I can't hear caller/they can hear me/speakers work fine on Vmail and Ipod

I can't hear a caller when I place a call or receive a call.
They can hear me.
Speakerphone does not work either
The speakers work fine for listening to Voicemails and IPod songs.
What gives?

I took it to the Apple Store today.
The guy at the Genius Bar took it apart and reset it...said he had no clue what was wrong and gave me a new phone. Oh well...

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