I can't redeem a gift from 9/13/10--don't get a code. I just set up my itunes account and was able to download a more recent gift.
I can't redeem a gift from 9/13/10 in itunes--don't get a code. I just set up my itunes account and downloaded a more recent gift.
You can try contacting itunes support and asking for a refund
Similar Messages
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I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps
Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/ -
I have two iTunes accounts and was wondering if i can merge them together. I've a new macbook pro and haven't plugged my iPhone in it yet in fear of losing my songs from the previous account.
Go to the Music section of your Library (very top-left corner) and see if your songs are there. The "Purchased" playlist may have been deleted or gotten corrupted, but if that happens it's not a big deal because your music should still be in your main Music Library.
If your music is NOT in the Music section of your Library, then go to the iTunes Store homepage and find the Quick Links list on the right side. At the top of that list, click Purchased and you can redownload all of your previous content that you might have lost. -
i purchased a gift card and entered the code to redeem it; however, i never used it. i initially had trouble setting up my itune account and had to create a new acct. is this why my gift card is invalid?
Yes.
You have already redeemed it. It should be available on the old account. Why did you make another? -
I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay
Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I have blocked my credit card on my itunes account, and was told to go in and click none so that I can still push through free apps and songs already purchased to my phone and I can not find it anywhere
I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.
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My wife and I have iPhones. We share an iTunes account and we want to keep it that way. My iMessages began showing up on her iPhone and vise versa. I figured out to go to settings, messages and have only the send/receive checked for our individual phone numbers. When we do that however, we no longer can send iMessages to each other and it goes over SMS. I don't want that. I want to be able to send and receive iMessages with my wife without having to have a seperate iTunes account and without each other seeing each others iMessages to other iMessage users. How do I do this?
One of you needs to set up a separate Apple ID for iMessaging purposes only.
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I recently went to an iphone. new to smart phones. told I need to sync iphone. "just go to your intune account and click on sync iphone" i was told. I can not find anything that says "sync iphone".
http://support.apple.com/kb/HT1351
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I cannot use Itunes store to redeem my gift card because it says that my apple id has not been used in the Itunes store yet. When I click review i then clicked continue and everytime that I agree to the terms and policies on the second page it just sends me back to the top of the page and doesnt allow me to go any farther in the itunes store process any idea of how to get this to work?
Have you done as the message tells you and contacted iTunes Support ? If not (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
I accidentally set up to iTunes accounts and want to know if I can merge them?
Help please, can i merge two itunes accounts as i set up two!
No, it's not currently possible to merge accounts nor to transfer content from one account to another - contnet will remain tied to the account that originally bought/downloaded it
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How
feemacbee wrote:
the only option available to me is to set up a new iPhone or to Restore from a backup.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I have an itunes account to update the office ipad. Now we have more of them can my colleagues access my itunes account including the apps to update their ipads with? it seems silly for everyone to have a seperate account and purchase apps that i have already bought. We just want to share and update one account that everyone can use and access from their own pc.
Unless I am missing the point here - or in the event that there are different terms and conditions for the use of iPad in the Enterprise with regard to iTunes purchases - once you have purchased an app - you are free to download that app again - at no charge - to as many iDevices as you desire - as long as you are using the same Apple ID and iTunes account that you used to make the original purchase.
So the short answer to the question - IMHO - is Yes! My wife, my daughter and I share one iTunes account and we download apps onto four different iDevices - and only pay for the apps once. The purchases are tied to the Apple/iTunes account and not to the PC or the iDevice.
The only caveat to this point is - I have no idea how Apple handles purchase for businesses meaning that I don't know if businesses are subject to the same terms and conditions as we "everyday" users.
Maybe the company could set up one iTunes account and you could all share from there but I still don't see why this can't be done. However, that is why I suggest that this question might be better served being posted in the iPad in the Enterprise section of the ASC. -
I tried to set up my daughters iPod touch yesterday on my mother's computer. I used an iTunes card and set up an iTunes account and it said it was approved however none of the app boxes ever showed up on the iPod. The only thing that shows up is a cord and an iTunes logo. I went to best buy and the technician told me the iPod didn't sync with the computer when the iTunes were downloading. Today I learned whatever computer you set you iTunes account up on and sync your iPod to is the only one you can continue to download onto your iPod. Since I wasn't successful in syncing the iPod the first time can I now set the iPod up to my iPad and if so did I waste the iTunes card that said was successfully downloaded on my mother's computer yesterday?
Okay, but this is nothing new. Purchased content has ALWAYS been permanently tied to the AppleID account used to buy it. It has never been transferable between accounts, or playable on computers not authorized for that account.
It has nothing to do with how you sync or save your OWN music. You cannot authorize your computer for music bought with an AppleID that you do not control. -
I used to have a itunes account and made a new one which is this one but i noticed that i have 1.00 on my account now and the one from before. is their a way i can merge both my balances to buy the new angry birds game!??
Hi Jacob...
A $1.00 credit or an authorization hold ...
The $1.00 charge is just an "authorization hold" > iTunes Store & Mac App Store: About credit-card authorization holds that will be credited back to your account usually within 24 to 48 hours.
is their a way i can merge both my balances to buy the new angry birds game!??
If it's a $1 credit from a redeemed iTunes gift card, sorry, but Apple's policy states that Apple ID accounts cannot be merged > Frequently Asked Questions About Apple ID -
Hi I've pulled my sticker off my itunes redeem code and I'm wanting to know hw I can retrieve my money or atleast have it transferred into my itunes account , and I've tried apple support it's not helping at all
If you haven't remove the code from the card then you should be able to redeem it onto your account e.g. via the Redeem button under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes, or via the bottom of the Music tab if using an iOS device
Redeeming a card : Redeeming iTunes Gift Cards and content codes
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