I can no longer download free apps and can't remove my old credit card from billing options.

My credit card doesn't work anymore but I don't understand why that is preventing me from downloading free apps and updates?

Accepted form of payment
http://support.apple.com/kb/HT5552

Similar Messages

  • Is there a way to download free apps on ipod touch without giving the credit card information?

    Is there a way to download free apps on ipod touch without giving the credit card information?

    this should help everyone who wants to down load apps with out using a credit card  http://www.ehow.com/how_5077261_download-apps-itunes-credit-card.html  http://www.ehow.com/how_6502723_create-itunes-account-credit-card.html  http://www.ehow.com/how_6520859_use-ipod-touch-credit-card.html

  • I am unable to download free apps on my iphone, it ask for credit card info why is that needed if the app is free?

    I am unable to download free apps on my iphone,it ask for credit info.When i try to download it's telling me (There is a billing problem with a previous purchase)So i went into my account.It's showing a purchase inside of pokerist.com which i never made.I have a outstanding balance of 33.00 which i do not have.I only use that card to activate my account, that's why the payment didn't go threw.I do not use that account.So please can someone fix my account so i can get my life back.PLEASE

    If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
    http://support.apple.com/kb/ht2534

  • Used a prepaid credit card on my account, can no longer download free apps. Cannot remove from billing information.

    Firstly, if this is the wrong category, I apologize.
    I used a prepaid credit card on my apple account to purchase an app add on for $2. The credit card only had $2.50 on it, which is why I used it. Now that I spent what was on it, I am not able to download even free apps from the app store. I have tried signing out and back in to try and erase the data, didn't work. I tried to create a new Apple ID and for some reason the option to not have a credit card on your billing info is no longer there like it was when I made my original account. I also tried to go through iTunes on my PC to fix the issue, it didn't work. I don't have another credit card to put on my account as I always use pre-paids as needed. Does anyone know how to get this card off of my billing information so I can download the free apps again?!

    Hi there Brittney93,
    You may find the information in the article below helpful.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Changing your payment information using a computer
    Open iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password and click Sign In.
    Choose Store > View Account.
    Enter your account password and click View Account.
    From the Apple Account Information page, click Edit to the right of Payment Type.
    Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
    Click the Done button after you've updated all of your information.
    -Griff W. 

  • I can't remove an old credit card from my account and I can't get free apps now

    I have an expired card on my account and when I try to get an app it says there's been a billing problem with the last purchase.

    Why can’t I select None when I edit my payment information?
    Contact iTunes. It appears you have a negative balance (owe money)
    Contact iTunes

  • HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    With a standard account you need a valid payment method even for free apps.
    From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
    Contact iTunes

  • Why do i have to put my personal details on my ipod touch (address, card details...) for downloading free apps and how can i remove them from my ipod?

    i'm not comfortable having my details stored on my ipod and want to know the best way to remove them and how can i download free apps without having to put my personal details in, i'm not that bothered about apps i have to buy?   

    You can create a new iTuunes account that is only good for apps and it does not require a credit card. See:
    Create an iTunes App Store account without a credit card

  • HT2534 I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off

    I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I used a 25 dollar gift card on my account and I spent it all and now I can't even download free apps is there a way to fix this?

    I used a 25 dollar gift card on my account and I spent it all and now I can't even download free apps is there a way to fix this?

    Did you enter a credit card when you created your Apple ID? If you created the ID and never entered a credit card, but used a gift card from the start, you probably didn't create the account correctly. The bottom line is that you have to enter a credit card now. You don't have to use it, but I'm assuming that's why you can't download free apps. You still need to enter the credit card because you didn't creat your Apple ID the correct way for not using a credit card.
    Create iTunes Store account without credit card - Support - Apple

  • HT1918 I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere

    I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere

    I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.

  • Why do i need to enter the credit card information for downloading free apps and redeem the codes?

    getting a message says apple id has not yet been used with the itunes store while trying to download apps
    why do i need to enter the credit card information for downloading free apps and redeem the codes?

    As a security precaution, Apple verifies your billing credentials with every transaction whether paid or free apps or using the balance of a redeemed code.

  • Why can't I download free apps? It asks my payment info every time I try to download.

    Why can't I download free apps? Every time it try to download free apps it ask me my payment options.

    You are required to provide credit card details to download apps be it free or paid.
    Nothing will be deducted from your credit card if the app is free.
    There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

  • When i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice?

    when i try to download a "free" app for my ipod touch, it wants credit card billing info? a "free"" app is just that isn't it? How do I resolve this guys/gals? any advice?  P.S. I don't use credit cards.

    You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.

  • Why can't we download free apps from every region?

    Hello all,
    I am trying to get the full version for angry birds free, I know it is available to download, however when I do a search in the app store I can't find it.
    When I do a search on google, I can find several links to download it, but when I do, I get a "this app is only available in the US store" error.
    I don't understand why this happens in the first place, it are free apps, I can download them to my pc, android users can download them without any problems, so why can't we?
    As for all the discussions about needing a different credit card for each region is a load of ********, excuse my language, a visa card or any other credit card is made for international purchases, that is the whole reason people get one, it makes no sense why apple is being so anal about it, or do they like o annoy people who spent a lot of money on their products.
    Android is gaining on them and pretty soon a lot of people will change to that instead of an apple product unless they get their act together here.

    @Demo:This is my first apple device, so I had no idea about those limitations, I knew I could not install Magic 2013 on an android, that's why I chose to get an ipad.
    I just think that if enough people actually bother to complain instead of just letting people/governments/companies walk over them, they will actually care what their consumers want/need, that's probably just wishful thinking on my part.
    @snozdop: funny you bring up the heinz reference, baked beans from heinz haven't been available in shops here for the last few years, but those are cans, need to be imported and that involves transportation etc. etc.
    I am just talking about a digital app, available on the internet(world wide web) limiting regions completely destroys the point of having global internet access.
    I'm a dreamer, hoping that most people are still good, probably my mistake for believing in that.

  • Anyone know when I'm trying to download free apps and I got"error 1009"

    Hi. I have iphone4s and my apple ID is without credit card. Anyone knows why when Im trying to download free apps i got "error1009"? Plz help me!!

    Hi, thank u for reply . U know I'm living in Iran and I need too creat apple I'd without credit card.i created it and in iPhone's support I read I can download free apps from this apple I'd that I created. But I cont. I tryed to download from iTunes with VPN and from my iPhone but it doesn't work n I've got a message "error1009"! How can I solve this problem? Could u help me plzzzzz?:)

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