I can't log in on iMessage and Facetime on iOS7

I tried to activate iMessage and Facetime on my iPhone 4S with iOS 7.  They won't let me log in. On imessage it is just sending everything in a text message not an imessage. Facetime wont even work. Every time I try, a message pops up and says, "Try to connect to network availability..."  My wifi is working. It is working on my moms iphone 5.

back your Iphone up onto itunes. MAKE SURE YOU DO THIS. otherwise you will lose everything.
go to your iphone, and hit settings < General < Reset < Erase all content and settings.  Once you do this. youll ned to go into itunes on your computer and restore your backup. this will take about 10 minutes or so. After that. your imessage should be working. you will lose all your music, but as long as your bought them off itunes it wont be problem putting them back on your Iphone.
after hours of talking to Apple tech, telling me i just have to wait. I took a shot in the dark and it fixed.. give it a shot. just make sure you back up your iphone into itunes from your computer.
hope this helps everyone!

Similar Messages

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    it didn't work for me. instead, it created more problem.
    inexplicably, now i have duplicate inactive imessage account which i don't know how to remove!
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  • HT5012 I recently updated my IOS using the beta found on an iTunes account link... Ever since then I've been unable to log into my iMessages and FaceTime account through my iTunes.  The only explanation it gives me is that my connection was lost.... What

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  • HT4436 Hey I received an email saying someone logged onto my iMessage and FaceTime. Does that happen after you update the iphone? I just downloaded the new upgrade.

    .Hey I received an email saying someone logged onto my iMessage and FaceTime. Does that happen after you update the iphone? I just downloaded the new upgrade

    I spoke too soon. I tried Facetime again last night and had the same problems. Another factory reset did not work. I think it may be time to just call Apple support.

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    Whithout more information:
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  • Can't log in to iMessage or FaceTime on iPad

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  • We have three Ipads in our house.  We have one itunes account with multiple devices like two Iphones and Apple TV.   My question is about our three Ipads.   How can I set up the imessaging and facetime on all three devices while only using one Itunes acct

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    There is only one solution. Each user must have their own separate user account. All of their respective data would be contained in their separate user accounts. This also means each will have a separate iTunes Library. If you all use the same third-party apps, then each will have to purchase their own copies under their own Apple IDs. Some data sharing is possible. See:
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  • Can't sign in to iMessage and Facetime with my Apple ID, only one or the other

    I have an iPhone 5 running iOS 6.1.2 on AT&T.
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    If I cancel the process and sign out of either, I can successfully sign  in to the other. But no matter which I sign into first, I cannot sign in  to both at the same time. >__< It's working fine on my other iDevices (iPad 1, iPhone 4), this is the only one having the issue. The issue has been happening since my purchase of the iPhone 5 last year.
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    I THINK I might have found out a fix. First, I went in and signed into iMessages, but left Facetime logged out. I then went in Settings and turned off FaceTime altoghter. Afterwards I went to ensure iMessages was still signed in (Paranoia perhaps lol). Then I went back in and re-enabled FaceTime. The information was inserted back in, but Caller ID for Facetime was unchecked, so I selected my email address instead of phone. And both have oddly been working fine and stayed signed in since. No password requests at all.
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  • I can't log in to iMessage or FaceTime.

    I just restored my phone and installed the new update. I have tried all of the solutions people have suggested and nothing will work.

    Did you also have a look at these articles?
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  • I just updated my iPhone 4 to IOS 7 and now I can't set up my iMessage and FaceTime- Any suggestions?

    Same as the subject matter!

    it's working now! I face timed and i guess that connected both! 
    Good looking out Meg!!
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  • I cant log in to imessage and facetime

    Dear apple, i have used ipad 4 with 1 email. so i couldnt logged into imess 1 month ago. but when i try to log with another account id apple, it ok. Please check thís apple id pls.
    Contact me to gmail: ******
    hope a anwser soon. thanks
    <Email Edited by Host>

    This is a user-to-user forum hosted by Apple. You are only talking to other users here not Apple.
    If you wish to talk to Apple Support see here: Contact Us

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