I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside?
I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside? what can i do to open this? its till on the set up mode
There is nothing you can do about but ask the seller for your money back. Without the previous owners applid password, you cannot activate and use that device - there is no way around that. iOS 7's Activation Lock needs to be disabled by the previous owner in order for you to use it - if they cannot (or willnot) produce the password to disable it, you have no options.
They can disable it remotely for you - see http://support.apple.com/kb/HT5661 but not if they do not remember their own password.
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i bought a second hand ipad 4 4g the first user forgot the apple id and password, how can i restore the ipad and create a new id and password for it?
You cannot get around Activation Lock without the oringinal owner disassociating the iPad from their account.
See the Activation Lock FAQ for what you and they need to know. -
hi sorry but i have an important question?i have an iphone 4 and i want connect his to i tunes in a second pc because the pc i connect before is broke..how can i do?without lost my photo number or music?
check out this post by Zevoneer.
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hello
my i phone was dropped and i changed its battery now i need to activate it but i forgot my apple id and password who can unlock my i phone 5 with IOS 8.1.3
your answer will be highly appreciatedUse the links provided.
Recover your AppleID via https://appleid.apple.com/
Reset your password via iforgot.apple.com
If the iPhone is asking for an AppleID you do not recognize, the iPhone
is Activation Locked. Only the person who initiated the Activation Lock
can remove it. There is no workaround for Activation Lock. -
my i phone was dropped and i changed its battery now i need to activate it but i forgot my apple id and password who can unlock my i phone 5 with IOS 8.1.3
Use the links provided.
Recover your AppleID via https://appleid.apple.com/
Reset your password via iforgot.apple.com
If the iPhone is asking for an AppleID you do not recognize, the iPhone
is Activation Locked. Only the person who initiated the Activation Lock
can remove it. There is no workaround for Activation Lock. -
Peace. My name is Free. Thanks in advance for any help u can offer. My iPod cannot be synced because the required file could not be found. How do I fix this problem?
Hi antiklady,
I see that you may be having an issue with compatibility of iTunes when connecting your iOS device. This sort of issue can arise if you have two versions of iTunes installed on your computer, which I feel may be the case. Here is an article that can tell you how to identify the version of iTunes that you have open:
iTunes: How to find which version you are using - Apple Support
http://support.apple.com/en-us/HT201521
If the version of iTunes that is opened is not the version you are required to use for the iOS device in question, try searching through your computer or applications folder to see if there may be two versions of iTunes installed on your computer. Then, uninstall the version that is incompatible using these steps:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I wanna ask about my iMessages, because everytime that I am using my apple ID it is always saying that my username and password was incorrect.But I am really sure that I have input the correct username as well as my password.How can I resolve this problem?
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
On my ac Book Air I have opened it up and te Log In screen is showing but so is the Spinning Rainbow Ball which willl not go away. How do I get rid of it so that I can log in?
Hello cdcamp,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
To perform a Safe Boot, press and hold the Shift key immediately after your Mac starts up.
Best of luck,
Mario -
Hi Everyone!
I'm new to Mac, and I'm a bit unsure of how to handle a problem I'm having with application windows.
Here's the scenario:
On one space I have a bunch of PDF's open in Preview next to the document I am working on. On another space, I might have an unrelated PDF open and an image, also open in Preview. Now, say I use the Application Windows button to view all my open PDF's on the first space, but then discover I haven't got the PDF open, so I need to open in in finder. The moment I quit out of the Application Windows view I am transported to another desktop containing an open Preview window! This happens with other applications too, like if I trigger application windows on pages instead of preview and need to cancel, I get transported off to some other open pages document.
This is insanely infuriating, how can I stop it!
Thanks for your time.See Recover your iTunes library from your iPod or iOS device.
tt2 -
i bought an i pad (4) on 2014 as second owner, the first owner said he just open it but when i returned to my town, i realized that he make account and download some programs, i lost the opportunity to download free I work programs how can i solve this problem?
If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. If you cannot contact the original owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
IF the iPad is working ok but is signed in to another users Apple ID use the Settings app to sign out of the old ID and sign in to your Apple ID.
Settings > itunes and App Store > tap on the applie ID and sign out > sign in with your Apple ID.
you should then be able to download or purchase apps using your Apple ID. -
I have two separate iTunes libraries on different computers and I would like to compact into one. But I cannot without completely erasing one of the libraries. How can I do this without deleting anything?
Copy the content from one computer to another and import the media into iTunes.
Any playlists, playcounts, etc on the computer the content is being moved from will be lost. -
I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.
Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.
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I bought and use iPad in Hong Kong, but I cannot update apps because the apple store asked me to change to Hong Kong, how to make the change (correction)?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located; re-select country/region even if it is correct
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
I have an old mpg video file, taken with a very early model "smart phone", that opens and plays fine in my newly "rebuilt" iPhoto library. I cannot open, edit it or share it with any other software. How can I fix it, to be able to do anything with it?
Detail:
I've recently purchaced a 4TB Thunderbolt drive to store my "vast" music and photo libraries. iPhoto had an issue reading the moved library, so I bought and used iPhoto Library Manager to "rebuild" it. Apart from much of the original data such as date taken & camera used etc, it appears to be working well. The aforementioned mpg video was taken some 9 years ago, using an early model "iMate" smart phone, and opens and plays fine on iPhoto, but I cannot open it with anything else, (I've tried iMovie, VLC players, Wondershare and Handbrake) nor can I share it. I just want to edit it, and share it with family.
Any help would be appreciated...No - not iMovie, VLC, Wondershare or Handbrake... Quick time starts with a "CONVERTING", then I get
I've looked at the "tell me more" links, tried downloading some of the movie players there. I'm begining to think the file is corrupt.
Thanks for getting back to me again though - appreciate it...
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