I bought my iPhone from apple, had ATT, then changed to Verizon.  Shouldn't I be able to unlock it from Verizon and use the same phone on an ATT account?

i bought my iphone 4S from apple while i had an att account, then changed to verizon with the same phone.
verizon said they unlocked the phone from their network so i could return to att, but the iphone 4S won't recognize the att sim card.
is there anything i can do to use this apple store phone purchase and return to an att network?

Thank you.
I'm a little muddy tho...it's not a verizon phone,
not bought from or through Verizon, but at the Apple store.
Does that make any differerence?
On the original box, it says that it supports CDMS & GSM
I spoke with Verizon this morning. 
They re-activated the phone to the verizon account,
unlocked it, and released it.
Should this make any difference at all?
My thinking to purchase the iphone through Apple
was not to dedicate it to either ATT or Verizon network.

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