I can not scan from my HP laserjet 3050

When I updated my HP Printing software for the HP Laserjet 3050 all in one, the printing functions work fine but the scanner function is not recognized.

Try using Image Capture. It's in Applications.

Similar Messages

  • Can not scan from mx4890dw buttons, only from the computer

    Hello,
    I got this Canon AIO a few days ago. I followed the start up guide instructions, got it signed on to the wireless net work easily enough, and installed the software from the CD onto a Win 7 64 bit Dell laptop.
    Printing worked perfectly from the get go. Also, "Copy" seems to be working fine. Fax appears to be working, although I can't confirm yet that a fax has gone through ( no one is at work ) and I may have some questions later about how to send and receive fax when sharing a phone jack with a Comcast modem/cable set up. And how to get it to accept faxs while ignoring voice calls.
    As for Scan, after I figured out that I had to push the scan button and choose "remote scanner" ( I push the scan button/Remote scanner/ buttons, get the message "waiting" and then operate from the computer) the scan function worked perfectly, in single and duplex, when controlled FROM the computer and Canon MFC toolbox software. But for the life of me I can not get it to scan from the Canon mx4890dw buttons. I push Scan, then "computer", then I select my computer ( there is only one computer), then either color or BW scan. All seems OK until here. But after I select color or BW,  I get a screen that says :"Scanning" with the choice to either cancel or "confirm destination". I select Confirm destination, which then takes me to a screen which says: Confirm destination" showing both the name of my computer and "color scan". That is it, as far as I can go. If I press "OK" it just takes me back to a choice of confirm or cancel. I am trapped in a cycle between these last 2 screens. Once I get to the next to last screen that says "Scanning: cancel or confirm destination", the processing data light starts flashing green. After a minute or so it will stop flashing with the message "an error has occurred/CLOSE". Oh, BTW, I have registered the scanner on the Canon MF Network Scan Utility.
    So, I figure there is some button I am failing to push, or I am missing a step. Any one have any ideas on how to get this to scan from the Canon machine?
    Thanks
    Bill

    Thank you Deborah, but after many hours of trial and error, time spent with Norton 360 AV/Firewall folks, many install/uninstalls ( especially after I saw on the E-manual that if you plug a cable from the printer into the computer, and you want to go back to wireless, you must uninstall/reinstall the software), the problem is finally apparently completely solved.
    I found what I thought might be the problem by accident. When I last got off the phone with Canon, all they had to suggest was that it was either a Norton or firewall issue, or possibly a computer issue, and nothing they could really do or suggest about that. I accepted this, but while wondering what in the world I was going to do, it dawned on me that my previous Kodak all in one( that this machine replaced) had worked fine, with no scanner problems at all, with this computer, Norton and network. So it seemed like it had to be something other than those things. And I believe a Canon inkjet all in one before the Kodak had also worked with no issues scan wise.
    Then I decided to try something else on a whim: I cranked up my old Acer Win XP and installed the software, and guess what happened? Perfect function in all ways from the printer/scanner. Scanned perfectly from the Canon using the panel buttons on the printer. And over the wireless network on an old computer using the same Norton Firewall as my Dell. So it now seemed impossible that it could be the network or firewall. It had to be the only variable, the computer or someway the canon was in conflict with the Win 7 Dell. I bet you can see where this is going! So I go to the online support for Canon and sure enough there are Windows 7 drivers for download as well as a firmware update. So I down load these and clock on them, but as far asd I can tell, nothing happens. It appears they did not complete installation.
    So the next day I am back on the phone with Canon. Asking in desperation if they can think of anything before I return this machine back to Staples and get something else, which I really hated to do, but I can't take any more of this, as now it had stopped printing also( but all still hunky dory on the Acer!). But this time, the person I am talking to quickly asks if I am trying to install wireless, and says "hold on while I get you to the wireless guys". The wireless expert listens to my problems and quickly says "did you download the Win 7X64 driver?". I said I had tried but it didn't seem to do much. So he has me download it again and shows me the trick: when you click on the download, it creates a folder somewhere else where the driver is actually stored. I click on that driver, and 10 minutes later all is working perfectly. In fact, before I even hang up with the wireless guy, I press the buttons on the Canon and scan quickly to the computer.
    So for now all seems perfect, just as it was immediately once I tried it on the Windows XP machine. So I suggest that this be the first thing suggested when folks are having trouble installing on a Win 7 computer. In fact, I have since noticed there is a sheet of paper that came with the canon that advises downloading drivers for Mac computers. Too bad it didn't mention this for for Win 7 also, since apparently at least some of the installation CDs don't include these drivers.
    Now I am wondering if I should try and do the firmware update? Kind of afraid to fix what ain't broke.
    Bill

  • Can not scan from computer, but can print

    Since a few weeks I'm not able to scan anymore from my computer using HP Scan. I still can print from my computer. It doesn't matter if my computer is connected to my network by Wifi or by wire. My printer is connected to the network by wire. 
    Scanning wasn't a problem until some weeks ago. I don't know what change caused this situation.
    The message that is displayed on the screen of my computer says 'HP LaserJet 200 colorMFP M276nw-AirPrint is is not available ...'. The reference to Airprint puzzles me. 
    Does anyone recognize this situation and / or has a solution?
    This question was solved.
    View Solution.

