didn't work...
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andre: i don;t want that, i just want to continu using the software I paid for. The software works fine, only your activation process makes it impossible for me to use it anymore. That is not right, and it is your responsibility to make sure thet this is solved.
Prabhanshu: Click this link.
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