I can download yosemite but then it will not install? I am stuck with the icon on the dock with the downward arrow in it but when I double click on it or try to open it nothing happens. Thanks.

I can download yosemite but then it will not install? I am stuck with the icon on the dock with the downward arrow in it but when I double click on it or try to open it nothing happens. Thanks.

This is a DUPLICATE request.
:See response in https://support.mozilla.com/questions/893523#answer-271175

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