I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

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Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bough

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How do I renew my payment for my Creative Cloud single-app membership for Illustrator (one-year)?

I'm subscribed to Creative Cloud single-app membership for Illustrator (one-year). My next renewal is due on Aug 4, 2015. But the account page says that my next payment is due on Sep 4, 2014. I would love to renew my payment since I couldn't pay for September due to insufficient funds in my band account. How do I renew my payment?

What MAY work is to go to the credit card page and do an update of your card information... even if it is the same information, that MAY trigger a payment
Verify Account https://forums.adobe.com/thread/1465499
-Credit card https://helpx.adobe.com/utilities/credit-card.html
Otherwise, you need to contact Adobe directly
Adobe contact information - http://helpx.adobe.com/contact.html

Bought a Creative Cloud single-app membership for Photoshop (one-year)

But when the creative cloud page is open and i try to download photoshop there is writen up to date and I can't do nothing.. Someone can help me please?

If you are using Windows Operating system then uninstall photoshop CS6 from control panel and clean Adobe photoshop remnants using Adobe CS Cleaner tool.
If you are using MAC Operating system then go to /Application/Utilities/Adobe Installers Double Click Adobe Photoshop CS6 uninstaller to uninstall and after uninstalling Photoshop clean the remnants using Adobe CS Cleaner tool.
you can download Adobe CS Cleaner tool from : http://www.adobe.com/support/contact/cscleanertool.html

Creative Cloud single-app membership for InDesign (one-year)

If i purchase the "Creative Cloud single-app membership for InDesign (one-year)" package, will i be able to create unlimited ipad apps using the application or only one?

If you're referring to the Digital Publishing Suite, Single Edition benefit for Creative Cloud members, I believe that only applies to an entire Creative Cloud subscription (all apps), not a single app.

I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan? thanks

I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan?
Great thanks

Yes and yes.

Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

PS is part of the photography plan, so your single app plan is redundant.
Mylenium

Creative Cloud single-app membership for Illustrator

Bonjour,
J'ai souscrit au contrat suivant:
Creative Cloud single-app membership for Illustrator
Mon creative cloud mentionne dans mes applications illustrator en "up to date". Toutefois je ne parviens pas à ouvrir l'application.
De plus, dans mes "Applications", illustrator n'apparait pas (il y avait eu un message d'erreur lors du téléchargement).
Pouvez-vous svp m'aider à réinstaller l'application car quand je sélectionne dowload, je suis redirigé vers creative cloud "up to date".
Merci
nadia

Hi nverlegh,
Please follow the link and you will see Illustrator as Install, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks!
Ankit

I buy Creative Cloud single-app membership for Illustrator (month-to-month), but it doesn't adjust my PC(Microsoft windows XP) SO YOU HAVE TO REFUND

i buy Creative Cloud single-app membership for Illustrator (month-to-month), but it doesn't adjust my PC(Microsoft windows XP)
SO YOU HAVE TO REFUND
I alreagy finished the credit card payment.

Hi There,
Kindly contact our support team to get the subscription cancelled via: Contact Customer Care.
Thanks,
Atul Saini

I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

Yes, maximum of two activations at any one time.
Creative Cloud Help | Creative Cloud / Common Questions
"Can I use the software I download from Creative Cloud on more than one machine?"

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I payed for Creative Cloud single-app membership for After Effects (one-year) but, before paying, I've downloaded the trial version of aftereffect CC and now, the trial date has been expired but i can't install aftereffect anymore, even though i paid for it....need help fast!

Try
Sign out, Sign in | Creative Cloud Desktop app
If your product still showing as trial then check your hosts file entries
Sign in, activation, or connection errors | CS5.5 and later

Can not download Creative Cloud single-app membership for Adobe Photoshop (one-year) after purchas

can not download Creative Cloud single-app membership for Adobe® Photoshop® (one-year) after purchasing online (received email confirming order) can you help?
Macbook Pro OS X Version 10.7.5
Processor 2.4GHz Intel Core i7
Memory 8GB 1333 MHz DDR3
After using the trial version of Photoshop CS6, I decided to purchase the one-year Photoshop cloud version.
I was told by a friend to do a "clean" download, so removed the "previous version".
Now when I click the "download" tab, nothing happens.
Can you help?

Please download/install CC desktop : https://creative.adobe.com/products/creative-cloud and try downloading Photoshop. If still the same issue then as suggested by Mylenium run the cleaner tool and try downloading again.
You may even try the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Please ensure to follow the very important instructions before download.
Regards,
Romit Sinha

Just purchased Creative Cloud single-app membership for Dreamweaver, can't open dreamweaver

Hello,
I just purchased Creative Cloud single-app membership for Dreamweaver, to upgrade the trail CS6 i had, it was still opening in trial format so i uninstalled dreamweaver on my mac. Now i can't download the new version of Dreamweaver via the Creative Cloud app. Can you reset my account so i can download Dreamweaver CC to my mac.
many thanks

Hi,
I am on OS x 10.8.3
I have used the cloud cleaner and downloaded creative cloud again and dreamweaver cc, I can open dreamweaver but its always in trial mode.
When click on Licence Product and login using my Adobe ID, it then asks for the serial number.
many thanks
Donna

Creative Cloud single-app membership for Adobe Premiere Pro (one-year) анулировать подписку или отменить

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Just bought Creative Cloud single-app membership for After Effects (one-year) but I am unnable to download creative cloud on my latpot - message says "creative cloud desktop failed to install error code 1"

please help

Error Code 1: "Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

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