I bought the new batman movie, but I can't read the bonus! help

Hi! I just bought the movie the dark knight rises, which is an itunes extra, but I when I clic on the button to open the bonuses, nothing happens! What do I have to do ?

Hi Rebecca
I spend a fair bit of time answering question on this forum, but I had to do a clean reinstall of my operating system, and reload all programs recently. And I can't say it was particulary easy to find and download the Desktop Application manager, which handles the rest of the installations for you.
This is the Creative Cloud FAQ
http://www.adobe.com/nz/products/creativecloud/faq.html
And this is the Creative Cloud installation and update FAQ
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Click on the second link, and twirl out the first link (From creative cloud website) and follow the steps.
Good luck and I know you'll enjoy using CC. You'll find a long list of excellent tutorial videos here
http://tv.adobe.com/show/learn-photoshop-cc/

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You have me confused as to where the apps really are. You mention iPod and mention that the iPod isn't your primary computer. Obviously, it can't be - its an iPod. I'm not trying to be a jerk - I just dont understand what that means.
The you say that the old computer is the primary computer for iTunes. That makes more sense. Anyway, you could have transferred the iTunes library from the old computer to the new Mac, but I assume that you did not realize that.
So ... If the apps are on your iPad - but did not transfer to iTunes when you synced the iPad with the new Mac - transfer Purchases. Connect the iPad to the Mac, launch iTunes, right click on the iPad name on the left and select Transfer Purchases. That will put the apps in iTunes on the Mac.
Movies cannot be downloaded again for free because Apple does not have an agreement with the movie studios to allow for that. At least that is how I understand the way that works.

I bought a new itunes card but I can't enter the new code in the Apple ID.

How can I change the iTunes card code for a new one?

You can redeem your iTunes voucher two ways:
(a) Through iTunes on your computer: iTunes-->iTunes Store-->Quick Links--> Redeem (then just simply punch in the code from your voucher); or
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You might be asked for your Apple ID and password (as usual).

My machine is in China and Firefox installed in chinese...but I can't read chinese Please help me install Firefox in English

Running Debian "wheezy" amd64 and used the Linux Mint Repository for the Firefox packages. (14.0.1)

Someone may find this helpful.
Removed firefox deleted /opt/firefox and /home/"user"/.mozilla
deleted firefox-l10n-zh_14.0.1_amd64.deb from /var/cache/apt/archives/
installed firefox-l10n-en-us_14.0.1_amd64.deb
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I bought a new laptop (Macbook) but the current installation files I have of Photoshop Elements 12 is for Windows, how can I change this? Or do I have to purchase an all new photoshopset?

Can anyone help me with this question?
I bought a new laptop (Macbook) but the current installation files I have of Photoshop Elements 12 is for Windows, how can I change this? Or do I have to purchase an all new photoshopset? I hope not because that would be really expensive.

Really? That's extremely unusual. Have you looked at all the discs? In any case you can download the mac version here:
Download Photoshop Elements products | 12, 11, 10

Hey guys I just bought my new iPhone 5 but now that I increased the brightness I see a sign in the screen like a finger print but it won't get out what it is???please help

Hey guys I just bought my new iPhone 5 but now that I increased the brightness I see a sign in the screen like a finger print but it won't get out what it is???please help

How could we know what it is? We can examine your phone.
If you think there's a problem, bring the phone to Apple for evaluation.

I just bought a new Mac mini but cannot complete the set up and I could not pair my apple wireless keyboard with mac min. Can someone help?

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I've downloaded the new Ted Movie but the movie has a delay on the picture to voice can i download the movie again without being charged twise ?

I've downloaded the new Ted Movie but the movie has a delay on the picture to voice can i download the movie again without being charged twise ?

Open itunes on your computer. Click Store>Check for Available Downloads

I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple.

I have bought the new photoshop cc but i can't find where to download it?

I have bought the new photoshop cc but i can't find where to download it?

Hi Rebecca
I spend a fair bit of time answering question on this forum, but I had to do a clean reinstall of my operating system, and reload all programs recently. And I can't say it was particulary easy to find and download the Desktop Application manager, which handles the rest of the installations for you.
This is the Creative Cloud FAQ
http://www.adobe.com/nz/products/creativecloud/faq.html
And this is the Creative Cloud installation and update FAQ
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Click on the second link, and twirl out the first link (From creative cloud website) and follow the steps.
Good luck and I know you'll enjoy using CC. You'll find a long list of excellent tutorial videos here
http://tv.adobe.com/show/learn-photoshop-cc/

I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
Restore iPad
If you can't restore this way, you will need recovery mode.
Unable to Restore

I have LastPass running on a desktop PC. I just bought a new Laptop, Win 7, I can open the Vault on the laptop, but it will not auto fill the site logins Firefox is running on both computers.both

I have LastPass running on a desktop PC. I just bought a new Laptop, Win 7, I can open the Vault on the laptop, but it will not auto fill the site logins Firefox is running on both computers

Hi,
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[https://lastpass.com/support.php LastPass support]

The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do?

The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do? When i go to the camera, it is stuck on a black screen. the only way to use my camera is through other camera apps, but if I try to switch it to the front camera, it freezes again.

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I bought an old iPod touch It is 6.1.6, i would like to add a new icloud account but it can't let me. this iPod touch belonged to another person and i don't know where is he can you tell me please how to add a new icloud account??

I bought an old iPod touch It is 6.1.6, i would like to add a new icloud account but it can't let me. this iPod touch belonged to another person and i don't know where is he can you tell me please how to add a new icloud account??

The 4G/iOS 6 does not have an Activation Lock. That started with iOS 7.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

My Mac was stolen and I've bought a new one. But how do I transfer my songs off my iPod over to my new Mac? Most are from CD's (not purchased from iTunes)

My Mac was stolen and I've bought a new one. But how do I transfer my songs off my iPod over to my new Mac? Most are from CD's (not purchased from iTunes)
i see that I can buy a $39 program but I want to avoid an extra cost. Already bummed I had to shell out an unexpected $1,500
thanks in advance

Hello hayesh,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to use your iPod to move your music to a new computer
http://support.apple.com/kb/ht1329
Best of luck,
Mario

I bought the new batman movie, but I can't read the bonus! help

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