I can't get the laptop to start. I get to the gray linen screen with a gray apple and stop. It will not ask for log in.

I can't get the laptop to start. I get to the gray linen screen with a gray apple and stop. It will not ask for log in.
What do I do now?

Hold the shift key at boot time, then run through this list, did you install anything recently or perform a update of some third party software? Uninstall it.
Step by Step to fix your Mac
Mac won't boot or "You need to restart"
Create a data recovery, undelete boot drive

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HT201364 i am try to use my itunes which i have not used in a while trying to do all the upgrade. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new lapt

i am try to use my itunes which i have not used in a while trying to do all the upgrades. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new laptop?

Your MacBook is compatible with Mac OS X 10.6.8, which is the minimum required to install the current version of iTunes and sync devices running iOS 7. It doesn't need to be compatible with Lion, Mountain Lion, or Mavericks.
(101906)

I just buy a imac 27inch when after intalling everthing for windows 7 and all the drivers i need and goes to the restard part my imac just goes to a black screen with a blinking cursel and it just wont proceed anyone can help me with this?

i just buy a imac 27inch when after intalling everthing for windows 7 and all the drivers i need and goes to the restard part my imac just goes to a black screen with a blinking cursel and it just wont proceed anyone can help me with this?

Support articles for things like this would be here:
http://www.apple.com/support/bootcamp

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

HT4623 Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ??

Please help! i have just update my iphone 4s with 7.4 update and my phone is now asking for a password which i dont have. I have tried my keypad lock i used before the update and also my itunes password and neither work, how do i rectify this ???

Did you buy this iPhone new from an authorized seller?

Exchange active synch - I keyed the wrong passcode and now it is not asking for a passcode just tells me that I cannot access my business email.. Is there any way to reset ?

Exchange active synch - I keyed the wrong passcode and now it is not asking for a passcode just tells me that I cannot access my business email.. Is there any way to reset ?

press and hold both the power and home buttons until the apple logo appears and then let them go. Wait till the phone restarts and then try

My iMac won't boot up past the white screen with a grey apple and spinning icon

My iMac won't boot up past the white screen with a grey apple and spinning icon...please help!

command R did not result in anything different - still the white screen, etc. I do you Time Machine with and external hard drive, but I unplugged that. I have the installation DVD, but it doesn't seem to be reading it either.

Hi, I have the iPhone 4, 32GB, version 4.3.5 (8L1) and for some reason when I connect it to the laptop, it starts synchronising but never goes beyond step 1. I have tried evrything, but it does not work and now I cannot update the iPhone s/w. any clue?

Hi, I have the iPhone 4, 32GB, version 4.3.5 (8L1) and for some reason when I connect it to the laptop, it starts synchronising but never goes beyond step 1. It goes on syncing forever, without actually doing anything. I have tried everything, wiped the phone numerous times, deleted all files from the laptop but still no resolution. As a result, the phone does not really synchronise.
This started somewhere in May 2011 when I upgraded what proved to be a problematic s/w version and the phone has not recovered since.
Now I cannot update the iPhone s/w any longer.
Any clue?

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

HT5858 I have had difficulty launching sites from within my email messages. So, in trying to revert to the default settings on my iPad I went into "Settings" and reset everything. Now, I have a black screen with a white apple and a white line! What do

For the last severl weeks I have had difficulty launching sites from within my email messages. Thinking that I may have gone into "Settings" and set something wrong, I decided to reset to the default settings. So, in "Settings" I chose reset everything. Now, when I turn my iPad on all I get is a black screen with the picture of a white apple and a white line below it. Nothing else works. What can I do? Do I need to send this back to Apple to be restored?

