I bought the new iphone6 plus at m1 got to "black gap" inside the screen,and apple said cannot be repair ***,
I bought the new iphone6 plus at m1 got to "black gap" inside the screen,and apple said cannot be repair ***,
***,,,It's really assembly mistakes......why apple become like that...
and i chat online with apple support,she said let me call customer service,
after i call, they said let me went to A.LAB again,,,,they cannot do anything for it ...........
then A.LAB said they cannot be exchange,need apple to approve...then apple declined this case....
how......why apple become like that....
iPhone 6 Plus, iOS 8.1
Same answer as your other post:
FelipeV Nov 5, 2014 9:32 AM
Re: new iphone6 plus got to "black gap" inside the screen,and apple said cannot be repair *** in response to yidingfromsingapore
So what do you want us to do? Apple has already told you and there is nothing anyone here can do about your problem as no one here works for Apple.
Similar Messages
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I purchased in Singapore new iphone6 plus got to "black gap" inside the screen,and apple said cannot be repair ***,
***,,,It's really assembly mistakes......why apple become like that...
and i chat online with apple support,she said let me call customer service,
after i call, they said let me went to A.LAB again,,,,they cannot do anything for it ...........
then A.LAB said they cannot be exchange,need apple to approve...then apple declined this case....
how......why apple become like that....So what do you want us to do? Apple has already told you and there is nothing anyone here can do about your problem as no one here works for Apple.
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I checked the help pages, and it said to make sure i have the latest software update. If that didn't help, try a Factory Reset. What does that have to do anything with my lock BUTTON not working? (For the record everything is up to date) This is my first iPhone4s, depending how the conversation goes tomorrow with Apple Support going to see if I will be sticking with apple products. So, far it has been an amazing phone, but gotta make sure their service is as good as their product.
All new iPhones have a 1yr warranty. Unfortunately, due to the device being damage the warranty will not cover the issue. Take the device to Apple and purchase an Out of Warranty replacement.
iPhone Model
Out-of-Warranty Service
iPhone 5
£ 216.44
iPhone 4S
£ 146.44
iPhone 4, iPhone 3GS,
iPhone 3G
£ 126.44 -
How to find a completely new iphone6 plus
There was someone stole my completely new iphone6 plus, I mean completely new, still in box, no used.
I checked serial number, the activation lock is still off.
I'm really so sad.I bought it in apple store, LA, not from wireless carrier. It's without any service and it's unlocked.
Anyway, thanks for your suggetion. I will try to contact apple store. -
I recently bought a new i phone 4 as my other one had seen beter days and for the last sevral days have been trying to transfer my photos ect from my old phone to my new one after I've plugged my old iPhone into iTunes to back it up i then plug in my one to transfer it over I've had no luck I've tryed restoring my new phone to the last time i backed up my old files the phone restores but always to its own backup point wen i first connected it to iTunes can anyone help me please?
Since this is the second computer you've had this problem with, I recommend you look for answers on the iPhone forum. My thinking is it is an iPhone issue rather than a computer issue (unless it is some software incompatibility).
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I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?
Unfortunately, adobe doesn't have photoshop elements 6 available for download, as far as i know, so your best bet is to either get an usb dvd drive or use an computer with a dvd drive and copy the contents of the pse 6 dvd to somethiing like
a flash drive and then copy the contents from that drive to your new computer.
Do you still have your older mac and it has a dvd drive?
You can share files between the two using airdrop or an ethernet cable.
http://support.apple.com/en-is/HT203106
http://support.apple.com/kb/PH18722
http://support.apple.com/kb/PH14409 -
i bought the student and teacher version of CS5 extended for windows. Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?
Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?
Short answer: not for CS5.
Platform swaps are available but only for CS6
Order product | Platform, language swap -
when I bought a new computer with Windows8.1, iTunes wouldn't accept my old ID and password. After entering a new ID and password I got in, but now I can't sync the music that was in my original library. When I try to sync a message says that music will be removed from "other" libraries, so I know they're out there somewhere. Just can't get to them. Any ideas?
- Is the computer authorized for the iTunes account(s) used on the iPod?
- Are you syncing or manually managing music?
- In iTunes if you go to Preferences and then go to the Devices tab, what date is show for the iPod backup? Is if before you switched computers?
- Your iPod sees the new computer as a new library/computer and you can only sync to one library. You need to restore you iPod from a backup. If that bacup is hosw in Preferences, restore from that backup.
- If the backup is after you switched computers, you have two options:
--- Try to make a backup by right clicking on the iPd under Devices in iTunes and selecting backup.
--- If you can't make a backu, can you get one from the backup of your old computer. It is located here and yu may have to have show hidden files turned on.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ -
I just bought a new ipod touch(32 gig). How do I transfer my songs and apps from my old touch to my new one.When I plugged in my new one it cleared all my song and apps out of my current itunes. Now all I have is the stuff on my old ipod. when i hook it up will it be gone too?
jrswish wrote:
When I plugged in my new one it cleared all my song and apps out of my current itunes.
Are you sure of that? Check in the Library. Click on the Apps icon to see all apps. Similarly click on the Music icon to see the songs. -
A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHeroIf you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else ) -
I upgraded to OS Yosemite on my MacBook Air...and I cannot upgrade the Adobe Flash download that Adobe keeps asking me to download. I get the screen and when I click on the icon it just creates a new window but not download. Thoughts?
I just tried the link and it is just fine. If the GateKeeper pops up then open Security & Privacy preferences, click on the General tab, set the last radio button to Anywhere.
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i bought the iPad and got it home and when I turned it on, all I see is the iTunes logo w/ a usb connector and arrow. How do I clear that and go to the home screen??? HELP!
You need to Set Up the iPad... Connect it to iTunes...
See here for Getting Started...
http://www.apple.com/support/ipad/
and here...
iPad User Guide iOS 5
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf -
I have had it for 2 weeks now, got it brand new at the apple store, it freezes all the time, and reboots itself, sometimes when i start it, purple dots cover the screen and i have to hold the power button. a 2 week old computer is not supposed to do this! it wastes all its time being so flashy that it just craps out all the time. sometimes i feel like i should have stayed with my virus covered PC. at least when it shut down randomly you could turn it back on, but with the macbook pro, it just keeps restarting itself over and over. need help with this, any answers?
Here's a novel thought. Take it back to the vendor. Should have done that one week ago.
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Just bought the ipad4 and can't log into facebook. Times out and tells me to check my network connection. Anyone having the same problem or any ideas?
Hey barnsieno10,
Thanks for using Apple Support Communities.
Looks like sign in issue, This article is a great resource for the message you are receiving.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Have a nice day,
Mario -
i upgraded new software onto my iphone 4 however it stopped syncing and said error so when i tried to access my phone the itunes USB was showing in my phone screen and now i cannot access my phone
When it stopped and said error, what was the error? You are saying that you disconnected the phone from the computer and all you see is the USB showing on the phone? Then you need to reconnect to the computer and restore the phone.
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