I can not open adobe files. mainly ones that end in doc. I purchased the 19.99 to convert .doc files

I can not open adobe files that end in .doc. I purchased the 19.99 to convert doc to pdf and I still cant open. I get an error reading.

Hi,
Which Adobe Service did you purchased?
If you have purchased CreatePDF please visit: https://createpdf.acrobat.com/SignIn.html
Sign in with your Adobe ID and password, and then convert your word doc into PDF.
Please let me know if that works.
If you have Adobe Reader, you cannot convert .doc file to .PDF by drag and drop.
~ Aditya

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