I can not send or receive email since I installed Maverick

Although I have internet connection I cannot send or receive email suddenly since yesterday on my desk top mac? Any ideas as to what I should look for - I have not changed anything.

From the Mail menu bar, select
Window ▹ Connection Doctor
Click the Show Detail button. A drawer opens. Click Check Again and post the text that appears. Anonymize any personal information before posting.

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SInce the Time Warner Cable outage I can not send or receive any email from my phone. It keeps saying can not get mail. The connection to the server failed. What do i need to do to fix this? Please help!!

Hey karenfromasheboro,
Thanks for the question. I understand you are experiencing issues with mail on your iPhone. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage,follow these troubleshooting steps.
          - Try to use an alternate Internet connection if available:
                    1. Try a different Wi-Fi connection
                    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fiand turn off Wi-Fi.
                    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
          - Tap Settings > Mail, Contacts, Calendars.
          - Choose the affected email account, then tap Delete Account.
          - Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Thanks,
Matt M.

Can not send or receive email

Can not send or receive email

What happens when you try to send or receive? Is there any error message?
How do you connect to the Internet?
Do other Internet services - such as the Web - work correctly?
Who is your email service provider?
Has it ever worked? If so, when did it stop? Were any changes made around that time?
Best of luck.

Can not send HTML formatted email since Mavericks?

Hi..
I was using Thunderbird happily in Mountain Lion and all was well. But as soon as I upgraded to Mountain Lion I can no longer send any HTML formatted emails at all. Everything I paste into Thunderbird get instantly converted to 'plain text'. Apart from manually editing basics like font colour, italics, bold I can't do much else.
'Compose messages in HTML' is checked across all accounts, and 'Delivery Format' is set to 'Rich Text HTML'.
Yet thunderbird refuses to render any pasted HTML formatted material.
If I can not find a solution to this I will have to find an alternate mail client as rich formatting is critical for me.

I just wiped Thunderbird completely from my system (Mavericks) and reinstalled from scratch. Yet still it will not render any HTML pasted into an email copied from Safari.
I did however manage to paste HTML from Firefox and then Chrome into Thunderbird and they both rendered perfectly.
But.. things get a bit strange. I am able to copy HTML from any webpage opened in Safari and paste it into a Googlemail email also opened in Safari and it renders fine.
This is such a pain as Safari is my browser of choice and Thunderbird my email client of choice. But they just don''t want to work together in Mavericks.
:((

Using nsMail email server, works fine in ns email tool, as of yesterday TBird 31.3.0 can not send or receive email. Have verified all setting for IMAP/SMTP OK.

Will not retrieve incoming emails. When I try to send one, error message appears: "Sending of message failed.
The message could not be sent using SMTP server smtp.ullisart.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator." I have checked all IMAP/SMTP settings and they are fine. I can receive and send emails to the same address via the email server provider's email tool. Using nsMail, WIndows8, Firefox, latest version of TBird. All worked fine two days OK and have made no known changes to computer installation since.

ExchangeITPro,
Thank you for your reply.
>what SP are you at?
As noted in the first paragraph: "We have an Exchange 2010 server, running under Windows 2008R2. Both
the server and Exchange are current for Windows and Exchange updates. Exchange is on SP3 installed about a month ago with no errors reported in the event logs."
>try restarting the transport services.
Done previously as well as the entire server. No change.

HT1430 Since downloading updates for ios 6.0.1 can not send or receive mail on iPhone and iPad

Since downloading updates for ios 6.0.1 can not send or receive mail on iPhone and iPad

Is this on wifi or cellular data?
Have you tried a reset? Hold down the home/power button until you see the apple logo and then release, then wait for the phone to boot back up.
Have you gone into the email settings and making sure the password are still there?

Since upgrading to IOS8 I can't send or receive emails. Can I uninstall?

Since upgrading to IOS8 I can't send or receive emails. Can I uninstall?

