I can not install Adobe After Effects and I´m already paying for the creative cloud

Hi,
I can´t install the After Efects through my creative cloud account.

Are you getting any error message ?
Are you trying to install the application from Creative Cloud desktop application and are you using Windows computer or Mac?

Similar Messages

  • I'm paying for the creative cloud package but Can't download any program!

    I'm paying for the creative cloud package but Can't download any program! Adobe is not recognizing my payment! What can I do? I can't wait anymore! Anyone here have seen it before?

    Hello Sheena, thank you for your reply.
    Actually I have already contacted the support. My case number  is 0215124375.
    I decided to write here at the community because I'm sincerely worry about it, and I would like to know if someone else have already seen it before.
    Adobe is verifying my case, but I'm in need of an urgent response. I don't know if I make another account and another credit card debit, just to have access for the programs, or if I wait working on another old PC computer for 25 trial days. If I make another account I can be charged for 2 payments, That's what I don't want.
    If you have any other case like mine, please let me know,
    SIncerely,
    Wellerson

  • Help, can't install Adobe After Effects CS5 (trial)

    I tried to install the trial version of Adobe After Effects CS5 trial version and it doesn't work, when I opened the setup application it was all working fine until the installation, it went for a little bit then stopped and came up with an error message. I'm not sure what's going on, some people on other forums say you need to turn off antivirus and run as administrator but it still doesn't work.
    Details of my computer:
    RAM: 2GB
    Disk Space: 230GB HDD (approx.) 147GB remaining
    Operating System: Windows 7 Professional 64bit
    Processor: Intel(R) Core(TM)2 Duo
    T5450 CPU 1.66GHz 1.67 GHz
    Any help please?
    If you want to see the error message just ask

    Well anyway here's the error message (it's rather long):
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 52 error(s), 50 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Adobe Player for Embedding: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Camera Profiles Installer: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - Adobe After Effects CS5 Support: Install failed
    ERROR:  - Adobe Media Encoder CS5 X64: Install failed
    ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - DeviceCentral: Failed due to Language Pack installation failure
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed
    ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed
    ERROR:  - DynamiclinkSupport: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR:  - Adobe After Effects CS5 Presets: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - Pixel Bender Toolkit: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure
    ERROR:  - Adobe Extension Manager CS5: Install failed
    ERROR:  - AdobeJRE: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - AdobeMotionPicture CS5: Install failed
    ERROR:  - Adobe AIR: Install failed

  • I can not get Adobe after effects cs6 to open. It says you can't use this version of the application adobe after effects cs6 with this version of os x

    Can someone please help me open adobe after effects?

    AE version 11.0 does not work with my new MacBook Pro
    Mylenium

  • Can I use a real copy of Photoshop for as long as I am paying for the Creative Cloud?

    Hello, I am on Windows 8 and need a working copy of Photoshop but an outright purchase was just too expensive for me.  So I subscribed to the cloud in hopes that I could just pay monthly for the software.  But when I download Photoshop CC I see that it is still asking me for a serial number.  So my question is, is the cloud monthly fee enabling me to use the software ongoing?  Or do I still need to purchase something else at some point?

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I keep getting the trial versions after I've paid for the Creative Cloud service.

    I'm currently paying for the creative cloud service and I've downloaded a few of the programs (Indesign, Incopy, Photoshop, Illustrator) but when I open them they are coming up as trial versions. I uninstall the ones that were the trial version and reinstall them and I keep getting the trial version, What should do to fix this problem?

    See the following help document:
    CS6 or Creative Cloud Reverts to Trial Mode
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  • I installed the CC trial with an error window saying: Could not create the file '/Users/dranim/Library/Preferences/Adobe/After Effects/13.2/dummy'.  That was the first window.   Heres the second: After Effects can't continue: unexpected failure during app

    I installed the CC trial with an error window saying: Could not create the file '/Users/dranim/Library/Preferences/Adobe/After Effects/13.2/dummy'.  That was the first window.   Heres the second: After Effects can’t continue: unexpected failure during application startup  I paid for the month subscription of 29.99. It claims it is downloading again?! Am I missing something here? Why is this process so complicated? I need to get this resolved asap and start working.

