I can not open photoshop CC

I have a Creative cloud singel-app membership for photoshop , and i have updated from photoshop CS6 to photoshop CC , but i can not open photoshop CC becours it is asking for a product key .

I have the same issue. It is working fine on y iMac, but on my macbook air it will not download. In the CC it says next to the PS icon "up to date" and green tick, but I cannot click on the icon. When I click more info it takes me to internet page for the download. When I click Download, it reverts me back to the CC app. It is as if PS CC is already on my laptop, but it isnt. !! Frustrating. ive tried unistalling CC, but no difference

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    sfsdfsdf

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