I can make calls and send text messages on my new iPhone 5, but incoming calls and texts still go to my old (non-Apple) phone. Is this a problem with the phone set up, or is it a problem with my old carrier or my new carrier?

I can make calls and send texts on my new iPhone 5,  but all incoming calls and texts are received by my old (non-Apple) phone.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

Similar Messages

  • HT3529 I am in Chinese, but somehow I could not send text message to UK or US now, but could call Uk and US phone number successfully. Is there anyone could help this, thanks!!!

    I am using iphone 4, and upgraded the system to IOS6 already. but I found I could not send test message to UK and US, I could call phone number in UK or US successfully. Could someone to help me to fix up this issue. I guess the problem probably came from the format of UK or US phone number in my Iphone address book. Due there is some blank space between the phone number for iphone phone number format. I ever try andro phone, no blank space there, so could send test message to UK and UK without problem.

    Hi Iansally,
    I can take at the billing of your account. Please can you send me in your details using the link found in the "About Me" section of my profile?
    Thanks
    PaddyB
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Resizing of the navegation and search bars seems to work only with the default set of icons.

    Unless the default set is restored, the double-headed arrows do not appear.

    Do you happen to have Dial Assist on? This is in Settings>Phone. This is what helps the phone identify international numbers when dialing, based on location. See if turning that off/on makes a difference. Unless you are making a number of international calls, I believe this can be left off. See the User Guide http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf  Page 49 has info regarding Dial Assist.

  • Hi! I brought an iPhone 4 off my friend at work. The day I brought it, it was working fine but now I can't seem to send any messages or make phone calls. The network is showing up fine but each time I try to make a call it says "call failed" help any1?

    Hi! I brought an iPhone 4 off my friend at work. The day I brought it, it was working fine but now I can't seem to send any messages or make phone calls. The network is showing up fine but each time I try to make a call it says "call failed" I can't seem to send any messages either? I can use the Internet fine and everything else on the phone. Can anyone help?

    Hi chelsinator,
    You can reset the phone and it won't cause any problems or cause you to lose any data - Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears.
    The other thing you should do is to reset your network settings: Settings>General>Reset>Reset Network Settings. You will have to set up your Wifi again, but that oftentimes clears things up.
    Cheers,
    GB

  • Everytime i try and send a message to my boyfriend through imessage on my ipad, it says "Message send failure" but all of the messages are coming in through my email, i hate texting my boyfriend through my email. So can someone help me, please.

    Everytime i try and send a message to my boyfriend through imessage on my ipad, it says "Message send failure" but all of the messages are coming in through my email, i hate texting my boyfriend through my email. So can someone help me, please.

    "iMessage allows users to send texts, photos, videos, contact information, and group messages over Wi-Fi or 3G to other iOS 5 users, thus providing an alternative to standard SMS messaging for all users with devices running iOS 5."
    This is what it is and what it does. You both have to have iOS 5 installed on your supported device. If that's not what your setup is, then that's your answer.

  • Can I get the same text messages on both my iPhone and my iMac

    can I get the same text messages on both my iPhone and my iMac
    It seems that my Mac is getting them and they dont show up on my iphone.

    Hi julian KAYE!
    You will want to make sure that both your computer and phone have all options checked in the “Start new conversations from” section in your Messages settings:
    iOS: Using Messages
    http://support.apple.com/kb/ht3529
    You can change the address that new iMessage conversations are started with in Settings > Messages > Send & Receive > Start new conversations from. Note that this setting applies only to new conversations. If you would like to change the address from which messages are sent, first change this setting, and then delete the existing conversation and start a new one.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • TS3694 I was making the update for my iphone 4s . then he stops. My phone in this time is in the recovery mode and do not take the firmware to open my phone, please can u help me to recover my phone. My current  ios 6.0.1. plese send me some thing that is

    was making the update for my iphone 4s . then he stops. My phone in this time is in the recovery mode and do not take the firmware to open my phone, please can u help me to recover my phone. My current  ios 6.0.1. plese send me some thing that is useful

    Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to  one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
    Thanks again, Sandra2474.

  • I have just upgraded to the iphone 5 and now when I send a text message it says its from astrogirl36@*** instead of my name, that is my name for icloud how do I change this

    I have just upgraded to the iphone 5 and now when I send a text message it says its from astrogirl36@*** instead of my name, that is my name for icloud how do I change this
    <Email Edited By Host>

    You are only as young as you feel......
    This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
    Connect the iPad to the PC and launch iTunes.
    Click on the iPad name on the left side under devices.
    Click on the Music Tab on the right.
    Click on only the albums or playlists that you want to sync.
    Click on the Sync Music Heading.
    Click on Apply in the lower right corner of iTunes
    You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want.

