I bought the movie Avatar by James Cameron a while ago and ITunes deleted it out of nowhere. I am not the one that deleted it. Is there any way to get it back without having to pay for it again? Thank you for your assistance.
I am getting very aggravated by this, as I am not the one that did anything, yet they want me to pay for this movie again. I personally feel that this is a morally bankrupt thing for apple to do, unless it was a simply an error, in which case I expect to have my movie back.
I also lost all my movies a month or two ago when I upgraded iTunes, a pain in the arse getting everything back, but since then I back up everything religiously. Apple didn't delete my movies, they just disappeared the way these things do sometimes when you upgrade software.
Avatar, however, is not available from teh iCloud and you would have been warned of this when you bought it - my son has it on his iPad and he wants to remove it to free up space but the only way we can get it again is to pay for it again (unless someone has a smart idea of how I can sync his iPad with my PC and capture a version of it like that?.....without losing all my itunes on the PC?.....).
Some movie houses are more generous than others, but a small price to pay for the brilliant convenience of having most movies on the Cloud, I'd say :-)
Similar Messages
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I bought music on my iPhone but lost it when I connected it to a new laptop is there any way of getting is back without paying again for it?
Was the content not synced with a computer previously? If it was, simply re-sync with that computer.
Syncing an iDevice to a new computer will do exactly what you describe above as this is not the way to move content to a new computer. -
I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook
If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media. -
I had to sync my phone to a different computer and it erased my ringtones I bought. Is there a way to get them back? The computer I was using no longer works at all.
The songs are still on her ipod.
They should transfer ok but make sure and use the same Apple ID that was used for the original purchase.
Connect the iPod to a computer, launch iTunes.
From the iTunes menu bar click File > Transfer Purchases From...
Make sure and backup the iTunes purchases > How to back up your media in iTunes
If this is an iPod touch read here > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Please help yesterday a friend of mine's younger 2 year old sister got a hold of my ipod and somehow made my built in video app disappear and I have no idea how to get it back and the only thing I know to do is to restore my ipod which is the last thing I want to do because I hate having to start over so does anyone have any other options I can try or simply know how I get it back?
fixed it !!
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I lost all of my notes after switching my icloud account, is there any way to get them back??
I decided to switch my icloud email to a more frequently used email. After doing this I went to check my notes (where I kept a lot of important things) and found that there was nothing there. It has been really stressing me out because I believe that when it asked if I wanted to delete the account from my phone, I said yes. I am really freaking out here, and could use some advice. I haven't tried much in fear of making it worse, so the sooner the advice, the better! Thank you so much for the help!
If you backup with iTunes and you restored from the backup and the notes were gone, then there is no where to retrieve them from unless you have another backup that contains those notes.
Launch iTunes on the computer and go to iTunes>Preferences>Devices. You will see a window with all of your backups listed in it.
If you see a recent backup that you are certain contains the notes that you need, recover deleted notes from iPhone backup.
I think the suggestions might be of use to you. -
Is there any way to contact customer support without having to pay for this service?
I'm having trouble installing the latest update of the OS on my MacBook Pro, and after trying a couple of things, I just wanted to get in touch with a customer service representative to help me out with the issue. Turns out that my "support coverage" has expired, so what now? The fact that there is an expiration date on "customer service" baffles me... But yeah, thats the problem I'm having. Any ideas?
The specific issue I am having is as follows:
- I see the availavle OS update on the App Store Icon, so I open it to get started.
- It asks me to restart the computer, so I click OK and it reboots.
- Once rebooted, I log back into my account, and notice that the update still has not been applied.
- I check the OS version and confirm that there has been no change.
- Try to update again, and the problem persists.
For some reason I cannot update to the latest OS version.The fact that there is an expiration date on "customer service" baffles me...
Why? It's called a warranty, and yours expired. What's hard about that to understand? -
i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?
If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.
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I accidentally deleted an app. that I paid for from Amazon in 2012. How do I get it back without having to pay for it again?
You purchased it directly from Amazon, not the App Store? It was a downloadable application, or one that came on physical install DVDs?
Matt -
I bought and downloaded the Ricky Gervais' Audiobook series "A Guide To" last year off of my old iPhone. Since i bought my new iPhone the audiobook dont show up in my purchased items list. Is there a way I can retrieve them without having to pay again.Ty
Sorry, but audiobooks cannot be downloaded more than once without charge. You will need to have the audiobooks in iTunes on your computer so you can sync them to your new iPhone. If the audiobooks are not in iTunes and you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
http://www.apple.com/support/itunes/contact/
Regards. -
When I plugged my iphone into the computer for the first time i lost all my music and ringtones. Is there a way to get them back without buying them again, or will I have to buy them again.
Download the free app My Contacts Backup and use it to back up the contacts on your device now (it will back them up as an attachment to an email that you send to yourself). Then restore your device to your most recent backup to see if it will recover your contacts. If not, if necessary you can open the email and tap the attachment to re-import the contacts you have now back to your device.
If you need to restore to an iCloud backup this has to be done in the initial setup process, which requires you to first erase your device. If you have any more recent data on your device now that is not in the backup that you want to save you'll need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens on your device, and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish. -
i accidentally deleted my iPhoto a while ago and don't have money to purchase it is there any way to get it back or download it for free?
Howdid you buy iPhoto originally? Did it come preinstalled on a new macwith MacOS X 10.7 or later? Then you can download it from the Purchased tab of the AppStore:
See: OS X: About OS X Recovery
Restoring iLife applications after Internet Restore of OS X
If your computer came with OS X Lion or later and you erase your hard disk and install OS X, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
Choose App Store from the Apple menu.
Enter your Apple ID and password when prompted.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your computer. Your account will not be charged for them. Click Install to complete installation of your applications.
If your Mac came with an earlier system, reinstall iPhoto from the bundled application installation disk.
And if you bought an iLife disk, use that to reinstall. -
my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
worth looking at for the future to understand backing up etc -
I uninstalled iWork 09 and lost the install disc - is there any way to get it back?
I uninstalled iWork 09 and lost the install disc - is there any way to get it back?
That doesn't sound like a wise thing to have done.
At this point having lost your software purchase, the quickest way will be to purchase and install it from the Mac App Store. It is not expensive and can then be installed on multiple Macs using the same Apple I.D.
Peter -
I have an iPod whose contents I want to transfer to a newer Ipod. At some stage when I thought I was syncing correctly I wasn't so I lost the music files from my library. Is there any way to get them back from the older iPod and put them onto the newer one again?
Have you not got a backup of your content on, for example, external drives ? If not then you could have a look to see if any of the utilities mentioned in this old post still exist and work : https://discussions.apple.com/message/11014893?messageID=11014893#11014893
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