I can't get the latest version of iTunes 12.0.1 for Windows (64-bit) to work on my laptop.

I can't get the latest version of iTunes 12.0.1 for Windows (64-bit) to work on my laptop. It says it has successfully downloaded and installed, but when I try to connect my new iPhone 6 to iTunes i get an error message 'need to install new software' but i thought i had! Please help me as i have had to connect my phone to someone else's mac and therefor don't have my music etc on my phone HELP!  I have had IT support at work trying to figure it out and no one can!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

  • I can't get the latest version of iTunes installed on Mac.

    I can't get the latest version of itunes to update correctly. It seems to hang up on installing 2 items, running package scripts.
    I've tried downloading through the browser with no luck too. Suggestions?

    Have you tried removing your existing version of iTunes prior to doing the install, willie? See the following document for instructions:
    Removing iTunes for Mac OS X

  • I can not get the latest version of itunes to update on my computer.  How can I do this?

    I can not get the newest version of itunes to update on my account.   How do I do this?

    What have you tried?
    What happened?
    Error message?
    What did it say?
    Any info?

  • Updates: I can't get the latest version of iTunes to download.

    It's apparently blocked by an old version of Bonjour as well as some glitch w/ Apple Software Updater. I keep gettting an error message which asks me to install the CD installation disc which makes no sense since it was never insalled that way. I've also tried to uninstall both Bonjour and Software Update, but I get the same message about installing the disc.
    Thanks

    I've also tried to uninstall both Bonjour and Software Update, but I get the same message about installing the disc.
    That's a rare variation of the "network resource that is not available" messages, I think. (You'll see a thousand of the "network resource" messages to one of the "disk that is not available" messages.)
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    Next, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • Can t  get the latest version of itunes

    From my imac in itunes theres a sign that says that I can t  use my ipad. I require Itunes 11.1 version , and I just updated ios 7.0.3 and there s no more updates available. Basically I want to move some photos from my mac to my ipad and there s no selection to be make because the sign of ipad doesn t show up

    http://www.apple.com/itunes/download/

  • Hello, trying to download the latest iTunes software version, a pop up comes with a "invalid signature" message. Try to do download only with the same results. I can buy and download from iTunes but can't  get the latest version?

    Hello, trying to download the latest iTunes software version, a pop up comes with a "invalid signature" message. Try to do download only with the same results. I can buy and download from iTunes but can't  get the latest version?

    Transfer Purchases  = iTunes > File > Transfer Purchases
    http://support.apple.com/kb/HT1848

  • How can I download the latest version of itunes?

    I have Mac OS X Version 10.6.8. When I connect my iPhone 5S, I get the following message "The iPhone cannot be used because it requires iTunes version 11.2 or later. Go to itunes to download the latest version."
    When I go to iTunes, the software update says there is one available. I follow the prompts however, and the download doesn't work. Maybe I don't have enough memory? Help please!

    Hello wacfromsac,
    Based on the information that you gave, you would at least need to update to OS X Lion (10.7), as that is the Mac System Requirements to get the latest version of iTunes. I have provided the direct link to download iTunes as well as to purchase the upgrade to OS X Lion. If your Mac can support the latest version, which is OS X Yosemite, then you can actually download that for free. Take a look at the links below for more information. 
    Download iTunes
    http://www.apple.com/itunes/download/
    OS X Lion (10.7)
    http://store.apple.com/us/product/D6106Z/A/os-x-lion
    OS X Yosemite
    https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=915041082&mt= 12&ls=1
    Take care,
    -Norm G. 

  • HT5318 How can I download the latest version of iTunes to my iPad when I don't have enough space in my local c disc on my laptop?

    How can I download the latest version of iTunes to my iPad when I don't have enough space in my local c disc on my laptop?

    You don't download itunes to your ipad at all.

  • TS3694 I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - Runtime Error! R6034 & itunes will not open I have tried re installing but it is the same

    I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - "Runtime Error!" R6034 & itunes will not open.
    I have tried re-installing itunes but it is the same.....any advice?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • How can i get the old version of iTunes

    how can i get the old version of iTunes back

    You cannot unless you have a full TM or clone backup which you could use to erase your drive and reinstall the earlier version (that would be for your computer, not an iDevice).

  • How do I get the latest version of iTunes on my pad?

    How do I get the latest version of iTunes on my iPad?

    Any reference to a newer version of iTunes is actually referring to the version on your computer. The version on the iPad is set by the iOS.

  • I just installed the latest version of iTunes, but a pop-up window keeps saying that I need to download iTune 10.1 or later in order to use my brand new iTouch. Whyyyy.

    I just installed the latest version of iTunes, but a pop-up window keeps saying I need to download iTunes 10.1 or later in order to use my brand new iTouch. Whyyyyy?

    Try restarting your computer

  • My Computer is not sensing my ipod touch 4G...i have dowloaded the latest version of itunes (10.2.2) for my windows 7 64 bit edition...somebody help me

    My Computer is not sensing my ipod touch 4G...i have dowloaded the latest version of itunes (10.2.2) for my windows 7 64 bit edition...somebody help me

    http://support.apple.com/kb/ts1567
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • How can i get the previous version of iTunes back

    I have a MacBook with a DVD/CD drive, Mac OS X (10.7.5). I recently updated to iTunes version 12.0.1.26. It seems to be designed for Macs without a DVD/CD drive. How can I get the previous version back? I don't have a back up or use time machine.

    Thanks Chris, there a number of problems I'm experiencing. When I insert a CD, despite the preference being ticked, I nolonger get the box that asks me if I want to import. When I did manage to import I couldn't find where the file had gone. Perhaps what I need is a good user guide for the latest version of iTunes because at this point the impression I have is unless I'm buying from iTunes nothing seems to work as it previously did. It is impossible to add anything to my library.
    I'd be the first to admit I'm no computer nerd and all the information I've found so far to try and sort out my difficulties don't seem to work. Can someone please tell me where can I get a good user guide for iTune 12.0.1.26 because I find it far from intuitive? At least then I have a chance of working out if it's me or the machine.
    Many thanks in anticipation.

  • Why cant i seem to get the latest version of itunes to download to my pc

    why cant iget the latest version of itunes. every time i try to download it gets to 8% or 10% and freezes or times out

    Have you tried to disable the security software/firewall?

Maybe you are looking for

  • Entry point error on windows vista

    I'm getting an "iTunes.exe Entry Point Not Found" message. Im running on Windows Vista and i don't understand how to fix my problem. I reinstalled iTunes and still no fix. Please help. Thank you!

  • Help! Please I can't copy any songs onto my ipod from itunes.

    Hi, My ipod syncs Ok, but won't copy songs onto my ipod from itunes. I've tried downloading the latest software, but getting nowhere. Any advice would be greatly appreiciated.

  • Match question. Are deleted songs being streamed to my Mac?

    In an attempt to clean up my Mac, after matching and uploading songs, I deleted songs from my Macbook library. If I play songs randomly, those songs that are not on my Mac still play. Are they being redownloaded or are they streamed?

  • Content Viewer update is available!

    The Content Viewer update just landed on the App Store.

  • Can't upgrade to Flash Player 10

    My neighbors computer is running Windows XP (Home) SP3, on this computer they're using IE. I've been trying to install the latest flash player and it keeps failing while trying to load "C:\Windows\System32\Macromed\Flash\*.ocx" (I forgot the file nam