  • How can I get rid of the added / preset  text words included in my text messages.  It always says something like "Please call back at

    How can I get rid of the added / preset  text words included in my text messages.  It always says something like "Please call back at ###-####."

        JenJenTen,
    I understand that having a preset text that you did not want can be a bit frustrating when sending out text. To clarify, is the preset message like a signature at the end of your text? Does this only happen in text messages or when your send emails also? Is your SMS delivery confirmation on? Messaging>Settings>SMS delivery confirmation.
    LindseyT_VZW
    Follow us on Twitter @VZWSupport

  • I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks

    I can't find the photos after I have saved them from a text message, It says attachment saved, where do they go and how do I get there? Thanks

    Here to help shed some additional light on this case, jdondr. I also own a Maxx. With your phone, if you access the Gallery, there should be a folder named: Messaging.  If you look at the upper left hand corner, you should see a drop down box. Is it currently set to Albums?
    NicandroN_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • I bought a iphone 3gs 4 months ago had a problem with display service centre replaced me with the phone when i checked the settings of the phone in cellular usage under call time the lifetime usage was 3 days and 18 hours.what sholud be done ?

    i bought a iphone 3gs 4 months ago had a problem with display service centre replaced me with the phone when i checked the settings of the phone in cellular usage under call time the lifetime usage was 3 days and 18 hours.what sholud be done ?

    How is your iPhone's display different?
    You can check the model number by  going to Settings/General/About. These are the model numbers for the various 3 GS models;
    MB715LL/A (16 GB Black), MB716LL/A (16 GB White), MB717LL/A (32 GB Black), MB718LL/A (32 GB White), MC555LL/A (8GB)

  • I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages.  I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASA

    I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages.  I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASAP!

    julie@remax,
    I know that this would concern me just the same and we want to make sure that your device is connected and receiving these notifications when available. How long have you been having this issue? Are you receiving a specific error message when sending a message? Are you aware if this happens in one location specifically or everywhere you go? Does the issue with messaging occur with all numbers? Share some details, so that we may assist.
    AdamG_VZW
    Follow us on Twitter @VZWSupport

  • How to use canon pixma MX377. I can't receive and send fax messages

    Can please anyone send me complete instruction manual in english for my pixma canon MX377 machine because I can't receive and send fax messages. I'm connected to a PBX extension line or a xDSL splitter. Every time i called a person on the machine, I can hear him but he can't hear me. Thank you very much.

    Hi rgc,
    The PIXMA MX377 user's manual is available in an online format and can be downloaded from the Canon Asia website.  The following link will take you to the Manuals page for the PIXMA MX377:
    http://support-asia.canon-asia.com/P/search?model=PIXMA+MX377&filter=0&menu=manual
    Once on the page, please scroll through the list and select the manual that corresponds to your operating system (Windows or Mac), then click the DOWNLOAD NOW button on the following page that appears to download and view the manual.
    This didn't answer your question or issue? Find more help at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • I cannot open iCal because of a problem. Can anybody help me? The computer will not allow it to open and sends a message to apple each time. The icon has gone from the dock, but ical works on my iPad and I am afraid to sync it with my computer.?

    I cannot open iCal because of a problem. Can anybody help me? The computer will not allow it to open and sends a message to apple each time. The icon has gone from the dock, but ical works on my iPad and I am afraid to sync it with my computer in case it wipes everything .

    I have the exact same problem. I have not changed anything. This is probably a bug or something that has gone bad with Mac OS X (10.7.2). I have not found any solution for this on the web.
    MacBook Pro, Mac OS X (10.7.2).

  • Is there a way to restore text messages back to my iPhone 5s version 7.1.1?  I have several text messages that have been deleted somehow and I would like to restore them to my phone.

    Is there a way to restore text messages back to my iPhone 5s version 7.1.1?  I have several text messages that have been deleted somehow and I would like to restore them to my phone.
    I have tried restoring it from the last backup and that did not help.  Please advise.
    GM

    Hi
    If you have already tried restoring from the latest back up but that has not worked unfortunately they have probably gone im afraid
    Hope this helps

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