I can not make phone call even have balance

Hi,
I am facing this problem. when ever is my prepad balance reach to 35 my phone does not allow me to make phone call or send SMS.
Any Idea...

Do you mean when your balance is $35 remaining? either way sounds like a carrier issue give them a call sounds like they are blocking the calls for whatever reason

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Message was edited by: Ingo2711

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I can not make phone call even have balance

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