I bought your program to convert PDF files to WORD doc. files. I did this and when I send the files as an attachment to recipients the recipients say the attachment is blank! I want a refund!!

I bought this Adobe program to convert PDF files to Word doc. files so I could e-mail them as an attachment to people who do not have Adobe Reader. When the people got my e-mail with the attachment and opened it. The attachment was BLANK!! Is there a way to correct this?? or should I just get my money back and cancel this program?

Hi bogy,
How very frustrating! I'm sorry that your email attachment was blank. I'm sure this is a silly question, but did the Word file display as expected on your own machine? If not, then the issue is quite likely with the conversion from PDF to Word (but what you describe isn't a common issue that we're hearing about).
If it looks OK for you, then I suspect the issue lies outside of ExportPDF. If the Word doc is blank when you open it, then please tell me a bit more about the PDF that you're trying to convert and we will take it from there.
Best,
Sara

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