That's strange.
I bet you updated your iPad without using iTunes.
Anyway
No, you cannot uninstall iOS 8 and downgrade to iOS 7, but you can try reinstall iOS 8.
I would suggest you to do it from DFU mode.
Here are some things you need to know before proceeding:
You WILL NOT lose your photos, messages, notes, reminders or anything on your device.
If you choose to backup on iTunes, you will NOT lose your Apps. Anyway, if that happens someway, (it shouldn't happen, don't worry) you can download them later for FREE.
Here's how to proceed:
-First of all, as usual, do a complete backup of your device either on iCloud or your iTunes (i personally suggest iTunes. If iTunes asks to backup Apps, agree.)
-Put your device in DFU [While the iPad is connected to iTunes, press and hold both the home and the power button. When the Apple logo appears, release the power button and keep holding the home button until you see the iTunes logo on the iPad screen.]
-Once your device is in DFU mode, iTunes will automatically detect it as an iPad in recovery mode, so it will ask you to restore your iPad.
-Click on Restore and accept iOS 8 terms and conditions to continue the installation.
-Wait for iTunes to download and install the software.
-Once your iPad restarts, you will be guided to the configuration of your iPad. When it asks you if you want to configure it as a new iPad or restore from a backup, choose the iTunes or iCloud backup depending on where your backup is.
-Wait for iTunes to restore your device.
You're done!
Now test your device and let me know if everything works well!
Cheers, @tooFrozen

My Ipad 2 verifies my email address on the ipad2 but I can not send or receive meassages. What is the fix?

My Ipad2 verifies my email address on it but I can not send or receive messages. How do I fix this?

I had this problem also. Yesterday, i called my e-mail provider. Turns out I had to change the port numbers in both the incoming and outgoing servers to numbers specific to that provider. Solved the problem.

I can't send or receive emails on iphone and ipad air

I can't send or receive emails on my iphone 5s and ipad air, I'm not very technical but have tried everything i know including resetting both products. I desperate for help as currently recovering from spinal surgery as left paralysed at mo, so both items are my lifeline outside of hospital and intense residential physio.....help!
Many thanks and kind regards. Tracey.

Hi, and thank you for replying. I have a .com address and somehow (goodness knows how I managed it an @cloud too) in the 3/4 weeks before this happened it seemed every 30mins I kept being asked for passwords, very annoying but not sure if relevant?

I can't send or receive emails on iphone or ipad

I can't send or receive emails on my iphone 5s and ipad air, I'm not very technical but have tried everything i know including resetting both products. I desperate for help as currently recovering from spinal surgery as left paralysed at mo, so both items are my lifeline outside of hospital and intense residential physio.....help!
Many thanks and kind regards. Tracey.

Hi Have you got WiFi or just a mobile signal If you can get a good mobile signal but no wifi you need a WiFi dongle Not the plug in type the stand alone one you can run upto 5 devices at once You can get one on contact or PAY& GO Ask someone to get one for you from shop go for the best Mobile signal were you need to use it If you are in the UK EE on 4G are best. Hope you get better soon. Cheers Brian

I can't send or receive emails from my Ipad. Support didn't fix it

I can't send or receive emails. I tried to turn it off and on. I also tried to open all the servers and nothing worked. Please help. This is the older Ipad and I don't want to purchase anything if I don't have to.

I don't fully understand what the System Reset does but I've found that it cures many ills. It's easy, quick and harmless:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.

My iCloud email account dropped out yesterday. I can't send or receive emails - any ideas who to get it back?

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My mac will not send or receive email's... its not internet connection... my iPhone still receives emails... so I'm not sure how to troubleshoot this problem, any ideas?

my mac will not send or receive email's... its not internet connection... my iPhone still receives emails... so I'm not sure how to troubleshoot this problem, any ideas?

What does the Mail Connection Doctor return?
The link in my first replay included :
If you still can’t send or receive email
Mail Connection Doctor may be able to tell you more about the issue.

Anyone have any solution to problems with iphone 3G not sending or receiving email after the recent upgrade?

Uprgaed yesterday & now can't send or receive emails.
My account is set up using mobile me and was working fine until I installed the recent upgrade last night.
It doesn't make any difference if I have wi-fi enabled or disabled.
I have checked the stmp and inputted all the correct info i.e. username/password. No joy.
Very, very frustrating

try deleting the account and re-adding it.

I can not send or receive email since I installed Maverick

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