I can receive MMS messages but cannot open the file sent...

I can receive MMS messages but cannot open the file sent. It is just blank. Please help. Thank you.

Hi there!
Are you positive that the attached file is compatible with your device? See this KB for information:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=1&docTy...
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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