I bought PS, there's a download error in creative cloud, I don't see any App..how can I solve it? 2 days that I am trying...

I got the CC and bought the PS yesterday. When I launch CC, there is a download error message telling me to retry or contact assistance...how can I solve this,pls? It's so frustrating!

Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Dear Reader,
Concerns "any specific error messages " no but i was using firefox
browser.... and Chrome no response dind`t work at all!!!
So if found a tiny measage on pag. 10 in Google.. i heave to use
Internet Explorer!!!!!!!!!!!!
Op 14-11-2014 0:24, Jeff A Wright schreef:
>
      we a super fast internet connection, how ever, try to download
      Adobe creative photoshop for desktop, download is runnig 2 hours
      (i don`t see any progress
created by Jeff A Wright
<https://forums.adobe.com/people/JeffAWright> in /Creative Cloud
Download & Install/ - View the full discussion
<https://forums.adobe.com/message/6927903#6927903>

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suhawes

Many thanks Jeff A Wright.
I solve my problem with the Adobe support. I had to rename AAMUpdater to AAMUpdater_old and OOBE to OOBE_old. But the thing is that I had to go \Library\Application Support\Adobe and also to ~\Library\Application Support\Adobe and I did not know there was a difference between "\ Library \" and "~ \ Library \", this was being my mistake, the change has to happen in two ways. I think this mistake is happen with many users that are trying to solve the same problem that I had. \ Library \ and ~ \ Library \ are different folders. After fix that, I just leave the Creative Cloud CC and sign in again, and WORKED.
I hope that someone with the same problem can understand how I solve this, without suffering so much (I do not write English very well, I'm Brazilian).
( I hope someone
Best regards

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Help! Creative cloud no longer shows the apps that need to be updated. It just gives me this message "Download Error. Press retry to try again or contact customer support." Every time I click on "Reload Applications," it just gives me the same message. See image below.
This has been happening for a month. I've restarted my mac and uninstalled & reinstalled Creative Cloud, but it didn't fix the issue. Log in info are all correct as well as billing info.

I tried downloading the update in a new Admin account and it WORKED!
For anyone else having the same problem, here is the other stuff that I tried that didn't work:
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I bought PS, there's a download error in creative cloud, I don't see any App..how can I solve it? 2 days that I am trying...

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