I buy a 17" iMac and a week later they launch new iMac! Can I get a refund?
So two and a half weeks ago I go and but a new 17" iMac from the apple store in the Trafford Centre, Manchester UK. They store assistant did not mention nothing about the new range otherwise I would have waited a week ! The same money would by me a bigger screen now and a better spec machine ! Can Apple do this ? Do I have any rights ? I feel like I have just thrown 800 quid down the drain !
In the US you could. I saw several folks doing that at my local apple store. Don't know about the UK. In the future look to the internet. There are a lot of sites that predict fairly accuratly when a new Mac is coming out. It was known for a couple months that this one was close to out.
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Hi,
Anyone can help me with this problem? I have no disc to reinstall back also. My imac orginally come with iphoto and stuff. i try to install via Appstore. but i need to pay instead, so i never do that. Please helpUnless you can find your install disk, you'll have to buy them from the App Store.
If they came with your Mac (pre-Lion), they will be on a gray disk that shipped with your Mac.
If you've misplaced those disks, I have heard that Apple will replace them for a small fee. Call AppleCare.
If your Mac came with Lion pre-installed, you should be able to download the apps from the App Store. From the About OS X Recovery article:
If you erase install OS X Lion or OS X Mountain Lion on a new Mac that shipped with OS X Lion or OS X Mountain Lion installed, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
After installation, start (up) from OS X.
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications. -
My e-mail (Outlook) syncs to my iMac and my iPad. However, I can read e-mails on my new iPhone, respond to them, and even erase them, but when I go to my computer or iPad afterwards, they still appear unopened and I have to open each one and close it again so it doesn't show up as an unread e-mail. This does not happen with the iMac and iPad; deleting it on one of those deletes it on the other as well. What am I doing wrong?
I asked the hosts to relocate your question to the Using iPhone Forum. You should get helped there.
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I downloaded the Avatar soundtrack and in the downloads sections, all music downloaded to complete, yes more than half the tracks play halfway then just cut out and play the next track...it's awful...how can I resolve this??
I THINK I have solved the problem. Can't be 100% because I don't want to try a restore. At least the Apple home page lites up correctly with quicktime now. It hadn't in the past.
Thank you for your assistance. - LRB
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I purchased lightroom and photoshop a week ago and installed it successfully on my new iMac. the open box iMac ended up being a lemon so i had to exchange it for a new one. best buy wiped the old computer clean. now id like to reinstall the lightroom and photoshop to my new computer but i don't know how. help!
Download and install the trial version from http://www.adobe.com/downloads.html and activate it with your serial number or Adobe ID.
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I've purchased 9 songs from iTunes and a week later I decided to factory reset my iMac. How do I get the songs back?
If for some reason you have failed to maintain a backup copy, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Support - Apple -
Hi, I already installed photoshop trial version and three weeks later I paid on-line for 300 Baht for buy it but it still ask me to join and pay for it. How can I update it in my log in account. Please help.?
You do not buy Photoshop for 300 baht, you are renting it for that much a month. You set up an account with a valid credit card and to see if it is active, you go here. https://www.adobe.com/account/my-products-services.html Look under my Subscriptions.
If all is good, then with the same Adobe ID/password, select "License this Product" and sign in, or Help > Sign in.
That will license it.
Gene -
How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
Any help would be appreciated.How do I get messages to go back to an AIM account? It's only seeing the iPad's Facetime email address and not seeing the old AIM account name that is on my desktop. I am using my iMac using iChat to talk to a newer iMac that doesn't have iChat. We had this working using Messages and Facetime (on the new machine) talking to my existing iChat account. One day last week, when Facetime rang, my kids answered on the iPad. Dang! Now it's all fouled up! The new iMac won't see my AIM account name and shows that I'm offline, because the iPad is off. We were able to call using "most recent call" in Facetime, but now I can't go and control that new iMac remotely to help with some email concerns the user is having. I'm trying to not personalize this too much, but it's grandkids talking to Grandma and Mom and Dad trying to solve new machine hiccups. Normally, I could just go in via iChat and control the other machine and troubleshoot, but I can't do it with Facetime only. My buddy list doesn't see the other computer even though we are connected on Facetime right now. My name is not highlighted for the other computer. What could have gone so wrong?
Any help would be appreciated. -
HI,
I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.You can try contacting apple customer service http://www.apple.com/contact but usually all app purchases are final and not refundable.
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I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you
You need a computer with iTunes and an internet connection
Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have my iTunes library on an external hard drive that was connected to a PC, now I would like to connect that hard drive my new iMac and load the iTunes library onto that computer, can I do that? Looking for a solution that keeps me from re-ripping my CD collection.
Here are the official Apple Support instructions:
http://support.apple.com/kb/HT4527
Ciao. -
I have 10.7.3 lion on my computers an iMac and a macbook pro plus a new iPod touch, and two older touches, now trying to sync my calendars is not working deletes some events, duplicates others, I want all my calendars to be the same. Any ideas
Have you tried resetting the SMC ? > Resetting the System Management Controller (SMC)
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If I buy an app that doesn't work like it is suppose to, can I get the $6.99 refunded back to my iTunes account ?
If you've tried contacting the developer and not had a response then you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and click the arrow to the left of it, click the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have an iMac model 4,1 running OSX 10.6.8. The CD/DVD drive went bad and I have replaced it. However I can not get disks to eject. I have asked about this before and tried all all the suggestions I have received but I can not eject.
Yesterday I opened up the iMac and reinstalled the drive to make sure that it was not an alignment problem. I still can not eject. When I try to eject the drive makes noises like it is ejecting but the disk does not come out.
How do I solve this problem?Hi again Hal
Link to your other thread > The slot loading CD/DVD drive in my...: Apple Support Communities
You have also tried resetting the PRAM as I suggestion in your other thread...?
See resetting the PRAM > About NVRAM and PRAM
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys. -
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You did not have to uninstall on the old machine - with your single user license you are allowed to have two activated installations. So feel free to reinstall it if those are the only two machine you plan to have it on and you'd like to have a backup installation.
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