I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!

I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • Can I cancel my Creative Cloud membership and still use Photoshop on my computer?

    I have the month-to-month Creative Cloud membership and am curious if I would be able to cancel my Creative Cloud membership and still have access to everything still involved with my Photoshop downloaded onto my computer?

    If you have licensed versions of software that you purchased separately from your Cloud subscription you can still use them.  There is a chance that the Cloud will have taken over for them in which case you may have to uninstall, clean things up, reinstall.

  • How to activate creative cloud... my serial number don't work

    My question is in the title... help !

    You sign in with your Creative Cloud Adobe ID.  You should not be prompted to enter a serial number if you subscription is valid.  Which program are you trying to open?  How did you install it?  Which operating system are you using?

  • How to cancel free Creative Cloud membership?

    I have a free Creative Could membership which I in no way want. How do I cancel it?

    That link gives the options below. NONE is for cancelling a FREE membership, however.
    Switch from an individual membership to a teams membership
       If you have an individual Creative Cloud membership, you can cancel it at no penalty and re-enroll as part of your company’s team membership.
       Your IT administrator sends you an invitation to join the team. If you haven't yet received the invitation, request the administrator to resend the invitation. 
       While accepting invitation, sign in with the Adobe ID that is associated with your individual Creative Cloud membership (complete or single app).You see an option to cancel the individual plan and join the team or keep the individual plan and join the team.
       Select the Join team and cancel individual plan Creative Cloud membership option, and then click Accept Invite. 
       You become a team member once you accept the invitation. Now follow these steps to reset the licensing accordingly on your computer:
    Launch any Creative Cloud application (for example, Photoshop).
    On the Help menu, choose Sign Out.
    Close the application and restart it.
    Sign in with your Adobe ID.
    Cancel an annual membership (individual or team)
       If you cancel within the first month, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation.To cancel your membership at any time, contact us - go to the contact us page and then click the "Still need help? Contact us." button.
       You may be asked to sign in. Sign in with your Adobe ID and password.    To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)
    Cancel a month-to-month membership
       Sign in to www.adobe.com. The Sign in link is on the top menu of most pages.  
       In the navigation pane or pop-up menu, click Manage Account.Note: You may be prompted to enter your password to verify your identity.
       Under Plans & Products, click Manage Plan.
       Click Cancel plan.
       In the Cancel Plan confirmation pop-up, choose an appropriate option and then click Cancel Plan.
    Cancel a Creative Cloud for enterprise membership
    Return a prepaid membership purchased from a reseller

  • Can i use my creative cloud membership on laptop and desktop? Or is one membership needed for each device?

    Can i use my creative cloud membership on laptop and desktop? Or is one membership needed for each device?

    Yes you can!

  • Living in Dubai where many apps are blocked. How can I get around ? Tried to create a new Id but my billing address in Dubai will not match the criteria for an account in the US. Help please to get around the censorship...thnaks

    Living in Dubai where many apps are blocked. How can I get around ? Tried to create a new Id but my billing address in Dubai will not match the criteria for an account in the US. Help please to get around the censorship...thanks

    The censorship in regards to certain apps not being available in your country is by your country, not by Apple.
    Due to various laws and licensing in each country, in order to have an iTunes store account in a particular country you must have a credit card with a billing address in that country. If this were up to Apple, there would be no such requirement and there would be only one iTunes store for the entire world, but various laws, regulations, and licensing issues in each country, this is required by Apple.

  • Can I access a user guide for 5.1.1 while using my iPad?? I will not have the internet for 10 days so would like to download something.

    Can I access a user guide for 5.1.1 while using my iPad?? I will not have the internet for 10 days so would like to download something before I leave!

    Download the fee iBooks app from the app store if you don't already have it.  Then download the .pdf here: iPad User Guide (For iOS 5.1 Software).  Next, import it to your iTunes library (iTunes>File>Add to Library).  Then sync it to your iPad by selecting it on the Books tab of your iTunes sync settings and syncing your iPad.  It will availble in iBooks in the PDFs section (tap Collections on the top left, then tap PDF's).

  • Can I cancel my creative cloud plan but keep typekit?

    Is it possible to cancel my creative cloud plan but maintain my current typekit account?
    I've had my Typekit plan since before Adobe purchased them, once I signed up for Creative Cloud the plans were combined.
    I now no longer need my CC account but I still need to maintain my Typekit account in order to continue to support existing websites.
    I can't find any info on this as a procedure or any obvious was of achieving this through the CC interface.
    Any help much appreciated.

    Hey N1cco_L,
    We're happy to hear that you want to keep using Typekit! It is possible to change your account to a standalone Typekit Portfolio plan, but takes some assistance from our engineering team right now. 
    I think I have just replied to a support email from you, but if not: please send the Adobe ID that you use for Typekit to [email protected] so that we can get this taken care of for you.
    Best,
    -- liz

  • Can I use my creative cloud membership on a second computer?

    Can anyone tell me if I am permitted to use my adobe creative cloud membership on a second computer and if so, how do I download the apps?

    Creative Cloud Help | Creative Cloud / Common Questions
    Can I use the software I download from Creative Cloud on more than one machine?
    Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.
    if so, how do I download the apps?
    Same way as you did the first time.
    Sign in to creative.adobe.com, download the Cloud desktop app then download the software.

  • I canceled my Creative Cloud membership and now I cannot access my purchased software.

    I bought Photoshop CS 6 then subscribed to Creative Cloud for the introductory price for one year. I canceled my Creative Cloud subscription and every time I try to use my CS6 software, I get an error message about updating my payment information so I can continue to use my software.
    I need some advice on how to fix this problem. Thanks!

    If you have licensed versions of software that you purchased separately from your Cloud subscription you can still use them.  There is a chance that the Cloud will have taken over for them in which case you may have to uninstall, clean things up, reinstall.

  • I wish to cancel my creative cloud membership

    Dear Folks,
    Please cancel my Creative Cloud Free Membership.
    I'm not at all interested in this product/service.
    Thank you.
    Al Kuebler
    [email protected]

    Rajshree
    Hi there, same as OP. I cannot cancel my plan. This should be fixed.
    Meanwhile replace the "FAQ/Help" as it is misleading, and help me cancel my single app month to month subscription.
    Thank you.
    Ryan.

  • Cancellation of CREATIVE CLOUD MEMBERSHIP

    Hi there!
    I signed up for Creative Cloud membership by mistake two days ago and urgently need it to be cancelled, your website will not allow me to contact you directly?

    Hello nicole,
    please use https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html >>> see headlines by clicking the most appropriate proposition and in consideration of https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html and please read http://www.adobe.com/misc/subscription_terms.html ( for example "Cancellation >>> We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support."
    If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Hans-Günter

  • I want to cancel my creative cloud membership. I cannot find a way to do it. Can I please get some support here?

    Please help. The website is designed so that I'm running in circles. Please cancel my membership.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • I want to cancel my Creative Cloud membership

    ...and find it incredibly difficult to make any progress on what should be a really essential task.
    Really Adobe? This is the best you do, an endless loop of Web pages and VM mail trees?
    I haven't used Creative Cloud.
    I signed up for a test account, just to see what it was about, it was not for me.
    And now, I don't want to use it, but somehow am getting charged $49/month for something I have never used.
    Can I please quit Creative Cloud, and how does one do that, in an easy way?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How can I cancel my creative cloud subscription?

    I would like to cancel within the first month to get a full refund because this product is not for me. How do I go about this?

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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