I can't download attached files on Mail iOS 7

Since I upgraded my iPhone 4s and iPad 2 to the last released version of iOS 7 I'm unable to open attached files to my Mail messages. It says Tap to Download but nothing happens? I've tried restarting the iPhone and the iPad, and I've already activate in the Mail control panel the switch that allows to download images.
Any suggestions?
Best
Alberto

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

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