I can't put music on my BRAND NEW ipod shuffle cause it's says it seems damaged and i have to restaure it. but it doesn't doesn't change anything.. :(

It's not normal, but am I the only one who have that problem?
when I connect it on the computer it only says "resume" and then "restaure" i don't have any other choice and it still come back there. what can i do?

I can't put music on my BRAND NEW ipod shuffle
Make sure your computer meets the iPod shuffles requirements for Mac.
http://store.apple.com/us/browse/home/shop_ipod/family/ipod_shuffle?mco=MTM3NTEy NzQ\
Make sure you are using the cable for the USB port on your Mac that came with the shuffle.
With iTunes open click iTunes / Check for Updates..

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    Hiya Guys,
    i hope you can help me.
    On Saturday I bought 2 shuffles as presents for s
    friends twins. The first unit works fine that we
    loaded, but the second unit picked up everything on
    the computer as a natural sync motion. I tried to
    delete these tunes from the unit, which says I have
    done it, but the capacity indicator says the shuffle
    is full, and the music is still on it. I have tried
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    infact is just suspends the whole computer!!
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