I can not send email from my iPhone or iPad its goes out from the iMac ok. I get SMTP is incorrect. any suggestions?

Having problems sending email from my iphone and ipad. Im getting a SMTP is incorrect error. Has anyone had this problem?
Spent 3 hours with internet carrier still not resolved. Everything is fine on the imac.

What is the error message provided if any?
If the email account is provided by your ISP, does your ISP have an authenticated SMTP server?
Are you unable to send email with the account using your iPhone or iPad when connected to the same wi-fi network or internet connection as your Mac with your ISP?

Similar Messages

HT1430 Hello, email settings correct, can not send emails from the ipad,

****, I HAVE ENTERED ALL MY EMAIL SETTINGS CORECTLY INTO MY IPAD FROM MY EMAIL ACCOUNT ON MY PC AND I CANNOT SEND EMAILS FROM IPAD , WHAT AM I DOING WRONG CAN YOU HELP PLEASE

it could be one of many reasons, is it giving you a reason why it is not sending emails?
I know you said everything is the same as your PC email settings, but I would double check, also the iPad will tend to default to IMAP, so if you are using POP3 for your email, you may need to change the settings on the mail server. For example Gmail default to POP3 and needs IMAP turning on.
What email account are you using? Who is it with?

TS3899 I still can not send email from my ipad but iPhone works on those accounts

I still can not send email from my .mac account or a .comcast.net from my ipad. I how 2 people so far that has brought to my attention. We have exchange accounts setup on the ipads for work. I compare the settings from iPad to iPhone from my view it appears identical. I am looking at an iPad 2 and a Mini.
I turned on and off the ipads and nothing really changed. The emails come into those accounts.
Any suggestions?
Thanks
VickiHTC

When you say you can't send...as in they never get the email? Does the email appear to send? Error message? When?
It may be more than one iPad that has a problem....

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

General users can not send emails from SAP themselves except sap_all user

Dear experts ,
General users can not send emails from T-CODE: SO00 themselves except the users
which Assigned SAP_ALL Authorization Profiles .
We hit SAPconnect trace Error : SO_OBJECT_MIME_GET Exception: 2 .
No MIME Document Received. Error Code: UNKNOWN .
How to can i solve the problem ?
Thanks a lot in advance .

Thanks for your Reply .
I had set default domain in SCOT ,and email address in su01 .
we can send email successful only SAP_ALL users .General users can not send emails from SAP themselves
Is anybody else to help me ?
Thanks a lot in advance .

Can not send email from Mac, iPhone, or iPad using mail using iCloud.

I can send email from the icloud web page but I get error messages that the icloud outgoing server is not recongized when I send email from my iphone, ipad and Mac mail. I can receive icloud email okay on all devices. I have manully setup a icloud server per instructions on icloud support page for mail's outgoing server name. It still is not recongized.

I found a work around that works. Got to Settings...Icloud....account......advanced....outgoing mail server.....
Add an "other" server.
Host Name p01-smtp.mail.me.com
Put in your me.com email address as username and your Apple ID password
SSL is on
Authentication is password
Server port 587
This worked for me.....I will use this until the bug is fixed. Don't make this server your primary. Leave it in "on" status in the other category.
Good luck

TS3899 I can not send email from my new iphone 4s. I keep getting message 'set password for msn' acct.

Why can't I send email from my new 4S? Message keeps telling me--enter password in settings..
And where do I find my 'operating system'. (ie 5.0.1 etc)

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

Can not send email from .mac account from the iPhone

I'm having problems sending email from my iPhone from my .Mac Account and says the outgoing server timed out. Any Suggestions?

This error message indicates you are not using the correct server port for .Mac's SMTP server.
Did you transfer the account settings from your Mac to the iPhone automatically via the iTunes sync process or did you manually create your .Mac account on the iPhone?
If the former, go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP Server selection, select the Server Settings button below for .Mac's SMTP server.
If 25 is available in the Server Port field, enter 587 in place of 25 and when finished, select OK to save the changed setting and then re-sync your iPhone making sure your .Mac account is selected for account settings to be transferred to the iPhone.

I can not send email from my iPad . Says SMTP is incorrect

Why can't I send email from my iPad ? It says my SMTP is incorrect but it will not let me correct it

Hey Me520,
Thanks for using Apple Support Communities.
This article provides troubleshooting steps for Mail issues.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Have a nice day,
Mario

On my iPad I have installed the update ios 7.0.4 and now I can't send emails from the mail app is it just me or a problem with the update?

On my iPad I have updated the software to iOS 7.0.4 and now I can't send any emails from the mail app. Is this me or the update?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Can not send email from corporate account when out of office

I have a 3G+wifi ipad, my sending via corp email works when I'm in the office (connected via wifi) but doesn't send when I'm on 3G and other wifi network (my home wifi). When I send from the other locations I can send from yahoo account only. I have tried to change the server port a couple of times but still no luck. Anyone has any idea how solve this problem?