    Thanks for providing the screen shots Gvmdh_Hbl.
    It still doesn't look like the full driver is installed for the printer. Your missing the Print and Scan tab on the Printers and Scanners window.
    Here is a screen shot of what it should look like.
    Repair the Disk Permissions and Reset the the Printing System to see if it helps.
    Repair the Disk Permissions on the Mac:
    Close all applications.
    On the Apple menu bar, click Go, click Applications and then click Utilities.
    Double-click Disk Utility.
    Highlight your hard drive/partition on the left.
    Click Verify and then Repair Disk Permissions.
    Restart the computer..
    Reset the Printing System:
    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
    Click the Apple icon and then click System Preferences.
    Click Printers & Scanners.
    Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
    Click OK to confirm the reset.
    Type the correct Name and Password.
    Click OK to reset the printing system.
    Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
    If you are still having issues, I would uninstall and reinstall the printer software.
    Uninstalling the Printer Software.
    HP LaserJet Pro 200 Color M276 Full Feature Software and Drivers.
    Please let me know the results.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Can not scan from HP Photosmart 3210

    I have a HP Photosmart 3210 "all in one" that is connected to an Airport Express via an ethernet cable. Printing works fine. This setup worked when I had OSX 10.5 installed with the HP printing software. Using "image capture" I select the printer/scanner. "trying to open scanner session" message appears. Seconds later I get "Failed to open session on device" message. I get the same error from Preview. I also tried from "System Preferences" select "Print & Fax icon" then select "scan" and "open scanner".
    This also fails on my Apple laptops, all running SL 10.6.3
    Any ideas?

    I have a HP Photosmart 3210 "all in one" that is connected to an Airport Express via an ethernet cable. Printing works fine. This setup worked when I had OSX 10.5 installed with the HP printing software. Using "image capture" I select the printer/scanner. "trying to open scanner session" message appears. Seconds later I get "Failed to open session on device" message. I get the same error from Preview. I also tried from "System Preferences" select "Print & Fax icon" then select "scan" and "open scanner".
    This also fails on my Apple laptops, all running SL 10.6.3
    Any ideas?

  • I can't scan from my HP Photosmart C4440; not direct from the scanner to pc nor vice versa

    I can't scan from my HP Photosmart C4440; not direct from the scanner to pc nor vice versa, Please help me ASAP, Thanks everyone, I'm stuck with a homework!

    Hello  @Roberto3 , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are having issues scanning. I'd like to help!
    Are you able to make a copy as opposed to a scan?
    Do you have any errors come up when scanning?
    I'd recommend starting with a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would also recommend downloading and running the HP Print and Scan Doctor.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Can't Scan from HP Officejet 7580

    Can't scan from my HP Officejet 7580. Use to work just fine, and I have not changed anything I can think of that would affect it. Now I get message "Unexpected Internal Error Has Occurred". I did all the suggested solutions...checked all connections, reinstalled software, rebooted, disconnected/reconnected, and also verified Ditigal Imaging Monitor is active. Nothing helps. 
    Thanks for your help. Also I think I am suppoed to be abel to scan from Photosmart, but don't see a scan option. Thanks for your suggestions on this also. 

    Is the 7580 connected via network? USB?
    Which OS?
    Does the error message indicate the following?
    An unexpected internal error has occurred. Click OK to close the program, and then try one of the following:
    - Restart the program.
    - Restart the PC and then try again.
    - Reinstall the Photo & Imaging Software and try again.
    Try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-65961-4&lc=en&dlc=en&cc=us&...

  • HT3669 Can't scan from my HP Office Jet 6700 (Fax) to my MacBook Pro

    Hi there, I can't scan from my HP Office Jet 6700 (Fax) to my MacBook Pro. I've tried all of the tips I've found online but when I try to 'Enable Scan to Computer' it says that there is a communication error. Anyone got any tips for me?

    Hi,
    Both printer and computer seem to be on same network.
    Please download and run the following utility to troubleshoot on the issue.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&jumpid=reg_r1002_usen_c-0...
    Also download and install the firmware update from the link below.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-89897-4&cc=us&dlc=en&lc=en&...
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • Can't scan from Office Jet Pro 8600

    I can't scan from my Office Jet Pro 8600.  I'm connected to my home Verizon Fios wireless network.  I'm running Windows XP.  The printer works fine, but I can't scan.  When I use the display on the printer I get a "No Computer Found" message.  When I go to find the scanner on the Control Panel/Scanners & Cameras - I can see the printer listed, but when I click on the printer, I get a message that reads: "The scanning software could not be found, or your scanner is not connected.  Please make sure your scanner & your scanner software are properly installed."    So then I use the HP Print & Scan Doctor to download to "Get Installer" presumably to download the software.  After the software downloads, there is no difference.  I still can scan, & the network is not seeing the scanner.  What gives?