    I originally had Adobe Photoshop Extended, then upgraded to the Production Suite. I ran the Adobe Cleaner, and that uninstalled most Adobe products, including my existing Adobe install, and then I re-installed everything with the same error code. Since CS4 came with CS5, I've installed AE CS4, but would really like to upgrade because I'm new to Creative Suite, and not sure how CS4 integrates with CS5...CS4 After Effects installed perfectly. I do have a 64 bit system, and installing to an OCZ Vertex 2....every other suite installs perfectly, except AE. And I think that is the coolest program in the Suite. I thank you all so much for taking the time to help, I really want to get AECS5 running...I did try to install after doing the recommended items Adobe suggests for Exit Codes 6 and 7, including turning off many startups...
    I'm baffled....
    Ben

  • Is there an easier way to work with adobe after effects and final cut pro x

    I use adobe after effects and I am thinking about deleting motion and compressor ( I can always install again). If you have a good reason to keep those apps let me know because I don't want to be hasty. If I delete them and stick with after effects and final cut pro...  Is there a secret to easy working between FCPX and adobe after effects?
    Thanks

    You'll go from FCP X to and from Motion a lot easier than AE.  Motion does pretty much anything AE does, most of the time faster and easier.  Without Motion, you can't do custom templates.  You can't customize the encoding of files without Compressor.  Why would you want to remove them from your system?  Leave them, use AE if you want along side of them.  But I'd learn Motion first.  Cause AE doesn't read FCPXML, so going back and forth between them is a PITA.
    And until Apple releases the round trip between FCP X and Motion fully, we have this gem:
    http://www.alexnking.com/2012/02/20/fcpx-send-to-motion-app/

  • Can any one tell me how to install flash player on powerbookg4.i actully uninstall it to upgrade it but now i can not install new one.it always says get flash player for powerpc when i try to install it after downloading.it is 10.5.8 version

    can any one tell me how to install flash player on powerbookg4.i actully uninstall it to upgrade it but now i can not install new one.it always says get flash player for powerpc when i try to install it after downloading.it is 10.5.8 version

    Flash Player version 10.1.102.64 is the last version available to PPC Mac users. However, this Flash version won't work for many videos on Facebook, YouTube and other sites. Adobe's latest version, 10.2.x or later, is only for Intel Macs. Adobe will not provide a newer Flash version for PPC Macs.
    The message requesting that you download Adobe Flash Player takes you to Flash Player requiring an Intel processor. Doesn't work on a PowerPC processor. I found a hack, installed it & it works with Firefox, TenFourFox & Safari.
    Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
    Hack Allows PowerPC Macs to Access Flash 11 Content
    http://lowendmac.com/ed/royal/12sr/flash-11-and-powerpc.html
     Cheers, Tom

  • Can't download Adobe After Effects

    Well, everytime I try to download it, I sign in on the Adobe Download Assistent, and it tells me that I have error 107.
    I tried everything in the help guild under Solution 1, I cleared my browser, cleared out the appdata, refreshed the page, stopped my spyware protecter. It still doesn't work.
    It also only does this on the Free Trial of Adobe After Effects, nothing else.
    Thank you for trying to help me with this problem.
    -Kyle

    This is correct as long as you are using a 32-bit operating system you will be unable to download After Effects.  You need a 64-bit operating system in order to install After Effects.  The download is failing due to you not meeting the minimum system requirements.  For further information please see http://www.adobe.com/products/aftereffects/tech-specs.html.

  • Need help installing adobe after effects CS5 free trial

    i cant install adobe after effects CS5 trail it keeps giving me an erorr that says "error occured with connection with adobe.com (error 107), how do i restart adobe download assingment,and the bar at the bottom tells me to sing in when i already have, anyways i need help, can u guys helpme install adobe after effects CS5 trial?

    http://kb2.adobe.com/cps/898/cpsid_89867.html
    Mylenium

  • I can't open adobe after effects CS6 11.0.2 in OS Yosemite

    I've just updated OS Yosemite and then I can't open adobe after effects cs6.
    It says "you can't use this version of the application "Adobe After Effects CS6" with this version of OS X. You have Adobe After Effects CS6 11.0.2"

    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5696&fileID=5715
    Go to this website and download the latest After Effects CS6 (11.0.4)

  • Installing Adobe after effects CS4 \m/

    this is my problem when installing adobe after effects Cs4
    here's a video that i made..so that u can understand it..http://www.youtube.com/watch?v=oWMDwlmbBQE

    Sorry, but you have wasted your time. There is no way to discern anything. Provide higher resolution screenshots along with some system info.
    Mylenium

  • Cannot install adobe after effects cs5 {64 bit problem}(on vista)

    hi i have a problem with installing adobe after effects it says somthing about 64 bit but i have a vista laptop {windows vista home premium acer laptop}
    plz help me!!!

    wel i have downloaded the newest and i go to the tab Caches
    and it says
    L1 D-Cache
    size                          32KBytes                             x2
    discriptor                   8-way set associative , 64 bite line size
    L1 I-Cache
    size                          32KBytes                             x2
    discriptor                   8-way set associative , 64 bite line size
    L2 Cache
    size                          1024 KBytes
    discriptor                   4-way set associative , 64 bite line size

  • I can not install adobe creative standards because the install icon has the symbol of the ban. What can I do?

    I can not install adobe creative standards because the install icon has the symbol of the ban. What can I do?

    Its a possibility that the product is not supported on your machine hence the BAN sign on the product icon. You can share the product name and your system configuration so that we can confirm the same.

Maybe you are looking for