I bought the creative cloud in early May and I have two questions, no monthly charges have been made

I bought the creative cloud in early May and I have two questions, no monthly charges have been made and the activation code I have not, but I can access everything without problem.
and also want to know how many computers I can keep my creative suite installed or creative cloud

ajalarconvera
Welcome to Adobe Community.
Creative Cloud subscriptions dont need serial numbers as they work on the basis of your Adobe ID and password . You can use a single Creative CLoud subscription on upto two computers only.
For the charges, i will have to check the same from our end . Can you please provide me your email add in a private message along with the order number as well.
Regards,
Kartikay Sharma

Similar Messages

  • Hi,i just bought the Creative cloud membership and i would want to know why is t one year policy and you payed alot of money and still pay for the next month? Annual means yearly right ? why do i have to pay another next month.

    Hi i just want to know i bought the creative cloud and photoshop and premiere. All those and it said annual meaning i have to pay for the next year right? But why did it said that i have to pay for the next month? What happens  when i didn't pay the next month ?

    You may buy an annual subscription and pay monthly, or a straight monthly subscription... and, being a subscription, if you stop paying the software stops working
    If you want a one time payment, and you can use 3+ year old software, go to Creative Suite 6

  • If I bought the creative cloud student edition today can I exchange it for something else?

    Please read
    To clarify, I bought the Creative Cloud student edition today cause I needed illistrator for a class asap and there were also some other programs I wanted and I couldnt afford to buy them all seperatly. Thats why I bought creative cloud but then a couple hours later I find that the CS6 production premium student edition has all the programs I initially wanted. After crunching some numbers I relized that I should of bought that instead of the creative cloud because I would of ended up paying a lot more for contiuous years of using it where as if I get the Cs6 production premium then I could save myself alot of money which I dont really have alot of already. So I guess what im asking is can I cancel my subscription that I just bought today and get the CS6 production premium stedent edition without haveing to pay the 50%? or what is the best way for me to go about this where I lose the least amount of money? I have looked through the help forums and tried my best to find the answers or help I need but couldn't. I dont mean to waste anyone time with my sob story but any help would be appreciated

    From the Adobe Website:
    If you purchase a Creative Cloud membership directly from Adobe, you can return it within the first 30 days of purchase and get a full refund by calling your regional Adobe customer service center. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific. If you purchase a Creative Cloud membership from a retailer and have not redeemed your membership within the first 30 days of purchase, you can return it to the retailer for a full refund. If you have redeemed your membership within the first 30 days, you must call Adobe Customer Service for your refund.

  • I bought the creative cloud  and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

    I bought the creative cloud  and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

    If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.

  • I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

    I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
    Help!

    Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

  • I bought the creative cloud thinking it was photo shop.

    I am taking a class this quarter that requires me to rent adobe photo shop. I bought the creative cloud thinking it came with photo shop and it still says I need to buy it. What do I need to do if I just need the photo shop and nothing else?

    Hi Justina Sutherland,
    We have checked the details for your account, we would like to tell you that you have complete Creative Cloud membership which includes Photoshop as well.
    Below are few links that we can try.
    Activation & Deactivation Help
    Creative Cloud applications ask for serial number
    Sign in, activation, or connection errors | CS5.5 and later
    Please revert if the problem persists.
    Thanks,
    Atul Saini

  • Bought the creative cloud package and I am not knowing install / validate. how to do?

    bought the creative cloud package and I am not knowing install / validate. how to do?

    The CC order is complete.
    1. To install , refer to : http://helpx.adobe.com/creative-cloud/help/install-apps.html
    2. To verify Email, please respond to the verification mail that will be send to your Email, it can be in your junk & spam too, do check for it.
    Regards
    Rajshree

  • When i bought the creative cloud my provider was telenet now i changed it to gmail what do i have to do to change that?

    How can I change my provider, when I  bought the creative cloud my provider was TELENET.BE now I changed it to GMAIL.COM ?????

