I bought lightroom 5 and am trying to download via the serial number but it keeps saying the serial number is invalid what am I doing wrong?

I own a mac and I downloaded an used the trial first and am now trying to down load using the serial number but it keeps saying it invalid.I have tried uninstalling and reinstalling and nothing is working. I have two photo shoots I desperately need to edit. please help.

double check your serial number, Find your serial number quickly
and Error "The serial number is not valid for this product" | Creative Suite

Similar Messages

  • I just got iPhone 6 and am trying to restore my iPhone 5 backup but it keeps saying backup failed. Please help.

    Im trying to restore my iPhone 5 backup that i made a few minutes ago to my new iPhone 6 - but it keeps saying backup failed.  What do i do - need help Please.

    Here's what I found in this article Update and restore error messages on iPhone and iPod touch about error 14:
    I think you should start with checking the security software settings first.
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • I just got an iPod 4th generation and Im trying to sync my iTunes songs from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. Any answers?

    I just got an iPod 4th generation and Im trying to sync my iTunes songs and books from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. I have already tryed uninstalling all Apple Inc. programs on my laptop then trying to install iTunes again but that has had no success what so ever. I have started to get very frusterated with this . Hopefully someone can help. I would really appreciate it. Any suggestion?

    So I tryed to download it on the apple website but it keeps saying that there is an error.
    What does the error message say? (Precise text, please.)

  • I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?

    I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?

    HI there,
    I would recommend taking a look at the troubleshooting steps found in the artilce below.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    -Griff W

  • I just downloaded 10 songs and now trying to burn them to a CD, but it keeps popping up (an error has occurred (2131) ) and will not burn??  What do i do?

    i just downloaded 10 songs and now trying to burn them to a CD, but it keeps popping up (an error has occurred (2131) ) and will not burn??  What do i do?

    another messge popped up "Itunes can not connect to this iPhone(iPod).An uknown error occurred (0xE8000084)."

  • I have a new laptop and am trying to download I tunes.  When I do it says it's already there, but I can't find it.

    I have a new laptop and am trying to download I tunes.  When I do, it says it's already there, but I can't find it.

    When I do, it says it's already there, but I can't find it.
    Is it taking you to the "Thank you for downloading iTunes" page, but then nothing seems to have downloaded? Or is something a bit different going on?

  • TS1315 when trying to download photos  from my digital cameras I keep getting the message that pics can't be downloaded because of an unrecognizable format. It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic.

    when trying to download photos  from my digital cameras I keep getting the message that pics can't be downloaded because of an "unrecognizable format". It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic. I have had these cameras for a few years and have never had a problem downloading.

    I am having the same problem which has happened very infrequently before. Generally it's one photo and happened when my battery died.
    However today I tried to download six photos.
    None would download including several others for a total of 21 that would not download.
    Since I had just installed a new powered hub and added three new external 4T hard drives, I got concerned that it was the hub. Then got really worried that I'd have problems with the data I have been backing up.
    However following this sequence of events, I've determined it's not the hub, but still don't know what is causing the problem.
    (1) Put a fresh battery in the camera - same results
    (1.5) Used a different port in the new hub - same results
    (2) Put the card in the card slot in the back of my iMac - no problems except that one image I knew about last week. The six new images imported.
    (3) Tried again using the cable - still same error
    (4) Changed cables - my husband has the same camera - still same error
    (4) Put the card in his camera with his cable - still same error
    (5) Put the card in a card reader and used the same slot in the new hub - no problems - same one wouldn't import but message that there are no new photos to import.
    (6) Moved the offending one image to the Trash while the card was in the card reader
    (7) Put the card back into my camera and used my cable. iPhoto had no error and displayed the message there are no new photos.
    Conclusion:
    Not the camera
    Not the cable
    Not the hub
    Must remove bad photo from the card
    However, I have not had to do that before. I went through several imports on vacation when there was one bad image and just ignored it each time.
    Any idea why this is happening now?
    Thank you

  • Hi there, i am trying to download itunes to my laptop but it keeps freezing before the download finishes. it always stops at the same spot..

    hi there, i am trying to download itunes to my laptop but it keeps freezing at the same spot everytime.. i have been trying to do this for a couple of weeks but i'm not having much luck! Does anyone have any ideas on how to fix this please?????