I am still having some of the problems the guy who can't get corporate emails has.
You have already read my thread. Yesterday was a good day, I got every single email I received on my iPhone and main Mac computer on my iPad.
I powered the Pad down last night, turned it on this morning and only got 2 of the 4 I was sent during the night, 2 of them being from my US HO but yesterday I got emails from my US HO on my iPad early in the evening.
I have learnt that ntl world emails cannot be received with 'Push' so that cancels out that being anything to do with it.
There is only one difference in my settings so don't know if this is making any difference:-
On my iPad the smtp authentication is MD5 Challenge-Response.
On my iPhone the authentication is Password, I have tried changing it but it won't let me. Can't think that this is the problem as this is on the Outgoing Server of which I have no problems.
Another odd thing is that when I got my iPhone last year I synched the account settings through iTunes. I did this 3 weeks ago when I got my iPad. I then unselected synching the accounts in iTunes when the Pad was connected as I wanted to set them up manually. Now I cannot access this part of iTunes for the phone or pad, it's ticked but greyed out and doesn't show any of my 4 accounts.
One of the main reasons I bought a Pad is to do emails on it as I find the iPhone a little small to use all day. I am gutted that the Pad is not getting all mails and can't trust it.
Could it be that when I power down it affects the settings as that's the only thing different I did yesterday. I will keep the pad on all day and night but this should not be the problem can it? Don;t want to waste power having it on all evening.

Can not send email from this house

I cannot send an email from any computer, laptop or phone (connected via wifi) from this house. However, if I take the laptop or phone to another place I can send with no problem. Oh, I can receive just fine.
Here's the problem. I am not using Verizon's provided email. I am using one of my own, i.e. [email protected]
Any email address (59 different accounts) that is on my server will not send from here. Now, no other Verizon user has this problem. Example: My parents have an email address from my server and it works. So does my son, as well as my brother and a few clients. None of them have a problem sending an email, and they are all Verizon customers. Yet, come to my house, use my internet and you can't send.
I am using MS Exchange 2003 and I have been an Admin for 10 years and I know what I am doing. Before anyone asks, I set my exchange to listen for port 587 as well.
I have called Verizon on numerous of occasions with no help. I called many IT friends and they keep saying it's Verizon. I called the Techs where my server resides and 7 of them attempted to figure this out and they too say it's Verizon. The only way I can send an email from my house is log onto my server remotely and send it from there, or use my phone's internet and send from there.
Now, I can understand if I had a problem with every Verizon account out there, meaning if no one else using the email from my server couldn't send, but when it only happens here at my house it makes no sense.
I have tried everything. I only had my laptop plugged directly into the modem (bypass the router) nothing. Got a new modem - same thing, still can't send.
Oh, I can send emails with the Verizon email provided though. Just not mine own.
Oh, I do have my own webmail setup on my server. I can log on to it via my browser and send from there just not from Outlooks, Thunderbird or any other 3rd party email.
Any ideas or help it greatly appreciated. I've gone through this for over a month and it's driving me crazy!

For the sake of example, we are going to pretend that we are setting up your fictional account. Using "[email protected]" as the 3rd party address and "[email protected]" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.
The settings for using Verizon's servers would be:
Incoming Server: incoming.mydomain.com (or whatever your 3rd party server is) - For this server you set up everything according to your domain's settings.
Reply Address: [email protected]
Outgoing Server: outgoing.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a Secure Connection (SSL): No
Port: 25 (although 587 also works.)
These settings should work unless you have a Verizon/Yahoo account, in which case the outgoing server name is: outgoing.yahoo.verizon.net
Hope this makes a little more sense.
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Can not send email from 2013 to 2010 server?

I've got an Exchange 2010 and 2013 coexistence scenario (migration project). I'm not able to send an email from a mailbox residing on Exchange 2013 to a mailbox residing to Exchange 2010. I've tested the following with powershell send-mailmessage:
Send-MailMessage -Body "" -To User2013 -SmtpServer 2010server -From "" -Subject "" > succesfull
Send-MailMessage -Body "" -To User2013 -SmtpServer 2013server -From "" -Subject "" > succesfull
Send-MailMessage -Body "" -To User2010 -SmtpServer 2010server -From "" -Subject "" > succesfull
Send-MailMessage -Body "" -To User2010 -SmtpServer 2013server -From "" -Subject "" > NOT succesfull
I also can send an email from an user on the Exchange 2013 server to our mailgateway (smarthost). I've added no additional receive connectors
on the Exchange 2013 server. The email that's not delivered remains in the Exchange 2013 queue. Exchange 2010 is still the main email server so all messages are delevired to this server (have not moved mailboxes yet).
We've got one 2010 server and one 2013 server with all roles installed.
What am I missing here, or will this work when I make Exchange 2013 the dedicated server?
Thnx Remco

Hi,
From your description, when you send an email from Exchange 2013 to Exchange 2010, the email will remain in the Exchange 2013 queue. Please check the error message in the Queue Viewer, if it is: "451 5.7.3 Cannot achieve Exchange Server authentication."
If yes, this issue is because the Exchange server can't authenticate with the remote Exchange server. Authentication is required for Exchange servers to route internal emails between them.
For more information, here is a KB for your reference:
Some e-mail messages become stuck in an Exchange Server environment
http://support.microsoft.com/kb/979175
Hope it helps.
Best regards,
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Amy Wang
TechNet Community Support

I can not send email from my iPhone 3g using me dot com. Can someone help?

I have had my iPhone 3g for 2 weeks now I believe and in this time have received tons of e mails but when I try to reply or send a new e mail I get the message "The connection to the outgoing server "smtp.mac.com" failed."
I don't see why since my wifi is connected and does everything else, like surf the web, download updates to apps and receive e mail.
Can someone help me figure this out? I also just purchased an iPod touch which will be using wifi only so I'm scared that it too will have the same problem

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

I can not send email from my iPhone or iPad its goes out from the iMac ok. I get SMTP is incorrect. any suggestions?

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