I can't get my airport time capsule to connect to the internet

I can't get my new airport time capsule to connect to the internet. It works fine with my linksys router

We cannot help with that amount of info..
What internet type and modem do you have? Exact modem make and model may help.
Is the linksys router also the modem? You do know there is no modem in the TC?
How is the Linksys authenticating if it is plugged into the modem??
If cable did you shut down the cable modem for at least 20min to change the router.. this is always required with cable system.. often the time is longer.. one hour or overnight even.

Similar Messages

  • AirPort Time Capsule not connecting to hardwired Internet

    I'm trying to help my sister set up her brand new AirPort Time Capsule, and running into the issue of the machine not being able to establish a connection to the Internet. When connected via Ethernet to the wall outlet, her MacBook Pro connects just fine. The Ethernet cable functions properly, and there is a live Internet connection. 
    I have power cycled the laptop and the AirPort several times, to no avail. The biggest issue I can see is that my sister's Internet is "hardwired" throughout her apartment building, so there is no modem in her apartment. She just plugs into the wall and theoretically is good to go. She had no issues with her old Netgear router.
    Is there anything we can do to solve this problem without trying to convince the management company to reset the modem for her (I assume there is one, or several, somewhere in the building)?
    Thanks!

    That would most likely be the IP from the AE..
    She would need to use the iOS version of the airport utility or the Mac version to actually see the WAN IP.
    But you can fairly easily move the IP of the AE so it should function in a manner that is identical to the Netgear..
    Go to the DHCP setup page and simply change the first pair of digits from 10.0 to 192.168 and see how it works.
    I will get pictures for you from v6 utility.. shortly.
    But it is important to check first what the WAN ip is.
    The main Internet tab will show the WAN IP
    In my case it is a private IP because I have the TC in bridge..

  • MY AIRPORT TIME CAPSULTE WONT CONNECT TO THE INTERNET

    i bought a new airport time capsule.  connected it to my modem/router via ethernet cable.  plugged it in, and cant get it setup from there.  the airport utility is saying it's not connected.  help would greatly be appreciated!

    Are you using the WAN port on the TC to the LAN port on the router? Do the connectivity LED come on?? That must happen to have connectivity.
    The TC must be setup by wireless.. so in the computer make sure you are close enough to the TC to pick up wireless signal.
    Factory reset the TC and start over if it is failing.
    Make sure the wireless is set with IPv6 to link-local, as this is now essential for the setup.
    It should then appear as a new device under wifi and in the airport utility.

  • Time Capsule wont connect to the internet

    I have a 17" macBook Pro 2.33 GHz
    I have a 1t Time capsule
    I have a netgear router
    My internet connection works via ethernet. from comcast box to macbook pro
    My internet connection works from comcast box to time capsule to MacBook pro via ethernet
    I have called comcast and had them reset the box many times
    I have left everything unplugged overnight
    I have started the time capsule first and the comcast box first
    I have reset all devices
    I have all the latest software
    on the time capsule after starting up it flashes green goes solid then flashes again
    My comcast box is an Arris ( I know about the standby mode)
    The only time I was able to get it to work was to go from my comcast box to a router then to the time capsule. It doesnt work anymore.
    I have tried plugging it into the connection port, and ethernet port.
    I have tried all the router ports.
    I have run assistant, diagnostics, renewed my dchp(sp) lease
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    Ok, well, if the Time Capsule was working with the Netgear router then it was running in bridged mode, which you need to change when you take out the Netgear router. Do this:
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    2. Plug an ethernet cable from a LAN port on your Time Capsule to your computer.
    3. Run AirPort Utility, select your Time Capsule, and go to Manual Setup. Click on the Internet tab, and at the bottom change the Connection Sharing from Off (Bridge Mode) to Share a Public IP Address.
    After doing this you will want to reset your Comcast box as well so that your Time Capsule can acquire the correct IP address.

  • Help! Time Capsule not connected to the Internet

    Hi everyone!
    I have this problem, and hope someone can help me.
    In my house I have this network
    Modem/Router Netgear DGN2200 connected via ethernet to Airport Express.
    Airport Express is set to create a wireless network, bridge mode.
    In the house I also have a Time Capsule set to extend the wireless network, bridge mode.
    Time Capsule is connected via ethernet to my TV decoder to have extra services through the Internet.
    Ok. All worked fine until a couple of days ago.
    Then, I didn't change anything but Time Capsule (and so the TV decoder) seems to have no acces to the Internet anymore.
    But Time Capsule is still available on the local network, so I can access to it, make backups and so on.
    What should I do?!
    Thanks for your help and sorry for my bad English.
    Matteo

    Did you try a simple reboot of the network devices.. turn off all the network stuff..
    Restart in correct order..
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    2. Express.. wait 2min.
    3. TC.. wait 2min.
    Then try the TV.. if it doesn't work reset both the express and TC to factory.. and redo the setup.. you had them setup correctly but please use SMB names.. since the TV will not talk apple.. SMB names are short.. 2-20 characters.. no spaces and pure alphanumeric.
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    Name for wireless. Aex24ghz
    Use a different name for 5ghz if your Express is a dual band latest model. Aex5ghz
    Use fixed channel so that it is locked.. eg. 2.4ghz on channel 11 5ghz on channel 40.
    The TC will follow the wireless exactly.
    See how you go.

  • I already have a DSL gateway that is a wireless capable and is used as a router to set up my network. Do I have to use time capsule to connect to the internet, or can I use it to join my current network and use it as a backup disk?

    Can I use time capsule without setting up internet connection?

    Yes, you can connect to your current router using Ethernet (highly recommended) or wirelsss only.
    I

  • My time capsule loses connection to the internet after a short amount of time. It works for 1-2 minutes then stops, any suggestions?

    I just replaced a generation 1 time capsule with the brand new 3TB TC version.   I connected it and did all of the restarts and even called apple and spent over and hour and we simply couldnt figure it out.   Right when the devices (modem and router) are done re-booting I receive green lights in airport utility on both the base stattion TC and the internet. The internet is screaming fast and I am able to go to new websites.  Then after just a couple minutes (1-2) the internet light switches from green to amber and I drop my connection.   I feel like I have tried everything but it keeps losing the connection.   Any suggestions?

    Exactly what modem are you using?
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  • HT201250 What if Time Machine can't find my airport time capsule?

    I can't find my airport time capsule on my computer... I need help in order to reach documents saved on my airport time capsule used as an external hard drive... Please help!

    Is it listed in the sidebar of a Finder window, under SHARED?

  • How do I set up my AirPort Time Capsule to connect wirelessly to my VisionNet modem?

        I'm trying to get my AirPort Time Capsule to work with my landline phone DSL company. They supply all customers with a VisionNet modem/router. My problem is getting the Capsule to work wirelessly with the VisionNet modem. I want to put the Capsule on the other end of the house so I have internet connectivity all around my house. I have no idea how to do this. Is there anyone out there who is tech savvy enough to help me? Your help and response will be truly appreciated.

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    WDS is not cross platform.. you always need to stick to the same brands.. or use universal wireless repeaters. But these are not recommended as they are generally unreliable and have other impacts on the network.
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    I have an iMAC that runs both OS X and Windows. My router is an airport (Time Capsule)
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    The airport (Time Capsule) shows up in the wireless setting with a strong signal, but when I try to connect to it; I get "Wireless router is out of range". The airport sits next to the computer.
    Any suggestions.
    Mac

    What type of radio mode and encryption are you using?
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    iFelix

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  • I changed cable providers and now my Airport Express won't connect to the Internet.  How do I fix this?

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    Have you performed a Factory Default Reset on the AirPort Express?
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