I bought your program to convert PDF files to WORD doc. files. I did this and when I send the files as an attachment to recipients the recipients say the attachment is blank! I want a refund!!
I bought this Adobe program to convert PDF files to Word doc. files so I could e-mail them as an attachment to people who do not have Adobe Reader. When the people got my e-mail with the attachment and opened it. The attachment was BLANK!! Is there a way to correct this?? or should I just get my money back and cancel this program?
Hi bogy,
How very frustrating! I'm sorry that your email attachment was blank. I'm sure this is a silly question, but did the Word file display as expected on your own machine? If not, then the issue is quite likely with the conversion from PDF to Word (but what you describe isn't a common issue that we're hearing about).
If it looks OK for you, then I suspect the issue lies outside of ExportPDF. If the Word doc is blank when you open it, then please tell me a bit more about the PDF that you're trying to convert and we will take it from there.
Best,
Sara
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Have bought service below to convert pdf files into word excel, Have followed instructions but cannot convert file. Please help.
AD003225761BR Produtos pedidos: Qtd. produto 1 Adobe ExportPDF, Annual (Outro,Todos os idiomas disponíveis) My email: [email protected]Hi Jwalter,
Thank you for posting on the Adobe forums,Please let us know what is the exact issue.
Also, if you want help on how to use the service, kindly try the link below.
Adobe ExportPDF FAQ
http://tv.adobe.com/watch/insights-on-acrobat-solutions/introduction-to-adobe-exportpdf/
Thanks,
Vikrantt Singh -
I just joined. I selected convert PDF to a word doc. I downloaded it. but I still can't edit it. What am I doing wrong? Are some PDF unable to be converted?
Hi karenb60536875,
There are some PDF types (such as those that are password-protected) that can't be converted. But when that's the case, you'll get a message during conversion, and the conversion will stop. It doesn't sound like that's the case for you.
What happens when you open the converted Word document in Word? Do you see an Enable Editing button at the top of the document? If so, please click that. If you're still unable to select text in the Word document, try triple-clicking to select it.
For reference, I will say that the quality of the conversion depends on the quality of the PDF (see Will Adobe ExportPDF convert both text and form... | Adobe Community). So, there may be cases where a PDF written by a third-party application (a non-Adobe app), may not be written to spec, and that can affect the accuracy of the conversion.
Best,
Sara -
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Does anyone know if you can convert pdf files back into an
editable word document? If so, how?
Thank you.Hello Murphy#1,
Thanks for your post.
Converting PDF to another file type is outside of the scope
of Acrobat.com's functionality. Of course that doesn't mean the
operation can't be done!
I performed a
Google
search for PDF to Word and saw a few options.
You may consider looking one or more of these.
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Pete -
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Hi,guys.Is there any one tell me how to convert PDF to word on Mac?
I am a middle school teacher.Recently I have a download some PDF file need to transfer to word as material for my working.As I use Mac OS has been doubly difficult for me,beacuse I am not familiar with mac system.
So any idea helpfully would be appreciated.There is a very simple method and doesn't require new software.
Open a new Word document
Open the PDF in Preview (i.e., double click or right click and open with ... Preview)
Using the TEXT tool (button labeled "A') highlight the text you want to copy, then copy (i.e. Edit ... Copy, or right click .... Copy, or Command+C)
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I am having trouble converting PDFs with images. The wording shows, but the images show distorted and jumbled. I have also tried turning off the OCR and that only gives me all black pages. The whole point in purchasing this was to convert my PDFs with the images. How can I fix this?
Hi abitocd,
Do you know how the PDF files were created? The quality of the PDF determines the quality of the conversion, so it could be that the PDFs aren't well-formed, and therefore, won't convert well. Can you please open one of your PDF files in Reader or Acrbat, choose File > Properties, and then note what the PDF Creator is? That may give us some insight into why your PDFs are converting the way that they are.
Best,
Sara -
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Convert how - ExportPDF? That forum is http://forums.adobe.com/community/exportpdf
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Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
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Hi Federico,
ExportPDF is the program to convert PDF into different Formats(Doc, Docx, xlsx, rtf) and not Vice Versa, I would suggest you to use CreatePDF Web application for converting any other format to PDF.
For more details on CreatePDF
https://www.acrobat.com/createpdf/en/home.html
FAQ to be found here:
http://forums.adobe.com/community/createpdf?view=documents
~Pranav -
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1. Make sure you signed up for "ExportPDF" or "PDF Pack", not something else.
2. Check you are signing in with the SAME Adobe ID used to subscribe.
3. If no good, go to Manage Account on Adobe's site and check your subscription is active. (If you just paid it can take up to 48 hours for some reason). -
PDF converted to a messy Word Doc, why is it so
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Hi Sonia,
I'd like to assist!
Would you mind telling me more about your PDF? What type of document was it prior to becoming a PDF? Are there any graphics or pictures? Was it scanned?
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Hi m_bofra,
To cancel the subscription, please contact customer service: https://helpx.adobe.com/contact.html?promoid=KLXMX
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