I can't get the bookmark panel to open in a pdf once published to our intranet

Hi.
I set a pdf file to open with bookmarks and page showing. When I upload it to a web site on our intranet, it will open on some computers but not all the time. It is really frustrating and I need to find a solution. Any suggestion? Is there another way to make sure the bookmark panel opens, even though I have set the Initial View to Bookmarks and Page?
Thanks,
Jeff

Check that the Bookmarks Toolbar is visible and that the "Bookmarks Toolbar items" is still placed on the Bookmarks Toolbar.<br />
If the menu bar is hidden then press F10 or hold down the Alt key, that should make the "Menu Bar" appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
* If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
* If you do not see the "Bookmarks Toolbar items" or other items that are missing in the toolbar palette or on a toolbar then click the "Restore Default Set" button
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf

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