You will hopefully be able to restore it yourself. It sounds like you erased all constant and settings rather than resetting all settings. But I'm basing my theory on the fact that you are seeing the Apple logo with the white progress bar (the white line) on the screen. That's what you would see if the software was being reinstalled and then it stopped on you. If that is what happened, you need to restore again and most likely need to use recovery mode.
You can read about recovery mode here.
Recovery mode - Apple
However ...... If you are seeing the white line when you turn the iPad, let it go for twenty minutes or so, before you try restoring again. There is possibility that the software is still be installed and it can take a while before you see that white line move at all indicating that progress is being made.
Frankly, I don't think that the software is still being installed, but since you didn't say specifically how long the iPad has been like this, it could just be that the software hasn't finished installing yet. If you know better - meaning that it's been like this for hours or longer, then you do need to restore the device.

HT1758 Power failure in the middle of a software update and not the computer will not boot up. The computer just has a white screen with a grey apple and just loads non stop.

My iMac will not boot up after a software update. the screen is all whute will show a grey apple in the middle and will look like it is working but nothing happens; this can go on forever.
Does anyone have any suggestions?

Do you have a backup in the form of a bootable clone or Time Machine? Restore that and then try the update again.
Some things to try here (Safe Boot)
http://support.apple.com/kb/TS2570
Another option might be to download the standalone from Apple Downloads on another Mac and try installing it in Firewire Target Disk Mode to the Mac that was interrupted during the update.
http://support.apple.com/kb/HT1661

HT4623 I updated my phone to iOS6 and now it will not ring for incoming calls. It blocks my landline number. I've tried resetting, updating, etc. I've gone to the Verizon store. They were puzzled too. Any ideas of what I should try next?

I accepted the push to update my iphone to iOS6....now it will not ring. It blocks calls from my landline. Help! I've tried resetting, etc.

It has been caused in an OTA glitch. You need to hook it up to your computer, restore and update off of iTunes. Good Luck.

I have the iPhone 5C and have question about he Nike IPOD app. It keeps telling me to move around to set up the sensor to start timing my workout. I went on a 20 minute walk and it still did not set the sensor. Help is needed.

I have the IPHONE 5C and am having trouble with the app Nike + IPOD. I go to timed workouts and select 20 minutes and the select playlist and it give me the workout section to start my timed workout. It will say walk around to activate your sensor. Well, I walked 20 minutes last nigth & it it still was telling me to activate my sensor. I was able to still enjoy listening to the music I have on this phone, but frustrated with this silly voice telling me to walk around to activate my sensor.
Have anyone out there had this frustrating problem.??

I used to use an iPod Touch and the sensor on my non-Nike running shoes. I bought a little key pouch that fastened to my laces and stuck it in there. It worked find.
However, with an iPhone, you don't need a sensor. Download the Nike+ Running app from the App Store (or Runmeter or Endomondo or Runtastic). The phone has built in GPS and an accelerometer. It doesn't need the foot sensor like the iPod Touch. You can use any shoes you want. Or no shoes!

I replaced an old Itouch with a new one, and now Itunes will not recognize the new one.

I recently replaced my old I Touch with a new one. Now I cannot get Itunes to recognize it in my library.

See:
iOS: Device not recognized in iTunes for Windows
You need iTunes 10.7 or later on the computer.

How do I remove ITunes and all the associated apps connected with ITunes from IPAD air. I did not ask for the download. It happened when I added a Chrome app.

My IPAD air that I use strictly for work automatically downloaded ITunes installation app and all the usual apps that come on with ITunes such as store, App Store, face time, ect when I downloaded the CHROME app for work. How to I delete all of these?

You can't. Those built in apps are not able to be deleted. The most you can do is to put them on a back menu page or tuck them in a folder.
They didn't come with the chrome app, they were there all along.
You can also go into the restrictions and enable restrictions and turn the apps off, which will make their icons invisible even though the apps will still be on your device.

HT204053 I changed my AppleID and my iCloud will not let me log in with my new password. How do I change that so I can log in?

SSo I have been fighting this for an hour now does anyone have any suggestions?

I am having same problem. Changed ID in AppleWorld now I cant change ID on iPad, nor can I delete it coz password doesn't match.
HELP!!
iPad 2 iOS7

I can't get the laptop to start. I get to the gray linen screen with a gray apple and stop. It will not ask for log in.

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