    The Email address in CC can not be changed, cancel the one you do not want, buy a new one with the Email you want.
    Regards
    Rajshree

  • I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
    Licenses and terms of use | Adobe
    You may also not purchase an Education version for someone, they must do that for themself... if they qualify
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html
    I do not  know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

  • Hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

    hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • Hi! I have had the Creative Cloud in use before and now I want to start using the programs again. How do I do that?

    Hi! I have had the Creative Cloud in use before and now I want to start using the programs again. How do I do that?

    restart a subscription, https://creative.adobe.com/plans

  • Hi, I have the Creative Cloud through my school and have it installed on my Mac, Can I install it on my PC as well or do I need an additional membership?

    Hi, I have the Creative Cloud through my school and have it installed on my Mac, Can I install it on my PC as well or do I need an additional membership?

    Aaron,
    That should not be an issue.  If you are using creative cloud, you can install the apps on your primary computer and one backup computer. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for example, you can install your applications on both. See the product license agreements page for more information. Read more in the Creative Cloud FAQ
    Pattie

  • I bought the Creative Cloud, how many times can I install it?

    After purchasing the Creative Cloud package, up to how many computers can I install the software?

    You have two activations with your membership. If you install on a third machine and activate you will be shown a dialog asking you to deactivate one or both of the other two computers.
    From the Creative Cloud FAQ here http://www.adobe.com/en/products/creativecloud/faq.html:
    On how many computers can I install the software I download from Creative Cloud?
    You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

  • Hello, good morning ! I have the creative cloud photography ( photoshop lightroom + ) and suddenly my Lightroom is giving error asking serial . Where I find my serial ? Help me!

    Hello, good morning! I have the creative cloud photography (photoshop + lightroom) anda suddenly my Lightroom is giving error asking serial. Where I find my serial? Help me!!!

    Hi Morana,
    Adobe Creative cloud applications do not have any serial numbers. They are activated through your adobe id.
    Please refer to the help document to fix this issue:
    Creative Cloud applications ask for serial number
    Regards,
    Sheena

  • Can I buy the Creative Cloud in New Zealand, and use it in Qatar?

    Hi,
    I have project in Qatar, Doha and I will be based here for next year or so. So can I buy the Creative Cloud Service in NZ, where I live and use the Creative Cloud service and applications in Qatar (Middle East)? Would appreicate answer as soon as possible.
    Thanks,
    Rehan Saiyed

    Although I'm not 100% sure, I would say that as long as your registration is consistent with your NZ information, you should be able to purchase CC. This includes an Adobe ID associated with NZ as your primary country, a NZ shipping/billing address, credit card information, etc. The only problem I might see popping up is being on an IP address originating in Qatar, since internet access is required for registering and downloading apps.
    Just to be safe though, I would try contacting customer support.
    Go here: http://helpx.adobe.com/contact/ ,
    Select Creative Cloud,
    Select a topic from the dropdown menu,
    And then click "I Still Need Help"
    You should be able chat or call.
    Live chat
    800-833-6687, Mon-Fri 5am-7pm PST
    I hope this helped point you in the right direction, best of luck.

Maybe you are looking for

  • My iPod Touch 4g will not charge or sync

    I have plugged my iPod into 2 different computers (one mac, one PC) using 2 different Apple iPod cords and I cannot get the iPod to charge.  The computer does not recognize the iPod as being plugged in, so I cannot sync either.  Basically nothing hap

  • Linking Captivate to Access DB, No LMS

    I have been trying to find a solution to linking a captivate test and scores to an access database since our company does not have an LMS nor the budget for one. Any suggestions?

  • Incorrect Images in Email.

    We need to be able to monitor our server room so our cameras snap pictures on movement but the images contained in email app show with incorrect date, time and image? They are correct on everything (Outlook, Blackberry, Android) but the Ipad. For ins

  • When I go back to edit the form why are my individual text boxes merging into one large text box?

    I am currently trying to create a form fillable pdf and have never had problems until yesterday. My individual text boxes are somehow conjoining into one large text box after I save my edits and go back to the form to make additional edits.  This has

  • Regarding 3G video calling

    Hey All, This is my first day and my first post. I just want a small help and guidance for a basic issue . I am from India, and has 3G (Vodafone) activated on my N-900. But i tried many thing, not able to activate the video calling option. Pls guide