I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.

Similar Messages

HT1911 I can't change my apple ID password because I'm not getting the email to do so and I don't know the security questions

If anyone could help in any way please do :)

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.

HT204053 When I try to update apps from ap store the displayed I'd password is the wrong one I've tried all sorts to change it to the real one to no avail any suggestions it just keeps asking for the wrong one

When I try to update apps the iTunes id comes up wrong, I've tried to change it to the real one to no avail
Suggestions please

The only way to get those apps registered to new apple id - to delete them and redownload again. If they are paid you have to pay again.

TS3297 i forgot my security questions answers, have a new apple computer and it is asking for the answers

how do i reset my security questions

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I want to take my apple tv from my home in Canada and us it at the Cabin in the States, but can't seem to get it to set up in the states? It just keeps asking for time and date over and over.

We just bought apple tv for our home in Canada, we also want to use it at our Cabin in Montana. We have internet and can get netflix etc on the Macbook, but don't seem to be able to hook up the Apple TV, it just keeps asking for the Time and Date over and over. Anyone know what we are doing wrong?

Hi There,
Find this here:
https://discussions.apple.com/message/20125520#20125520
Problem lies with IOS 6.0
Restore back to IOS 5.1.1 and set the Location to US you will be ok.

HT201240 How can I change my Apple ID password security questions and answers without providing a rescue email address?

How can I change my Apple ID password security questions and answers without providing a rescue email address?

Click here for information. If you can't reset them through the method described in that article, contact the iTunes Store staff via the link in the 'Additional Information' section.
(105909)

HT201303 How can I change my apple ID password?

How can I change my apple ID password?

Hello,
You can visit http://iforgot.apple.com. Apple's Support article http://support.apple.com/kb/HE36 has more information.
<3, SJ

HT1911 I had to change my Apple ID password because I forgot what it was. Now, my account doesn't have the itunes money in it that was there on my last visit. How do I find my funds?

I had to change my Apple ID password because I forgot what it was. Now, my account doesn't have the itunes money in it that was there on my last visit. How do I find my funds?

ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..

What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..???

Try and force iPad into Recovery Mode:
1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
2. Connect USB cable to computer, leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I requ

I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I request it? Thanks!

If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

I recently changed my iTunes identity (email address) and password using my iMac, but my iPhone and iPad still ask for the old one. How do I switch them over?

I recently changed my iTunes identity (email address) and password using my iMac on System 10.10.2, but my iPhone and iPad still ask for the old one. How do I switch them over?

Refer to Apple ID: What to do after you change your Apple ID - Apple Support

HT4623 MY i phone 5 wont let me download apps etc it just keeps asking for my apple id password?

Juat got my i phone 5 today and have opened an apple accout but it wont let me download apps etc just keeps asking for a password over and over again???

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

HT4623 An Apple pop up keeps coming up anytime I try and use my phone and it has an old Apple ID and it is asking for the password. How do I get it to stop?

An Apple pop up keeps coming up anytime I try and use my phone and it has an old Apple ID and it is asking for the password. How do I get it to stop?

That means there is content on your phone...music and or apps...originally obtained using his Apple ID. Such content is forever tied to the account used to originally obtain it and cannot be transferred to another Apple ID. Your only choice is to identify and delete this content.

I tried to buy an app and itunes keeps asking for a security code. What is a security code? I do not have one. I have a password.

I tried to buy an app and itunes keeps asking for a security code. What is a security code? I only have a password! And ID

Are you using a credit card?
http://store.apple.com/au/help/payments#creditus
Security codes
The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

Similar Messages

Maybe you are looking for