I can't get video attachments in gmail to play on my macbook pro.  2 month old macbook pro running lion. says format not supported

I can't get video attachments in gmail to play on my macbook pro.  Says format not supported. 

What kind of video?  There are dozens of formats, some don't play on a Mac unless you have the right plug-ins for Quicktime.  There are some things you should download to help you out. 
http://www.telestream.net/flip4mac-wmv/overview.htm
http://www.videolan.org/vlc/download-macosx.html
These should cover EVERYTHING you'd ever encounter (though maybe not).  Frankly, if it's not H.264 or w4v (or both), it doesn't belong on your mac. 

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