    Hello,
    I see that an issue has popped up that pertains to NOT being able to scan.
    Please click on the following link that troubleshoots A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning.
    Please feel free to write back with any additional questions or concerns.
    Thank you.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Officejet pro 8500A plus can not print from ethernet connect computer

    Setup:
    HP Officjet Pro 8500A Plus connected to a netgear wireless router using wired ethernet.
    Desktop with windows7 connected to the same netgear wireless router using wired ethernet.
    Can print from other computers connected to the the wireless router using wifi but can not print from this desktop connected using the wired ethernet.
    Can not print from the Windows7 PC which is connected to router over wired Ethernet. Printer is connected to the same router using wired Ethernet. Other notebook connected to the router over wireless prints.
    Windows7 device & Printerhows printer is ok.
     Once  a job is sent to printer, show status printing for a while after the status will show error.
    Now the status shows error
    HP Print and Scan doctors shows printer ok.
    But if you try to print the test page, unable to communicate to printer error comes.
    Tool box can read all information about the printer

    Please reload the drivers and software on the Win7 PC.  Reconfigure and try again. 
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • I have a multifunctional Canon i-SENSYS MF4140 and Mac Book Air Mac OS X 10.7.3 Lion (11D50b). I have a problem because I can not scan, it is not driver for this application?

    I have a multifunctional Canon i-SENSYS MF4140 and Mac Book Air Mac OS X10.7.3 Lion (11D50b). I have a problem because I can not scan, it is not driver for this application?

    I see printer drivers from Canon for that printer for OS X 10.7. but not scanner drivers. If the MF4140 is not recognized by the Image Capture application and Canon technical support cannot offer any assistance, all I can think of to suggest is to try a third-party scan application such as VueScan:
    http://www.hamrick.com/vuescan/vuescan.htm
    They offer a free trial period so you can see if it works with your Canon.
    Regards.

  • I can not print from QUICKEN . I have tried selecting the HP 960c series as per your directions,

    I need help.  I can not print from QUICKEN to my HP Officejet J6480 printer.  Nothing happens.   It was working in the recent past.  NOw that I need to print out the remainder of my record for income tax prep, it won't print. I can not thinnk of a single thing that I have doen differently.  I followed the directions to have a second printer   HP 990c  to "fool" the program into using it but it still does nothing.   I have downloaded drivers etc, unplugged and replugged etc.  "QUICKEN"  is useless and says that HP is working on  it.   Can someone help me please

    Hi there morinallen,
    Try downloading and running the print and scan doctor located here to ensure there are no software conflicts:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
    It can fix a lot on its own and if not give a better idea of what is going on.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • I can not print from my windows xp pc to my 5520 printer

    i can not print from my windows xp pc to my 5520 printer. im on the network and pass all online tests but my computer wont recognize the printer. i can do the eprint or print from a phone or even send an email to the printer. all that is fine its just my computer wont seem to pick up the printer.
    ive tried everything, cd, usb,online help, uninstall/reinstall. nothing seems to work...
    only issue it might be is that my pc is also on a wifi network.

    Hi Bigchief247,
    I understand that you're having issues with printer printing from your computer.   I would try the Hp Print and Scan Doctor it fixes many common printer problems.
    Hp Print and Scan Doctor.
    Let me know how it goes.

  • After upgrading to Yosemite, I can not scan (epson) to my Mac.

    I can not scan even after I updated all updates from epson.  Latest was today with version 3.0  Still tells me I am not connected (USB).  I disconnected and reconnected and turned off and on.  Nothing seems to work.
    What am I doing wrong?
    I can print from the Mac, just can not scan to the Mac.
    Any advise would be great.
    Thank you,
    Lisa

    Have you tried Applications/Image Capture or VueScan?
    VueScan
    VueScan FAQ

  • Can not select from SAPTOOLS.DB6PMCF

    We use third-party tool to monitor our SAP systems. We receive an error
    Can not select from SAPTOOLS.DB6PMCF
    when we monitor DB2 database.
    Function DB6PMCF is registered in SAPSID schema. Can I register it also in SAPTOOLS schema? What is a correct procedure for this?

    Hi Milan,
    I think you have to issue the following command for the affected user.
    db2 "grant execute on function saptools.db6pmcf to <user>"
    regards, Javier Rocha

  • Can not cast from object to int

    Hi All,
    I have the following bunch of code
    Session session;
              session = getSessionFactory().openSession();
              Query query;
              int MaxPageId = 0;
              List list;
              try{
                   query = session.createQuery("select max(emp.id) from EmpBean emp");
                   list = query.list();
                   MaxPageId = (int) list.get(0);
                   return MaxPageId;
              catch(Exception e){
                   System.out.println(e.getMessage());
              return MaxPageId;
    The query executed successfully but when i get the max id in a integer variable by the following statement
    MaxPageId = (int) list.get(0);
    I get the following error "can not cast from object to int"
    Please suggest for the same.
    -Thanks

    Cast to an Integer, not an int, and let autoboxing turn the Integer into an int.
    int maxPageId;
    maxPageId = (Integer) list.get(0);You can't cast objects into primitives.
    Autoboxing isn't casting.
    And use Java naming conventions. Local variables start with a lower-case letter.

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