I can't open Itunes on my laptop. "Itunes has stopped working. A problem causes the program to stop working correctly. windows will close the program and notify you if a solution is available" is the message. what is the problem here?

I can't open my Itunes program in my laptop computer with windows 8. the message is "Itunes has stopped working. A problem causess the program to stop working properly. windows will close the program and notify you if a solution is available". I reboot  the machine, Uninstall and re install the  Itune program, stilll the same message pops up.

The first thing to try is System Restore to take you back to a point in time when it did work. If that is not successful, create a new user on the computer. log in with that and see if ID will start. This will tell us if the problem is in the system/program or the user account.
If it works in a new user account, see Replace Your Preferences and in addition to replacing the prefs, empty the InDesign Recovery folder that will be in the same location and the InDesign SavedData file.

Similar Messages

  • Problem caused the ptrogram to stop working correctly.  Windows will close the program and notify you if a solution is available.  This is what I am getting every time I try to open Photoshop

    What am i doing wrong?  I removed the program and downloaded it again, but I keep getting this. 

    What does the detailed crash report say? Check the windows system event viewer for details.
    And update your video card driver from the GPU maker's website - because most of the crashes on launch are due to people running really outdated video card drivers and not picking up the past few years worth of bug fixes.

  • I accepted a version update and now iTunes closes on launch with the message "iTunes has stopped working. Windows will close the program and notify you if a solution is available." What to do?

    I accepted a version update and now iTunes closes on launch with the message "iTunes has stopped working. Windows will close the program and notify you if a solution is available." What to do?

    Hey Todd Rubenson,
    Thanks for the question. I understand that you are experiencing issues with iTunes for Windows unexpectedly quitting. The following resource may provide a solution:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • Itunes will no longer work on my Windows 8 PC. When I attempt to start the program a message says: A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

    Itunes will no longer work on my Windows 8 PC. When I attempt to start the program a message says: A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  I have tried to uninstall iTunes but the Windows uninstaller will not delete the program I get a message that says: A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi.  How do I get iTunes to work again?

    Whentrying to uninstall iTunes (the first program that must be uninstalled per the instructions) I get a message:  A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi. I can't even uninstall iTunes?
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Windows 8 - Photoshop CS5.1 crashes upon startup. Error message: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."

    Hello!
    I've had the student version of the Adobe Creative Suite 5.5 Design Premium software for several years now.
    When I received my Windows 8 computer I installed the software with no issue.
    Last week when I tried opening Photoshop I get the following error: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    I deactivated and uninstalled the entire Creative Suite then reinstalled it. I am able to open the other programs, but still receive the same message for Photoshop.
    What can I do?

    I found the issue was with the Nik Filters I was using. The filters were messing with Photoshop's initializing. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
    It appears this forum is dead?!
    Thankfully, I was able to troubleshoot on my own and figured out the problem...

  • I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014

    I get an error message saying 'An error has caused Photoshop to stop working correctly. Windows will close the programme and notify you if a solution is available'. I have had no notification. My old Photoshop CS5 works fine, but as I'm paying for CC2014 I would like to use it. I have tried renaming the 'sniffer' file to 'snifferold' as bobmiller4002 suggested but the problem is not resolved. Lightroom works fine.

    Hi Nancy,
                 I'm not sure I have the answers to all your questions. Although I use Photoshop and Lightroom extensively, I'm not a 'techy'.
    My system;
    Packard bell imedia S2885
    1TB hard drive
    500G RAM
    Windows 8.1   64- bit
    Intel core i5 4440
    If I open Photoshop cc14 without opening any image, I still get an error message that reads: 'Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware'.
    There is also a link to the Adobe help site, but I'm not sure exactly what I should be downloading from there.  
             Thanks,
                        Dan.

  • Shortly after launching into itunes, it freezes and I get the following message: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. How do I resolve this issue?

    Shortly after launching itunes, the program freezes and gives me the following message:A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. The program then closes, even if I have not completed what I am doing. How do I resolve this problem?

