I bought two in -app purchases for 9.99$ each. they never showed up on the game, i emailed GREE, inc and they said to get a refund how do i go about this? i have the emails for proof.

I bought two in -app purchases for 9.99$ each. they never showed up on the game, i emailed GREE, inc and they said to get a refund how do i go about this? i have the emails for proof.

Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

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