I can't find my serial numbers and I never registered it on the website! I need to re-install on a new computer! What do I do?

I bought a new computer and cant find my codes for my CS6. I got it through financial aid through school and I never registered the product on the adobe website. I need it installed on my new computer ASAP! Im failing school because of this issue!

You're blaming others for your messy bookkeeping? That's gross! Contact edu support by mail or web chat and have your credentials handy, but otherwise there is nothing anyone can do.
Mylenium

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I can't find my serial number and I'm downloading photoshop elements on a new computer.

I can't find my serial number and I'm downloading photoshop elements on a new computer.

Please see : Find your serial number quickly
Thanks,
Anwesha

I can't find my serial number and once I do I would like to move my Pro to another computer. Need help with both.

I can't find my serial number and once I do I would like to move my Pro to another computer. Need help with both.

Hi Rick ,
Here is the link that will help you find the serial number for your product quickly .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
You would have to deactivate that software from your older machine first.
Refer to the following link to deactivate your product .
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
After it is deactivated from the older machine you can use it on your new machine just by entering the serial number of the product .
Let us know if you need further assistance.
Regards
Sukrit Dhingra

Can i delete all my cookies and still be able to access the websites some of the cookies came from

can i delete all my cookies and still be able to access the websites some of the cookies came from?

macbookproproblems wrote:
can i delete all my cookies and still be able to access the websites some of the cookies came from?
If you Reset Safari, it's supposed too.
http://support.apple.com/kb/PH11914
http://www.html-kit.com/tools/cookietester/

How can i find my serial numbers for my products since i have bought the NGO version of Adobe creative suit 6 master collection?

i get a box of products but i cant find any serial numbers at the back of CDs or the box, so what should i do?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you continue to have a problem, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues. Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

I can't find my serial number, and I needed to move Adobe acrobat XI to my laptop for business trip.

help

if your acrobat is on a win computer use, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.… to retrieve your serial number.
if you purchased or registered with adobe, check your account, Adobe ID
p.s. you are allowed up to two concurrent installations/activations with a single user license so you probably don't need to remove acrobat from your other computer.

HT1420 my i tunes account is authorized on 5 computers. however all but 4 of them have crashed and i was unable to remove the authorization from them. now i have purchased a new computer and can not authorize it. is there anything i can do to fix this?

My i tunes account is authorized on 5 computers. However all but 1 of them has crashed or broken and I now longer have them. Due to them breaking i was not able to remove itunes from them. I have now purchased a new computer and due to the 5 limit I am unable to authorize my new one. Is there anything that I can do about this with out loosing all my purchased music? I use music for my business and it is extreamely important that I don't loose it. please HELP!!!

Use the Deauthorize All function documented in that article; while it won't delete your music, you should have a backup of it anyway.
(76771)

HT4061 how can i find my serial number and its totally low bat

pls help me ..im going to buy again a charger and if does not work..how can i refer my i pad mini and im live in borrow alaska.. no service here..

The serial number is printed on the back of your device. Down towards the bottom with the other printing.

Serial number won't work on the lightroom i am trying to install on my new computer - moving over from an old comp. Thoughts?

Hello
I have got a new mac and have downloaded lightroom - entered my serial number (lightroom on old mac) - and it's not being accepted. Thoughts?

Brami wrote:
I am beginning to think that this is the issue - i have downloaded the CC version - why are they not the same serial number. ALSO Adobe is really hard to navigate - i can't even find the stand alone version to download.
The CC version doesn't use a serial number. Is activated with your Adobe ID and password. And it's all tied to your account being paid current. Other than that, the programs are the same. You have been provided the link to the standalone installation in the comment above this one.

If i sell my computer and want to install cc on new computer what happens to the original download.

when you buy creative cloud for your current computer. you then upgrade that computer how do you deactivate or transfer the programs from the old computer to your new one. how do you delete or void the creative cloud on the old computer. thank you,

how do you delete or void the creative cloud on the old computer. thank you,
Open any Cloud app (e.g. Photoshop) on that old computer and click Help > Sign Out.
That will deactivate all Cloud apps on that computer.
The software can remain installed but it will not be usable until someone opens an app on that computer and signs back in with a valid and financially current Adobe ID.

My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com.

How can I find my serial number for Adobe Acrobat 11. I got a new iMac and I don't want to use the new version at £18.00 per month. I don't need it. Thank you

I used to use CS5 and I want to use the Acrobat version on my new iMac.
How can I find my serial number for Adobe Acrobat 11. I don't want to use the new version at £18.00 per month. I don't need it. Thank you

Hi Anthony Aduhene
Please refer : Find your serial number quickly

I had to erase everything on my hard drive and need to re download Photoshop but can't find my serial number

I had to erase my hard drive and so deleted photoshop 6 and need to download it again but i don't want to pay again..
plus i cant find my serial number, and cant get any help from Adobe directly.. please help

You can refer following link to recover SN from your Adobe account:
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards,
Ashutosh

I just signed up to the Adobe subscription and I can't find my serial number to activate it. What should i do?

I just signed up to the Adobe subscription and I can't find my serial number to activate it. What should i do? I had the trial version of potoshop, and signed up to the £8.38 a month subscription and Im sruggling to work out how to download it properly. Im on a mac, by the way. Any help wold be gratefully received.

Hello,
first of all you could have a look there: https://www.adobe.com/account.html >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number.
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >>> I lost my serial number >> see comment
The last time Adobe suggests so too this https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing- activation
Good luck!
Hans-Günter

I bought Photoshop Elements 10 and would like to transfer it to a new computer. However, I can't find my Serial Number.

I bought Photoshop Elements 10 and have it installed in an old computer. I would like to transfer it to a new computer. However, I can't find my Serial Number.

If you downloaded it from Adobe or registered it with Adobe, you should be able to go to your account and get the serial number.

I can't find my serial numbers and I never registered it on the website! I need to re-install on a new computer! What do I do?

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