I can't remeber my password for i cloud and the email address is no longer active to reset it, how can i get around this
i can't remember my password for i cloud and the email address is no longer active to reset it, how can i get around this.
iForgot iCloud Password
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
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I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
I've had an Apple ID under an old email address. I have a new Apple ID under my current email. Is there a way to link or merge the two together? I don't remember the old password and that email address is no longer active. If I cannot link or merge the two, how can I activate the old ID on the new computer if that email account is no longer active?? Any advice would be great. Thanks in advance!!
You cannot merge accounts.
You need to sign into the old account on your computer.
iTunes Store: Retrieving and changing passwords (Apple ID) -
I bought my iphone whilst at work and used my primary work e-mail address as my Aple ID. Now i am retired the email address is no longer active. i have forgotton my password. what do i do
Try to recover it:
https://support.apple.com/kb/ht5787
Then change the email address associated with your ID:
http://support.apple.com/kb/ht5621 -
I forgot my password for my accounts and a message keeps popping up and won't go away or let me use my iPad, how do I get my iPad back to normal?
Go to iforgot.apple.com to recover the password for the Apple ID.
-
How do i reset the password in an account where the email address is no longer valid
I have an itunes account where the email address used is no longer valid and I also forgot the password.
I cannot choose the "forgot the password" option because the email notification will be sent to the email address that is no longer valid.
Is there an itunes administrator I can contact?
Thanks.
Dave Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312 -
Lost password for Apple ID and the email on record is no longer valid
Hi,
I have to apple accounts, one for Mexico, where I live, and one for the US Store, where I made some purchases.
I just bought a new computer and would like to transfer all of my iTunes related files to the new computer. However, I do not remember my password for the US store. Since I created it several years ago, the email that I submitted when I created the account is no longer valid. So, it is no use to send me an email to that address to reset the password of my US account because that email address does not work any longer.
I have tried answering the security sessions instead, but even though I am positive that I am submitting the correct answers, I get a message claiming that my answers do not match the ones Apple has on record. So....
What can I do to retrieve my password and have access to the files that were purchased in the US store?
Thanks in advance for any help on this issue.Hi Larry,
Thanks for your reply. I tried following that link, but I didn't get anywhere. It gave me the same two options to reset my password:
a) Email a link to an account that no longer exists
b) Security questions, which for some reason did not work.
So I am basically stuck in the same place: I cannot access my US iTunes account. -
I forgot the answers to my security questions. When I go to the link for help remembering my security questions it sends the email to an email address that is not mine. And I don't know how to make it send to one of the two correct email addresses I have entered. Any suggestions?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108925) -
I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?
In this case you won't be able to do that?
-
Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.
Is this itunes on the iPad or on my computer? Thank you for the reply.
-
I am not able to update my apps because every time I am doing this, it is asking for a password which I have never used and the person who used it is in no more contact. how can i get my id instead of his??
Apps can only be updated using the same Apple ID and password they were originally purchased with.
-
Can you have different passwords for mail account and ICloud?
Can you have different passwords for mail account and ICloud?
Yes - you want to go under Notifications, Mail. Set each acct the way you want.
-
Looking for help deleting an old icloud account the email address is no long valid I thought I changed this and deleted it previously but the iOS 7 update brought it back and won't let me delet any suggestions
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.
-
I downloaded Axis from Yahoo. The next day Firefox would not open at all. I removed and tried to reinstall. Now whenever I try to reinstall Firefox, windows asks me to enter a password before I can install. How do I get around this?
Yes, sometimes the problem can happen before the window is able to show up.
As for the administrator password I'll double check if that's normal or also a symptom, but helping you with the password is not our area of expertise, you'd need to get support from Microsoft. Do you know if your account is admin or limited? You can try putting your credentials in. -
Cannot get into old iPad, it keeps wanting me to sign in using old email id that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?
With iOS 7 Activation lock you can't.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Cheers, Tom
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