I can not remember my security answers to the questions, i am wanting to buy some music but it keeps asking for security questions when i cannot remember! What do i do?
I want to buy new music off itunes website on my Ipad, i know my email and password, after i have typed them in it asks me for a security questionaire. However i do not remeber the answers, how am i meant to download music as this is stopping me from doing it. I really need help as it is really annoying me! Thank you.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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When I am trying to buy some music iTunes is asking me about some questions that I do not have any idea....
Hello Brandy,
Unfortunately, you can't change or etrieve them by yourself as you forgot the original ones. You may contact iTunes store support though. Here's what you can do:
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.
I hope this helps. -
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Many Thanks
ChampYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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http://store.apple.com/au/help/payments#creditus
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The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
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ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
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Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
trying to rent or purchase a movie. System keeps asking for my password (which I check everytime to be correct) but you keep asking for it. Sometimes it happens and some times not.
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All fixed u have to set up the questions still no credit card info reqd so that's good
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thit is just for authentication purposes. it wont change anything with your billing info
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