I can not connect my ipad2 or my iphone 4s to itunes. when i connect either one it says "Can not connect beacause apple mobile device service has not started". PLEASE HELP!!!!
I CAN NOT CONNECT MY IPAD 2 OR IPHONE 4S TO ITUNES TO SYNC. I WAS HAVING PROBLEMS WITH IT EARLIER AND FIXED THAT BUT NOW WHEN I CONNECT THEM BOTH THEY DO NOT CONNECT!!! CAN ANYONE PLEASE HELP!!
There are instructions on this page for starting the AMDS, and how to set it to start automatically : http://support.apple.com/kb/TS1567
For future info, typing in all capitals is considered SHOUTING
Similar Messages
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my Ipad will not connect with Itunes prompt states this Ipad cannot connect because the Apple mobile device service has not started "??s "
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
When I plug my iPod touch ino the computer it says "this ipod cannot be used because the Apple mobile device service has not been started. The screen shows to plug it into itunes and will not do anything.
Have a look here:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.
AMDS for Windows
http://support.apple.com/kb/TS1567 -
When trying to download my ipad2 by connecting to the computer it tells me that this iPad cannot be used because the apple mobile device service ia not started! Help what do I do?
Restart Apple Mobile Device Service
http://support.apple.com/kb/ts1567 -
IPhonne could not be used because Apple Mobile Device Service has not start
So I updated to iTunes 10.1.1.4 this morning, Since there was some "performance improvement". Worst decision ever because my iPhone 3GS does not want to connect to iTunes anymore I first got an error from Apple Software Updater that it couldn't install so I went on apples website and downloaded and successfully installed it.
I then get this random error about a service.
Here's an image of what the message is when I try and get it to connect to iTunes
http://i.screensnapr.com/mjaw7p.png
Once I saw this my first instinct was to go to Service and start it up myself! It was started so I restarted it! I then get this error
http://lulzimg.com/i01/c0ef8bae.png
So my last option was to uninstall every apple product(including bonjour, itunes, apple mobile support etc.) and restart my computer, Install again THEN restart computer. Still got the same service error. I did a CHKDSK on my computer afterwards to see what was wrong and found nothing. I really don't know what to do now except ask here. I will not format my computer since I have very important files.
P.S. When Uninstalling, I deleted registry files, everything that apple left over.Faulting application path: C:\Program Files (x86)\Common Files\Apple\Mobile Device
That's unusual ... it's a 32-bit version of Apple Mobile Device Support that is crashing (taking the report at face value), but you've got a 64-bit system. Ever since the first iTunes 9.x version, AMDS has been 64-bit.
So I think we should try scraping all your AMDS and iTunes componentry out of there (especially the old 32-bit AMDS stuff), and then reinstalling the 64-bit iTunes (which normally should reinstall the 64-bit AMDS).
I'd also take some extra explicit precautions along the way, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a fresh copy of the iTunes64Setup.exe (64-bit installer file) to your Hard drive. (Don't run the install on line, and don't start the uninstall just yet.)
http://www.apple.com/itunes/download/
Quit the MobileMe Control Panel for Windows if you have it installed and open. (Ay least some versions of that also use Apple Mobile Device Support, and so may interfere with the AMDS uninstall if they are open.)
*Uninstall Phase*
Head into your "Uninstall a program" control panel. Uninstall iTunes. Uninstall Apple Mobile Device Support.
Next we'll remove any left-over program files and folders.
In "Computer" open "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
*Staying in the "Program Files" folder,* open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Mobile Device Support" folder (if it still exists) and select "Delete".
Go back into "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files (x86)" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
Staying in the "Program Files (x86)" folder, open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Mobile Device Support" folder (if it still exists) and select "Delete".
Empty your Recycle Bin.
*Reinstall Phase*
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the iTunes64Setup.exe file you downloaded earlier. (This should also reinstall the 64-bit Apple Mobile Device Support.)
Reenable all security software prior to reconnecting to your network and/or the internet.
Does the install go through properly? If so, is the 64-bit Apple Mobile Device Service running now? If it is running, can you connect to the iPhone now? -
What does this mean? The itouch won't even come up when I plug it into itunes. I immediately get this message.
See Here...
AMDS for Windows
http://support.apple.com/kb/TS1567
AMDS for Mac
http://support.apple.com/kb/ht1747 -
My itunes account on my computer wont recognize my new iphone. Anyone know what to do?
There are instructions on this page for starting the AMDS, and how to set it to start automatically : http://support.apple.com/kb/TS1567
For future info, typing in all capitals is considered SHOUTING -
I just updated to the latest version of itunes, n ow when I plug in my iphone, it says it cannot sync because "apple mobile device service is not started" this never happen before, what do I do??
The Apple Mobile Device Service is a part of sever programs that "help" iTunes on Windows. It may have been disabled in the Microsoft program, msconfig, or using a third party utility, such as CCleaner.
I would suggest trying to find and enable the service. To do so, click on the start button, click "run", and then type "msconfig" look for the iTunes Helper entry and make sure that it's enabled.
Additionally, there may be another service which you will have to enable. You can type something like "service.msc", (I'm not sure exactly) to see the "Services" control panel and look for it there.
If you can't find either, feel free to post here again.
Message was edited by: MoshBerm -
Can anyone help me with this? When I plug in my iPad I get the error message from my "This iPad cannot be used because the Apple Mobile Device service has not started. I saw the suggestion to turn off my iPad, wait a few minutes and turn it back on but that didn't work.
Hope someone can help me. I am using Windows 8 and my iPad is the 3rd generation 64G.
Thank you.I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
'this Ipad cannot be used as the Apple mobile device service is not started'
ive just got a new Ipad, and when I come to sync it with Ipad (ive plugged it in to my computer with a usb cable) it says 'this Ipad cannot be used as Apple mobile device service has not been started' what does this mean?? im connected to the Wi-fi.
It refers to a bit of software on your computer that is used to communicate between the computer and iPad - there are instructions for starting the AMDS here : http://support.apple.com/kb/TS1567
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I bought my IPad 2 from a friend. I have reset to clear all of his information out. I am trying to connect it to my computer to sync my itunes and I keep getting the message that my IPad can't be used because Apple Mobile Device Service is not started can anyone help with this?
I cannot find "Other" devices. I found Apple Mobile Device under Universal Bus Controllers but cannot see "recovery mode" or any other status. I use Windows Vista.
When I try to restart Apple Mobile Device Service I get the following message: "The Apple Mobile Device Service on Local Computer started then stopped. Some services stop automatically if they are not in use by other services or programs". What does this mean?
During the last 48 hours I was able to see my iPad in iTunes only one time during many attemnpts to connect . I haven't been able to see it during the llast several attempts.
Any suggestions? The standard suggestions have not worked: i.e. stop then start AMDS; tuurn off iPad and PC, then restart both and reconfrom iPad to PC; reload iTunes. -
I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud. Any suggestions?
Thanks!
Dan FarrellI corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt -
I just got a new iPod for Christmas, it says I can't connect it to iTunes because the "Apple Mobile Device service is not started." Help?
See Here > http://support.apple.com/kb/TS1567
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Every device (iphone4, iphone4s, ipad2) I try to hook up to iTunes gives me a message "this device cannot connect because the apple mobile device service is not setup" does anyone have ideas as to why it keeps popping up? It just started doing this.
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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