I bought music on my ipod. When i downloaded the exact same music on my computer it asked to download for free and it still made me pay. How do i get my money back?

I bought music on my ipod. When i downloaded it the exact same music on my computer i asked if i want to download it for free. I said yes and clicked download and it still made me pay. How do i get my money back?

Is your "home computer" the same as your laptop or are these two different machines?

Similar Messages

  • I purchased a phone recording app for 9.99 and it doesn't work. How do I get my money back

    I purchased an App for 9.99 yesterday and it doesn't work. How do I get my money back?

    Go to this site...
    https://getsupport.apple.com/Issues.action
    Report the issue to an Apple representative.

  • So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

    So just downloaded 5.0 and it deleted all my contacts, how can I get it all back? I already tryed the "Back Up" or "Restore" and it's still blank on my iphone??

    You should have been syncing your contacts to your computer regularly.  Just sync them back ot the iphone from your computer.

  • If I purchase an app on the App Store, and I don't like it, how do I get my money back?

    I recently bought a game from the App Store. But after playing it I realise I don't like it. Is there any way I get get my money back?
    Thanks
    Ash

    You don't. If you read the terms of the App store, it says that all sales are final. However, if you really want to try pleading your case to iTunes support, you can do that here: http://www.apple.com/emea/support/itunes/contact.html

  • TS4009 I accedentally subscribed to icloud this morning and i did not want it. how do i get my money back

    I did not wwant to subscribe to icloud.. i did by accident, i want my money back, how can i do that

    iCloud is free unless you purchased a storage upgrade.  If you did, contact the Apple online store for a refund (1-800-MYAPPLE in the U.S.).

  • I bought an in app purchase with some iTunes money and they robbed me!! I emailed the company of the app and they haven't replied. How do I get my money back?

    I just wanted to verify that yes, the company is aware and isn't replying

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. Note that no one here, nor even Apple, would have any way of verifying that the developer was receiving your message.
    Regards.

  • How do I get my money back from a failed app?

    I purchased Maptech navigation and it does not work.  How do I get my money back?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: mailto:[email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT201303 I've been billed for a purchase I didn't make how do I get my money back!

    I've been charged for a purchase I didn't make ! How do I get my money back ?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    If its not in your purchase history, you should report it to your credit card company instead.

  • HT201359 When you have been charged twice for same item, how do you get your money back?

    When you have been charged twice for same item, how do you get your money back?

    Morning Domangere,
    Thanks for using Apple Support Communities.
    Following this article refund will be an option.
    For more information on this, take a look at this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best of luck,
    Mario

  • I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

    I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

    Assuming you bought the song at the iTunes Store, you can go here
    http://www.apple.com/support/itunes/
    and follow one of the "paths" to get what you need or to an Apple customer support employee.  One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
    The iTunes app also has a way to report a problem with a purchase.  Select iTunes Store in the sidebar (of the iTunes window).  Toward the upper right corner, click on your Apple ID.  This gets you to your Account Information screen.  Find Purchase History and click See All.  On that screen, you can select a specific purchase with that problem, and Report a Problem.
    If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

  • How do i get my money back when i bought an app i don't want

    how do i get my money back when i bought an app i don't want?

    Call Apple Customer Service:
    1-800-676-2775

  • I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working.  It has not worked for anybody who bought it.  How can I get my money back?

    I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working.  It has not worked for anybody who bought it. Why is it off of the app store now and how do I get my money back?

    That message is usually due to a bad cable.
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    If you can’t charge your iPhone, iPad, or iPod touch
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod

  • How do I get my money back if I tried buying a song and I put my iPod touch on sleep mode, I turned it back on and it had already charged me and the song didn't download and as a result, I didn't have enough money to get the song.

    How can I get my money back if iTunes has charged me twice for songs that never downloaded?

    To get the track downloaded, see:
    http://support.apple.com/kb/ht2519
    As regards the duplicate charge, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT4098 How can I get my money back from app store when I did not renew my app

    I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?

    These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
    If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933

  • How do I get my money back when I talk to people who run me in circles? (for their amusement)

    How do I get my money back? I tried to buy a phone from Verizon over the phone. They sent me a refurbished phone (without my knowledge) that allowed me to activate a pay as you go account. Then the phone would not open, so I could not use the account. I immediately contacted the number provided in the box and after a couple of hours I finally was able to get the helper to do a 14 day refund deal. I told him I was unhappy because I got a phone that did not work and wanted to quit the account and get a refund. Now it is going on a month later (tomorrow will be a month) and I still cannot get my money back. Although I have been informed that...
    1) my money was posted to my account of the card I payed with. (lie)
    2) Although I was assured that they had received my returned phone, another person informed me that there is no record of the phone being returned. (lie)
    3) I was informed that there is no record of me paying with a credit card. (lie)
    Does anyone know how to contact someone that can be truthful and help me?

    Contact the credit card company and have them do a charge back.
    Tell them the device was not new, and it was broken on receipt, tell them you cancelled the service and that you want your money back.
    They will reverse the charge
    The return phone not received scam is quite often posted here. Just search the forum. All you need is a tracking receipt to show it was given to the post office, or even scanned any place along the way and you are not liable.
    Small claims court just loves these cases.
    Good Luck

Maybe you are looking for

  • How do i recover my airport extreme password

    how do i recover my airport extreme password

  • Accessing the Par file or java methods in ABAP programming at ECC from EP

    Hi experts, Can we access par file or java methods  in ABAP programming  (ECC side)which are at Enterprise portal side .If it is possible please let me know the procedure.Thanks for your help. Thanks and Regards, Venkat

  • Cleaning my I-mac intel I5

    What's the best program to donwload to clean my I-mac. Would the Clean My Mac from MacPow be a good solution for that?? Thanks a lot. M.

  • NNMi monitoring of APs

    Hi there.  We are monitoring various Cisco Aps through NNMi.  All was fine till a few days ago, when a threshold was set, and all the APs of a certain model started showing alarms and not clearing. The model in question is mainly a 1262, and NNMI has

  • Appending command in java script

    I was trying it but its not working for me .. i have a command that gives out the command value which than passes to XML to map the particular controller to call. looks like this ... parent.data.document.UnifiedSysUserDetailDataForm.cmd.value; but th