    That is what I thought. Cannot figure out how to turn it off, though.
    However, when I talked to her over the phone, she is definitely using Firefox. I tried to access her Internet Explorer, but it has been deactivated, I believe by Firefox.
    She primarily uses the Internet to communicate with her kids, grandkids, and great grandkids. Her e-mail account is with Yahoo Mail, and she uses Firefox to access it. Occasionally, she uses the web to look up information, and may have downloaded a virus.
    Do you think there's something in Yahoo Mail that conflicts with Firefox? Is there some remnant of Internet Explorer that needs to be deactivated? Could she have a virus?
    Any information would be gratefully appreciated. I live 7 hours away, and can only help her over the phone. I'm trying to develop a course of action that I can use with her. I know a little bit about Firefox, so need your expertise.

  • I have iTunes 11.4 and Windows 7. Using iTunes on Windows 7, I get message that iTunes has stopped working and Windows will close the program and notify me if a solution is available. Same message for last two days. Anyone else getting this?

    I have iPad 2, iPhone 5s, both with iOS 7.1.2. I use PC with Windows 7 and hard wire internet service and iTunes to update apple products; no wi-fi. I updated iTunes to v11.4 on 09/11/14. I ran Windows update on 09/10/14. I did not try to open iTunes on my PC until yesterday 09/16/14. I got the message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  I got the same message today.  Does anyone know if this is a Windows problem and if a solution is coming or an iTunes problem?  I can get iTunes on iPad and iPhone.  All other programs PC are working correctly.  I use Norton Internet Service on PC.  I ran virus scans and repair/reinstall iTunes yesterday on PC.

    Hello notime4,
    The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • I cannot open my firefox broswer. The message box appeared that said a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Under that there are debug and close program buttons.

    I cannot open my firefox broswer. The message box appeared that said a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Under that there are debug and close program buttons.

    JackieMars71 I would recommend reviewing your installation log files to determine if there are any errors during the installation process.  You can find information on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

  • "iTunes has stopped working.  A problem caused the program to stop working correctly.   Windows will close the program and notify you if a solution is available."

    Whenever I connect to the iTunes store i receive an error message "iTunes has stopped working.  A problem caused the program to stop working correctly.   Windows will close the program and notify you if a solution is available."    This causes iTunes to close.  I am using iTunes version 10.5.0.142 on a Windows Vista (64) PC.  I have reinstalled iTunes selecting the "repair" option and also uninstalled and reinstalled iTunes.  Any help will be deeply appreciated.  Thank you.  Below is the result of the diagnositc.
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    HP-Pavilion BN474AV-ABA HPE-150t
    iTunes 10.5.0.142
    QuickTime not available
    FairPlay 1.13.35
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.96
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.3.494
    Gracenote MusicID 1.9.3.106
    Gracenote Submit 1.9.3.136
    Gracenote DSP 1.9.3.44
    iTunes Serial Number 002FAD94098CD0E0
    Current user is not an administrator.
    The current local date and time is 2011-11-13 22:08:54.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce GT 220
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2cb3fff3fa771d265b0f8ffdcca13b55
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {F4A2029C-16AA-4BDF-8DB7-9EC2A75B5991}
    Description: Realtek PCIe GBE Family Controller
    IP Address: 192.168.1.6
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sun Nov 13 21:09:29 2011
    Lease Expires: Mon Nov 14 21:09:29 2011
    DNS Servers: 192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-11-13 22:02:08.
    **** CD/DVD Drive Tests ****
    LowerFilters: PxHlpa64 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: hp DVD A DH16ABLH, Rev 3HD9
    Data or MP3 CD in drive.
    Found 1 songs on CD, playing time 15:40 on CDROM media.
    Track 1, start time 00:02:00
    Get drive speed succeeded.
    The drive CDR speeds are: 8 16 24 32.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp CDDVDW TS-H653R on CDR media at speed 24X.
    **** Device Connectivity Tests ****
    iPodService 10.5.0.142 (x64) is currently running.
    iTunesHelper 10.5.0.142 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    VIA 1394 OHCI Compliant Host Controller. Device is working properly.
    Connected Device Information:
    Bruce's iTouch, iPod touch (2nd generation) running firmware version 4.2.1
    Serial Number: 1C9053CC201
    **** Device Sync Tests ****
    Sync tests completed successfully.

    Same exact thing with me.  And no help from apple.  Just dropped nearly $600 and cannot get a decent working setup.
    Apple's only suggestion was to uninstall iTunes and Quicktime, and re-install... of course (the I.T. Crowd tactic).
    The crash happens only on iTunes store access.

