I can't get my itunes to update it keeps giving me a run time error but every time it tells me to uninstall and reinstall I keep getting the same error.
I keep trying to update itunes but it gives me a run time error and tells me to uninstall and then reinstall. It is driving me crazy. Any suggestions?
Hi, I had this problem too and Barton (bless you) has said
1. go to C:\ programe files(x86) itunes & c:programesfiles/itunes. look for all .dll iles
2. QT movie.DLL ( I didn't have this file) and all .dll files. and move to the desk top.
I did any file that had a .dll after it.
3. reboot your computer.
4. Uninstall Itunes and anything that is related with Apple. eg Quicktime,Bonjour. what ever says Apple is the publisher.
5. Reboot computer
6. go to Itunes and down load again.
This fixed my computer and it took me 3 days until a remote assistant guys that I used for another problem told me to go on community Itunes.
I tried a few of the suggestions but had trouble following but this is pretty simple even for me.
Good luck
Similar Messages
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On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
I have find the codec installed on my PC do you see an undesirable one I have highlighted the one that seems strange should I uninstall how can I do this safely
Daniel
Codecs audio
Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
0055
ACM
Convertisseur PCM Microsoft
0001
DMO
WMAudio Decoder DMO
0160, 0161, 0162, 0163
WMADMOD.DLL
6.1.7601.17514
DMO
WMAPro over S/PDIF DMO
0162
WMADMOD.DLL
6.1.7601.17514
DMO
WMSpeech Decoder DMO
000A, 000B
WMSPDMOD.DLL
6.1.7601.17514
DMO
MP3 Decoder DMO
0055
mp3dmod.dll
6.1.7600.16385
Codecs vidéo
Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
6.1.7601.17514
ICM
Microsoft YUV
UYVY
msyuv.dll
6.1.7601.17514
ICM
Codec Intel IYUV
IYUV
iyuv_32.dll
6.1.7601.17514
ICM
Toshiba YUV Codec
Y411
tsbyuv.dll
6.1.7601.17514
ICM
Codec Cinepak de Radius
cvid
iccvid.dll
1.10.0.13
DMO
Mpeg4s Decoder DMO
mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50
mp4sdecd.dll
6.1.7600.16385
DMO
WMV Screen decoder DMO
MSS1, MSS2
wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
6.1.7601.18221
DMO
Mpeg43 Decoder DMO
mp43, MP43
mp43decd.dll
6.1.7600.16385
DMO
Mpeg4 Decoder DMO
MPG4, mpg4, mp42, MP42
mpg4decd.dll
6.1.7600.16385
De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796> -
I installed premiere elements but i cannot open it. i get a message saying that the program is initializing but it wont open. it is a new program. i uninstalled and reinstalled it twice with the same result.
if you see an error message, post a screenshot (if it's in english) or a quote of it (if it's not).
otherwise, reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. -
I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you
Make sure you are dealing with the correct product for the serial number. If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
Unrelated to that, in case it helps, here is a link to another site. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html -
For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help
If they were deleted from your camera roll that should have resulted in a corresponding decrease in the estimated size of your next backup.
If it's still saying that you don't have enough storage to back up, read through this article: http://support.apple.com/kb/ht4847. It provides some suggestions for reducing your iCloud storage, such as deleting unneeded email.
The other area to look at is your text messages. These are included in the backup. If you have lots of photos and videos attached to your messages, that can significantly increase the size of your backup. If that's the case, deleting these may make a big difference. -
Updated ipod last night and now when turned on tells me to coonect to itunes (picture of usb cable with arrow to itunes). I can't connect to itunes on computer because apple application support can't be found. Tells me to uninstall then reinstall itunes. Will I lose all my music or is it still on my ipod?
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters.)
-
Can anyone help me? I don't know what happened to my itunes. I opened it up, purchases a lot of songs, plugged in my ipod ... nothing. This was about 2 weeks ago. Sense then I've followed the sets provided; uninstalled everything apple related, "tried" reinstalling itunes, now I have "No Entry Point found. please uninstall itunes and reinstall." This message comes up AFTER it says intunes was successfully installed.
To add on, I checked out other advise and just did as suggested; uninstalling mobile support, etc. then reinstalling itunes (again). Still says Congratualtions! Itunes was successfully installed but when I try to open it, "No Application Support found. Please uninstall and reinstall itunes."
-
I am a new Mac user and I bought a refrubished Mac that has Mac OS X VERSION 10.6.8. I have been wanting to upgrade to Mavericks, but every time I go to do that a message comes up saying OS X Mavericks cannot be installed on this computer. Is there anyway I can instal it? Better yet how can I look up how much GB of memory I have and the available storage?
1. No, but you might be able to upgrade to Lion. Choose About this Mac from the Apple menu, check that the computer has at least a Core 2 Duo(not Core Duo) CPU, and if so, click here.
2. Check the RAM from the About this Mac window, choose Computer from the Finder's Go menu, control-click the internal drive, and choose Get Info. If the computer has a 32-bit EFI, it can't be upgraded to Mountain Lion or above regardless of the RAM and free drive space.
(111990) -
I have problem in updating and restoring my iphone 3G ....i try upload to update my iphone,,it shows an unknown error 1015....then i restore my iphone,,when the restoration is at completing,it shows the same error...plz help me in solving my issue...!
Make sure you are updating to the latest available firmware, which would be iOS 4.1.2. Attempting to restore only 4.1. can cause that error.
-
Says it all
This article goes over a complete uninstall/reinstall.
Please make sure you restart the pc and remove all related components and files. Do you get the same error? -
I am not able to load I Tunes.....I attempted to uograde and now am unable to start Itunes....I uninstalled it and reinstalled no luck. HELP?
Follow the below procedure if you are using a Windows based PC. I did not develop it, another forum user did, but I did insert 1 additional step in case you use a 3rd party software package to give your apple devices "Airprint" capability for your non Air Print capable printers (Such as Fingerprint).
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
Remove any 3rd party software which uses Airprint features (such as Fingerprint by Collobos)
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8 -
my itunes will not open the itunes store...it will will attempt to open and then simply stop trying.... also everytime I open Itunes it will run my cpu up to 100%...this makes my computer run really slow. my frustration is it didn't do this untill two days ago when I downloaded the suggested apple updates....I already uninstalled it in the order suggested online and reinstalled, but I still have the same problem I am kind of frustrated and just want to know how to fix it?????? please help
It worked for me, for iTunes Store and Safari both!
amandav2 wrote:
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
Once it opens, type in the following command...
netsh winsock reset
hit enter
You should get a message that the winsock reset successful and you will need to reboot your computer.
Reboot and when I reloaded itunes the store loaded fine. -
Tried to install iTunes with Win 7 Pro and I get an error 2 message that tells me to uninstall iTunes and reinstall, same error occurs. What's up?
Hello, rodneywjr.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
Jason H. -
Hello,
Can someone please help me!? I am trying to put music on my IPod and it was working the other day. I can not get itunes to recognize my Ipod. I have tried to unistall and reinstall Itunes. I have tried all the steps on the site and can't get it to come up. I tried my IPhone which was also showing up just the other day and it also is not showing in Itunes! Please help me. I need to be able to put music on my IPod for my work.I have sorted it myself!!
Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem.
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