I can not upgrade to quicktime 7.7.3 for windows vista. Error message says there is a problem with the program installer. Any clue as to how to get around this.

I can not download quicktime 7.7.3 for windows vista. The error message says that there is a problem with the windows installer. Any clues?

The error message says that there is a problem with the windows installer.
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

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TS3212 i saw the file download security window and did enter run, it only gets so far and then a window pops up that says there is a problem with the download and can't install. what do I do?

I did see the security download window and entered "run", but it only got so far and a window popped up saying "problem with download, can't proceed". What to do?

This happened to me, too. If I remember correctly, I had to set wither iTunes or my computer to download files one at a time instead of all at once. I don't remember how I set it to do this, though. I also remember that I had to delete the files and downloads and restart them all after I did this. Sorry I couldn't help more.

HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be..

I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

HT4972 I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrad

I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?

try rebooting your computer.

I keep getting an error message saying "There was a problem connecting to the server. URLs with the type "file:" are not supported." Can someone help me get rid of it.

I keep getting an error message saying "There was a problem connecting to the server. URLs with the type "file:" are not supported" Can someone help me locate and get rid of this error.

Open the Time Machine pane in System Preferences. If it shows that Time Machine is ON, click the padlock icon in the lower left corner, if necessary, to unlock it. Scroll to the bottom of the list of backup drives and click Add or Remove Backup Disk. Remove all the disks, then add them back. Quit System Preferences. Test.

My I phone 4 won't restored saying there is a problem with the iphone. Appointment made but 5 days away. can anyone help in the meantime

My I phone 4 won't restored saying there is a problem with the iphone. Appointment made but 5 days away. can anyone help in the meantime

You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.

Getting error and cannot download itunes. says there is a problem with the windows installer package. a program required for the install to be complete could not be run. any ideas?

getting an error downloading itunes 64bit for windows 7. says there is a problem with the windows installer package. a program required for the install to be complete could not be run. any ideas? i uninstalled it last night when it would not open.

Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

Downloaded Mt Lion. Now my facetime launches then quits with message that there is a problem with the C_L Kernel Plugin. Everything else works just fine. I can get on line etc.

I have have an early 2008 imac 8,1 It has been a good machine no problems. UNTIL we downloaded Mt Lion. We can no longer use facetime. We click on the icon it comes up, tries to connect then it disappears with the message that there was a problem with the C_L Kernel Plugin. We can go on line without difficulty, everything else seems to be working. Searching the internet shows that others have had the same problem with Mt Lion. But so far I haven't found a solution. We have wiped the drive reloaded snow leopard then downloaded Mt Lion again. We put in a NEW hard drive and reloaded snow leopard then Mt Lion. We have changed out ram using apple ram. But we still get the same result. Everything works except for Facetime. Is there some patch we have missed? Facetime DOES work on our ipads without a hitch so I doubt it's the internet connection. We've tried the imac both wirelessly as the ipads run and hardwired and get no where fast. So any help at all would be appreciated. We live in the boonies, the nearest mac repair is over 150 miles away so this is pretty nuch a do it myself affair. We know the machine is old by most standards today. But we pretty much run our machines until they can't power up. So we'd like to get this one back on its perch so to speak with its face time working.
Thank you ahead of time for any advise help given.

A log may help determine what the issue is ...
Open the Console app located in HD > Applications > Utilites
Select: System Diagnostic Reports on the left.
Copy and paste the most recent kernel panic or crash log in your Reply.

Downloaded the latest itunes and when i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor

When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor

when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor

I have the same problem

Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!

I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

Morning Gjakleinmark,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

I downloaded Lion and have attempted to 'updat' it from apps to my imac... after 3 hours of uploading it show mw an error message saying there's something wrong with my internet connection... which there is not. Anyone else experience this?

I downloaded Lion and have attempted to 'update' it from apps to my imac... after 3 hours of uploading it show me an error message saying there's something wrong with my internet connection... which there is not. Anyone else experience this?

What type of Internet connection do you have? How fast is it?

HT1926 Itunes download problem. Message says "there is a problem with this windows installer package. A program run as part of the setup did not finish as expected." Any suggestions on what else to do??

Message says "there is a problem with this windows installer package. A program run as part of the setup did not finish as expected."
Any suggestions on what else to do??

All - Thanks for the information.
I am receiving the same error, "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." Thought I found the answer in your replies above. However, I cannot find the "Apple Software Update" program either from Start -> All Programs or the Control Panel. I am running Windows XP, Service Pack 3. I would appreciate any additional guidance you have.

Suddenly my nano (6th gen) can't be detected and windows 8.1 says there is a problem with the drive, but it can't be fixed

I've had this for sometime and this laptop for about 1 year. Never saw this before, but haven't tryed to line up with ITunes for a while. I get a notice from windows that there is a problem with the drive and it asks it i want to fix it. Nothing happens if i try, so I have not persued that avenue. ITunes says a IPod is detected but the identification cannot be verified. Whats up with that?
Thanks

Hello, Wallydawg.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this error.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Cheers,
Jason H.

I can not upgrade to quicktime 7.7.3 for windows vista. Error message says there is a problem with the program installer. Any clue as to how to get around this.

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