  • When i load i tunes, it comes up with error message stating "i tunes has stopped working.A problem caused the program to stop working correctly. Windows will clode the program and notify you if a solution is available". I have no idea to fix

    New laptop, load itunes to find a error message that states, "i tunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". It has me stuffed on such a problem that should be easy to load. Please help!!!!

    Hey there Rodney274,
    It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Whenever I want to run the iTunes, my computer shows " iTunes has stopped working.  A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

    whenever I want to run the iTunes, my computer shows " iTunes has stopped working.  A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

    I had the same problem.  The fix I found was to open itunes in safe mode (hold down CTRL+SHIFT), click Edit, Preferences, and then the "Store" tab.  Uncheck the box that says "Show iTunes in the Cloud Purchases".  This got me running, but unfortunately I have a movie on the cloud that I now can't see.

  • Can't launch the organizer in Elements 13. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  This happed with Elements 11, too.

    Can't launch the organizer in Elements 13. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  This happed with Elements 11, too.

    juliana
    Do you have any version of Premiere Elements 13 or only Photoshop Elements 13 which comes with Elements Organizer 13?
    Let us look at the following for Elements Organizer 13....
    1. Deletion of disabling the Elements Organizer 13 setting file which is named psa.prf. In Windows 7, 8, o 8.1 64 bit, it is found in the
    path
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Elements Organizer
    13.0
    Organizer
    and in the Organizer Folder is the psa.prf file that you delete or disable by renaming it from psa.prf to psa.prfOLD.
    2. If the above gains you successful entry into the Elements Organizer 13, then you can
    a. create a new catalog
    and/or
    b. repair or optimize the current one
    See Elements Organizer 13/File Menu/Manage Catalogs/Catalog Manager.
    3. There are times that certain formats will bring the Elements Organizer down when you try to import those formats into
    it.  But, from what you wrote, your current problems do not sound media related.
    3. At your earliest opportunity, please update Elements Organizer 13 to 13.1 using its Help Menu/Updates.
    Please review and consider and then let us know the outcome.
    Thank you.
    ATR

  • When ever I try to play a video on itunes, I get this iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Uhh, how do I play a video on itunes??

    I made the unfortunate mistake of upgrading my ipod touch to ios 6 and then had to update itunes. Lots and lots of issues with that, losing my library, not able to add what was already on my ipod to itunes, and I have no idea what version of itunes I had before but this new updated version works differntly... like I could make playlists with videos w/o having to do the dumb manipulation of changing a movie into a music video.... anyhow. Whar can I do to be able to play videos from itunes?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Photoshop CC stops working as soon as it starts. "Adobe Photoshop CC 2014 has stopped working.  A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"  No solution is given.  It ju

    I have a trial version of Illustrator and it works without problems, but Photoshop CC quits as fast as it starts.  I have an old version  (6.0) and would like to try the new one but no luck.

    What does the detailed crash report say?
    And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

Maybe you are looking for

  • Visual Studio 2005 deploy Crystal Report to Windows Server 2008 64-bit

    I've read a lot of posts here regarding deploying on a 64-bit server, but I'm still confused. We use Visual Studio 2005 to develop on a Windows XP machine.  We use the built-in version of Crystal that comes with VS2005.  We want to deploy the runtime

  • New Hard Drive...Non working CD/Dvd-rom drive...Can I

    I'm wanting to replace hard drive in iMac DV SE. The CD Rom drive is not working. Can I use my iBook to install OS on the iMac? HOW? Do I need to first use the OS 9 install CD that came with the iMac and work my way up from there? Thanks iMac DV SE  

  • Problem with JDBC cc with new java server node

    Hi experts, I have the next situation I hope you can help me. I created an additional java server node in a PI 7.1 system, this because helpful performance. Bought nodes started ok. The problem was when I saw in the RW that all the jdbc channels was

  • How to search and mount partitions in solaris

    Hi I am new to Oracle solaris. I have a dual boot of windows S03 and solaris. I want to install Open Office which I downloaded and copied to D drive when I was in windows. Now how do I navigate to the D drive in solaris. When I select Places/Computer

  • ICloud Syncing issue

    Hello Sir, The photo album is updated correctly Streaming on the iPhone. But in my Window 8.1 laptop with iCloud control panel does not synchronize the latest photos. Control panel sync my bookmarks and other thing. Only 80-100 pictures are syncing w