I can't backup my icloud on my ipad because icloud won't let me sign in with my new email address

How can I backup my icloud files on my ipad and iphone when icloud won't allow me to login with my new email address when I try to initiate backup. My apple i.d.was successfully changed in April 2014 but some aspects of icloud don't seem to have accepted those changes.

If you need to change the iCloud ID on it, you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Similar Messages

  • I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that.

    I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that, because when I select delete account it prompts me to sign in on the old email address which doesn't exist anymore!! Please help!

    Welcome to the Apple community.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
    You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • Help, my hard drive is about to die and icloud won't let me sign in it's saying you can't sign in becauseof server error

    Help, my hard drive is about to die and icloud won't let me sign in it's saying "you can't sign in becauseof server error"

    The best approach would be to take the iPad to the school's IT person and see what is going wrong, why it will not accept your sign-in.  That person can make sure the userid and password are correct on the iPad.

  • I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).

    I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • HT5621 I am having trouble with my Apple ID and AppStore Here are the steps I have taken and the results: 1.     Changed my Apple ID with new email address. 2.     Changed my iCloud with above new email address. 3.     NOW - Apple ID appears correct in Ap

    I am having trouble with my Apple ID and AppStore
    Here are the steps I have taken and the results:
    Changed my Apple ID with new email address.
    Changed my iCloud with above new email address.
    NOW - Apple ID appears correct in AppStore Settings, iCloud and AppStore*
    If I scroll to bottom of screen in *App Store/Featured, I can see that the Apple ID is my new email.
    Upon “updating” Apple ID reflects OLD email.
    Deleted accounts, re-added accounts.
    Signed out and signed in with new UN/Email
    Issue remains the same.

    To migrate your data to a new iCloud account go to Settings>iCloud and turn off all synced data (contacts, calendars, etc.), when prompted choose to keep the data on your phone.  After everything is set to off, scroll to the bottom and tap Delete Account.  Next, create the new iCloud account on your phone and turn on syncing for contacts, calendars, etc again.  If prompted, choose Merge.  This will upload your data to the new iCloud account.

  • I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my passwor

    I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.

    I had this same issue and got it resolved very simply when I contacted Apple SUpport
    Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
    > Go to Manage apple id and primary email address
    > Change it to the old apple id that your device is asking for
    > Save changes
    > Go to Settings > iCloud and sign out of the infomation
    > Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    > Change it back to the correct apple id
    > Go to the email address adn reverify the apple id
    > Sign back into iCloud on your device
    > Smile
    Article to back up my statement http://support.apple.com/kb/TS5223

  • Today I deleted a gmail account using my computer.  I also added a new work gmail  address.  Now I want to sync my phone and tablet with the new email address.  I've looked all over and can't find  out how to do it.

    Today I deleted a gmail account using my computer.  I also added a new work gmail  address.  Now I want to sync my phone and tablet with the new email address.  I've looked all over and can't find  out how to do it.
    Peg

        Hi there T&P63385!
    Look no further! I have the answer for you! You can add a new email account to your android device by following these steps: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31401
    Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
    The reason I recommend doing this is all of your purchased application information is also tied to your gmail.
    Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
    Let me know if you have any other questions!
    Thanks,
    MelissaM_VZW
    Follow us on Twitter @vzwsupport

  • Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff

    Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff

    It is not possible to do that.
    Allan

  • The Facebook app won't let me sign on with my account. I can sign on to another account just fine. Will not let me sign on through Safari or Google either. When I put in email and password it goes right back to the log in page. Help?

    On my iPhone 4, the Facebook app won't let me sign on with my account. I can sign on to another account just fine. The first time I sign on with the FB app it goes to the news feed page, says loading, and then flipps between loading and connection error.  If I close out of that and try to sign in again it locks up on the logging in page.  From Safari or google it goes to the log in page, after entering my email and password it goes right back to the log in page.  I have tried resetting my phone, deleting and re-installing the app and everything else I can think of.  Since I can log onto another account on my phone it can't be the app, any ideas would be greatly appreciated! Thanks

    Sounds like a hard reset is in order...

  • I erased my iPhone so I can put all of my info on and now it won't let me log in it says my email is the wrong email

    I erased my iPhone so I can put all of my info on and now it won't let me log in it says my email is the wrong email

    iCloud: Activation Lock
    Only the owner can re-activate the device. You might see one or two letter and see if that is your email. If it is not, your device is locked to the previous owner. Only him/her can re-activate the phone.

  • When I try to turn on 'Notes' in icloud preferences it asks me to set up a new email address.

    I'm can't turn Notes on. When I go to i cloud preferences. and click on 'Notes'  it asks for me to create a new email address but I  am already signed in to icloud and us

    Welcome to the Apple Community.
    Have you verified your account.

  • HT201269 i can't get any apps with my new email address as i can't edit the old one on my new iphone5s

    I can't accsess my apps on my new iphone because it keeps coming up with my old email address and i cant edit it???

    Hey arnwrkr,
    Thanks for the question. It sounds like you wish to change the email address associated with your Apple ID, however the address you wish to use is already in use as your rescue email address. To accomplish your goal, we’ll need to first remove your rescue email address:
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620
    Next, you can change your Apple ID to new this email address:
    Change your Apple ID
    http://support.apple.com/kb/HT5621
    And finally, be sure to update the features and services that you use with your Apple ID:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Thanks,
    Matt M.

  • HT204053 I changed my AppleID email address because my old address expired, and I can access it on iTunes, but whenever I try to log into iCloud from my MacBook it won't let me sign in under the new AppleID - the old ID keeps showing up. How do I change t

    I changed my AppleID / email address after my old email expired, and now whenever I go to sign into iCloud on my computer it still shows my OLD AppleID in the log-in and it won't let me change it. So I can't sign into iCloud! I can still sign into iTunes though from my iPhone and laptop, but iCloud isn't working anymore, where do I go to update my AppleID in the log-in for iCloud???

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • A few months ago when I switched over to icloud from mobile me I set up my icloud with a new email address and now I can't get my calendars to sync with my iphone.  I can't cancel either account-the icloud or mobile me.

    Please help!  I have two separate email addresses -my old mobile me and the new icloud and now nothing is syncing with my iphone.  I'm not sure how to get everything back to syncing the way it was before I changed everything over to icloud. 

    If you really did migrate from MobileMe to iCloud, you would have the same address as before.
    It sounds as though you didn't actually migrate from MobileMe to iCloud, you just started up a brand new iCloud account.
    You won't be able to access MobileMe now. If you failed to move everything over to iCloud properly, then all the data and the account has been deleted as Apple said it would at the end of July.
    To get everything to sync, you need to make sure all your devices and computers are logged into the same iCloud account. Possibly what has happened is some are still using the old (now deleted) MobileMe account and some are using the new iCloud account.

  • I changed email address and had to delete my account and create a new one with the new email address. When I did this i lost all of the information in my calendar. How can I recover this vital information?

    My email address changed and I had to delete my account and create a new one with the new address. After I did this all of the data in my iPhone calendar is gone. How can I recover this vital data?

    It is my understanding that if you delete the account per the instructions below, you will be able recreate, but you will NOT have access to the prior BBM contacts.
    Read this for full information and suggestions to regain access to your BBID >> http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
    Your choices are:
    --Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
    --Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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