I can't purchase, it's said if i want to purchase an item i have to use my old apple id. I forgot the old one. What can i do?

I forgot the old one, totaly forgot. So i make the new one
Everytime i want to buy or purchase something, it's said i have to use my old apple id to purchase or but that item
What can i do?

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TS3988 iCloud will not accept any passwords after upgrading OS. 2 days of trying every password I have ever used, AND changing Apple ID and iTunes ID, still nothing. Can't backup on iCloud anymore.

How can I use iCloud again after upgrading OS to Mountain Lion? 2 days of trying every password I have ever used, AND changing Apple ID and iTunes ID, still nothing. Can't backup on iCloud anymore.

Apple ID's can be used for anything, a single ID can be used for all your accounts (ie iCloud, iTunes, MAS, Apple community etc), ideally this would be the way forward. So far as iTunes goes you need to continue to use the same ID as you have always used or you will lose access to your previous purchases and your iTunes match subscription.
If you are using a second ID for iCloud, you can continue to do so or use the ID you use for iTunes, but if you choose the later you will need to move all your calendar, contact etc data to the account using the ID you use for iTunes.
When (if) you change which account you use you would delete the account on an iOS device and log back in with the correct details, on a mac you would sign out in the iCloud system preference pane.

HT204291 if i have a mid 2009 mac book pro and an apple tv that is the latest one. i can not mirror the mac book on my tv. is it the fact that my computer is a little older than 2011 models which will work. any info is greatly appreciated

f i have a mid 2009 mac book pro and an apple tv that is the latest one. i can not mirror the mac book on my tv. is it the fact that my computer is a little older than 2011 models which will work. any info is greatly appreciated
chuck schick

Yes. You need 2011 or later in order to mirror as it requires the newer processor. The alternative is airparrot, which does it via software.

Help i have reinstalled the icloud toolbar 4 time and tried to log in i have changed my password 4 times and still get the same answer what can i do to get in to the icloud?? Windows 7

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Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled

HT1212 My nine year old put a passcode on my ipad and forgot the code. What can I do?

My nine year old put a passcode on my ipad and forgot the code. What can I do?

Connect it to the computer you sync with and Restore it in iTunes from your backup.

I have bought my iphone 2 weeks ago, but it is not working in my country I have try to desimblocked it but Apple says it is a refurbish one what can do?

My Iphone doesn't work in my country, it seems to be a refurbish one what can I do?

Contact the wireless carrier to which the iPhone is locked to see
if they offer unlocking and if you qualify. Only that carrier can
legitimately unlock your iPhone.
How did you try to 'desimblock' the iPhone?

I wanted to reset all settings in my phone, but it requires passcode. I forgot it, unfortunately. What can I do? I am using iphone 5s.

I can't add video on instagram. It always fails. I read on the web that i shoul reset all settings. So I wanted to reset all settings. But it requires passcode. I forgot that passcode. What can I do? Is it possible to change that passcode?

To change the passcode if you have forgotten it the only option is to Restore your iPhone to Factory settings by connecting it to iTunes on your computer. And you can try the below steps to Reset your iPhone settings without need of any passcode.
Reset ( No Data will be lost )
First Make sure the Battery of your iPhone is Charged and then press and Hold the On/Off switch (On top of your iPhone) and the Home Button (Button at the bottom of your iPhone screen). Hold both the keys simultaneously for atleast 10 to 15 seconds and you should see an Apple Logo coming up on your screen, once you see the Apple logo you can then release both On/Off switch and Home button and wait for your iPhone's Home screen.
After your iPhone is Reset try to do what you were trying and see if it works or else you will have to Backup your iPhone and then Restore your iPhone to fix your issue as Restoring device fixes many of the issues
Backup iPhone : http://support.apple.com/kb/ht1766
Restore iPhone to Factory setting using iTunes : http://support.apple.com/kb/ht1414

When i try to send a photo with i photo the program sends always the same one, what can i do?

When i try to send a photo by iphoto share, the programm always sends the same one. Why? What can i do?

What version of iPhoto?
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TS1424 i downloaded an album from i tunes, but it will not play back correctly,tracks stop half way through and skip to the next one. what can i do???

I downloaded an album from i tunes, but it will not play back correctly,
it starts a track and then stops randomly and jumps to the next track
and then does the same thing ad ainfinitum! What to do??

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

I forgot the administrator password what can i do to recover?

i need your help the last week mi brother bought me a imac he started the imac but he dont put a password to the administrator, and now when i try to put the new programs on mi imac they ask me for a password to the administrator account

changing or resetting an account password: http://support.apple.com/kb/ht1274

1. I have an iPod which has purchases synced with I tunes with an apple ID. I now have an iPad with a new ID for cloud. I have cloud storage capacity of 5gb which came with the iPad. How can I use one ID and store my existing music in cloud?

1. I have an iPod which has purchases synced with I tunes with an apple ID. I now have an iPad with a new ID for cloud. I have cloud storage capacity of 5gb which came with the iPad. How can I use one ID and store my existing music in cloud?

HI Frostyfrog
CHeck out iTunes Match which has an annual fee of £21 or thereabouts. You can store a maximum of 25,000 songs there and they all become available on your other kit, iPhone, iPad and iPod. I know it works as I have over 23000 songs uploaded of which only a few we're bought through iTunes.
it works by comparing your music to the whole iTunes music dadata base so you access the same tunes that you could get from iTunes. If you have obscure stuff, it uploads your own music to the cloud as a copy.
I Find it incredible that on my iPhone with its 16gb memory I can view almost 200 gb of music (ie my 23000 songs) and play any of them. Anything I add to iTunes becomes available via the cloud fairly quickly from a few minutes or a little longer if adding a lot.
The first time you use it it will take quite a while to match your music if you have a lot, but after that it is all automatic. Read the stuff on the apple site. Your PC needs to be at least running Vista. I recommend it and at less than 50p a week it's good value.
Good luck

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

Contact support if you have serial number issues. Otherwise start by checking this stuff:
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Mylenium

I purchased final cut pro studio but i reinstalled my os and cant final the serial number what can I do

i purchased final cut pro studio but i reinstalled my os and cant final the serial number what can I do

http://support.apple.com/kb/HT3866?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/ht1861
MtD

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
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In order to determine what compression formats wewre used in your AVI files you can
1) Try checking the Finder "Info" window,
2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
3) Use a general media utility app like "MediaInfo" to read the file characteristics.

HT1539 I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?

I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I can't purchase, it's said if i want to purchase an item i have to use my old apple id. I forgot the old one. What can i do?

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