I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

Wait a few hours and check the spam filter. If you still don't get it, ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102290)

Similar Messages

  • HT5622 i can't remember the security questions for my apple id ?

    i can't remember the security questions for my apple id ?

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • How can I edit my security questions for my apple id?  I made them so long ago...I can't remember the answers.

    How can I edit my security questions for my apple id?  I made them so long ago...I can't remember the answers.

    You must contact iTunes Store Support for that problem.
    Do that by starting here: http://www.apple.com/support/
    Navigate the pages as follows:
    Under "Contact Us" click the blue "Contact Support" link
    Click the blue "Get Started" button
    Click "More Products & Services"
    Click "Apple ID"
    Click "iTunes Store, App Store or Mac App Store"
    Click "Forgotten Apple ID security questions"
    Click "Continue"
    Choose one of the support options that appear.

  • How can I change my security questions for my Apple ID. I can't seem to get the questions correct at the moment

    How can I change my security questions for my Apple ID. I can't seem to get the questions correct at the moment

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • How can I change my security questions for my apple/itunes account?

    How can I change my security questions for my apple/itunes account?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (95224)

  • Hello, how can i change my security question for my apple ID

    Hello, please can you tell me how can i change my security questions for my apple ID. thanks UdoH

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT5312 I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work

    I forgot my security questions for my apple ID I've tried to send a Rescue email for my Apple idea but it did not work

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • How can I change my security questions for my apple ID?

    I made my apple ID about a year and half ago and I can't remember my security questions. I have a rescue email I just need to reset my security questions to use my iTunes card.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • How can I recover my security questions for my Apple ID? I tried to change them.

    I tried to change them, but it didn't give me the option in Password and Security.

    Hi James,
    The article below will help you with your AppleID question:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622?viewlocale=en_US
    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
    Hope this helps ...
    - Judy

  • I can't remember the security questions for my account and it is not letting me change them?

    i can't remember my questions and it wont let me send a email to myself to change it and i am REALLY frustrated. Please help!!!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 how can i change my security questions for my apple id

    i cannot remember the answers to my security questions can i change them somewhere

    I don't even remember setting this up for my I PAD

  • How can I restet my security questions for the apple store?

    I dont remember ever setting up my security questions now i cant download anything...

    Go here:
    https://getsupport.apple.com/GetproductgroupList.action
    ask for assistance.

  • I have forgotten my security questions for my apple ID there was no link to reset questions nor was their a section for the two-step Verification. What do I do?

    i have forgotten my apple ID security questions the is no link to send to my rescue email nor is the a section for the two-step verification method.  What do I do??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • What should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question link? my safety email got deleted :(

    what should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question/answer link? my safety email got deleted

    Your only option will be to contact iTunes Store support and see if they can help you.  Click on this link and choose the Account Management option, and create a new case with iTunes Support. 
    Good luck!

  • Support ,​ ​ This is Thamer mohammad  ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .​ ​ Best wishes

    Support ,​
    This is Thamer mohammad
    ,I can't remember my security question answers , so Please help me to Create new Security Question for my Account .​
    Best wishes

    These boards aren't Apple Support; nobody here can reset the questions. Click here, phone Apple, and ask for the Account Security team, or fill out and submit this form.
    (90021)

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