    You can try using this tool to first remove all traces of Reader from your computer:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then, you can download the full offline Reader installer from
    http://get.adobe.com/reader/enterprise/
    After downloading, restart your computer and run the installer before doing anything else.

  • I am trying to download photos off my IPhone as the "Cloud" tells me I have run out of storage space. I have connected my phone to IPhoto on my Mac but when I clik on Import nothing happens. What am I doing wrong?

    I am trying to download photos off my IPhone as the "Cloud" tells me I have run out of storage space. I have connected my phone to IPhoto on my Mac but when I clik on Import nothing happens. What am I doing wrong?

    Help for iCloud storage space >>   Managing your iCloud storage

  • I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

    I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

    Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
    Enjoy the show!

  • I am trying to download to my new computer.  It keeps saying I need to authorize this computer.  Where do I do that?, How do I authorize the new computer to download automatically?

    I am trying to download to my new computer.  It keeps saying I need to authorize this computer.  Where do I do that?, How do I authorize the new computer to download automatically?

    Computer iTunes menu > Store > Authorise This Computer...

  • I am trying to download somes books from kaplan. I keep having the error message "check activation"

    I am trying to download somes books from kaplan. I keep having the error message "check activation". Does anyone known how to help?

    I am having the same issue. It doesn't go above the 870 MB. I was able to download Yosemite on my Mac Book Air.
    Can anyone help?

  • I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

    jessicar
    Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
    Contact Customer Care
    Photoshop Elements
    Adobe ID, Signing In
    Adobe ID, Sign In, Account Help
    Chat Panel
    If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
    Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
    Before the above consider....
    a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
    question got posted in the Adobe Premiere Elements Forum.
    b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
    Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
    Photoshop Elements 12 in your list to reveal the serial number.
    c. Do the install with antivirus and firewall(s) disabled.
    ATR

  • I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue

    I'm tried to enter my credit card info but it keeps saying declined I had this issue a few years ago but I forgot how I fixed the issue

    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • TS1292 I'm trying to activate my itunes gift card but it keeps saying invalid code. When I follow the iTunes support it keeps taking me round in circles to the same page. What do I do?

    I'm trying to activate my itunes gift card but it keeps saying invalid code. When I follow the iTunes support it keeps taking me round in circles to the same page. What do I do?

    I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

Maybe you are looking for

  • Purchase requisition workflow - reset release via BSP and BAPI

    Hello, We have a small workflow to release purchase requisition. A mail is send to the approver. The approver opens an BSP application to release or refuse the PR. The approval works well. The rejection doesn't work well. I use the BAPI_REQUISITION_R

  • WLC 5508 : WPA2 enabled SSID - especially Intel & Dell wireless cards are not getting connected

    Hi , I have one pecular issue in my wireless lan set-up. I have some laptop users who are using below inbuilt wireless adapter/cards : /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-

  • Trouble installing a network attached printer

    Hello we have a windows 2003 server working as a print server with several shared printers. I have never had a problem just clicking on the shared printers and having the drivers downloaded and installed automatically on any windows 7 pc.  I just had

  • Strange Behaviour for sequential SELECT statements

    I have all my handles ready to be used I do a StmtPrepare , StmtExecute , StmtFetch I get (lets say) 3 results... result is correct... Then by using the very same handles I do a StmtPrepare , StmtExecute , StmtFetch I get (lets say) 3 results... resu

  • Audio latency problem SOLVED

    Hi Everyone, I've recently purchased a Satellite A6665, and found myself having latency problems when using real-time audio processing software such as Ableton Live and/or Nuendo. Fortunately, I was able to solve the problem installing the ASIO4ALL D