I can't convert my PDF to word or excel

How do I convert my PDF files to word or excel files? I paid the subscription fee of 23.99 & still cannot convert the files!I paid my money for nothing & I would like a refund! How do I go about getting a refund? Thank you

Hi export 1111111,
Please let me know the exact workflow you are following.
Are you trying to convert from within Reader or from Browser?
If from Reader then make sure you are signed in within Reader.
Also try updating Reader to the latest v11.0.09 and check.
Browser
Please let me know which Browser you are using and its version?
Does it occur with all files?
Have you checked with a different browser if possible?
Regards,
Florence

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Hello,
Can you convert a pdf to word in Arabic?
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Hi sahar mandour,
Your subscription is not confirmed at our end.
I will cancel it once it gets confirmed
For your request of Arabic supported Export PDF you need to fill this form.
Kindly refer this link: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&loc=en
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