I can not save an email to file using XPS Writer. I'm using Windows 7 . Works fine with Internet Explorer?

When I try to perform this function of saving an email to file using Windows 7 XPS Writer. I receive a message stating that Firefox is not responding. XPS Writer is working using Internet Explorer?

I've seen this error with Chrome. Are you using IE and is it updated?
I'm a self-taught noob amateur. Please take this into account when responding to my posts or when taking advice from me.

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