I can't send a gift card?

When i click the final kind of transaction button for purchesing a gift card, i says that it has failed?

Hi dogsta,
Thanks for using Apple Support Communities.  You can reach out to the iTunes Store to report the issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

Similar Messages

  • I can't send iTunes gift cards it says i need to contact customer support to complete my transaction

    PLEASE HELP

    Apple is not here. Apple does nat answer questions here.
    Conact customer support as you were instructed.
    iTunes Support -
    http://www.apple.com/support/itunes/

  • HT1541 It doesn't appear the send gift window, it pops up the card selection. How can I send a gift without entering card information if I have credit in my coconut?

    Can't send a gift even if I have credit in my account, it asks me to enter a visa o MasterCard number, how can I send a gift without giving this info.

    You cannot gift with a gift balance.  You must use cc to gift

  • HT1541 is there a way to use my itunes credit to send a gift card? i have credit from gift cards on my account and would like to gift some of it to someone else.

    Is there a way to use my itunes credit to send a gift card to someone else. I have credit on my account and would like to gift some of it but cannot figure out how to use the credit to do so. It appears I can only send a gift by charging to my credit card.

    You cannot use gift balance for gifts.
    Sorry

  • How do you send a gift card to someone in a different country?

    I'm trying to figure out how to send a gift card from the states to Canada, but I'm not able to, does anyone know how I can do this?
    Thank You!!

    Sorry, but you can't, not unless you could find a Canadian reseller who carries iTunes cards and who would accept an order from outside of Canada.
    Regards.

  • I changed my AppleID password this morning and now I can't load iTunes gift card numbers to download music. The system keeps taking me to the account screen to verify payment info. When I click on DONE, it takes me back to the password screen.

    I changed my AppleID password this morning and now I can't load gift card numbers into iTunes to download music. The system takes me to the account settings screen to verify those and when I click on DONE, it takes me back to the password screen and I start over. This becomes an endless loop. What now.

    Greetings Ron,
    After reviewing your post, I have located an article that can help with gift card issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If you can't redeem your iTunes Gift Card or code
    Contact iTunes Store Support
    If the code is completely scratched off or you still can't redeem your gift card, contact iTunes Support:
    Go to the iTunes Store support page and choose your country.
    From the menu on the left, choose Contact Support.
    Click Contact iTunes Store Support.
    Follow the instructions.
    iTunes Store Support might ask you to send these things:
    Image of the full front and back of your gift card
    Sales receipt showing when your card was purchased
    Serial number from your gift card
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • Can I send iTunes gift to a recipient email address which is non apple account email (I.e. Comcast or Gmail) as long as the person has an apple account and device to redeem it for use.

    Can I send iTunes gift to a recipient email address which is non apple account email (I.e. Comcast or Gmail) as long as the person has an apple account and device to redeem it for use.

    Yes - gifts are sent to an email address not to the iTunes account, the email has a redemption code in it which the recipient then redeems. The recipient needs to be in the same country as yourself, he/she won't be able to redeem it if their account is in a different country's store.
    Redeeming a gift : Redeeming iTunes Gift Cards and content codes - Apple Support

  • HT201209 My daughter lost her gift card for ITunes but we still have the receipt from the purchase. How can we redeem her gift card without the card?

    My daughter lost her ITunes gift card but we still have the receipt. How can we activate the gift card?

    Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store. They usually will ask for a scan of the front and back sides of the card as well as a scan of the receipt, so you should contact the person who gave her the card and ask if they can send you a copy of the receipt. Many resellers provide a gift receipt for just this sort of purpose.
    Regards.

  • From the USA, how can I purchase a gift card or certificate to give to someone to redeem in the iTunes store of a foreign country?

    From the USA, how can I purchase a gift card or certificate to give to someone to redeem in the iTunes store of a foreign country?

    No, it means you switch from the US store to the other store. Afterwards you just switch back to the US store. You can theoretically have accounts in many different iTunes stores. Switching is simply logging out of one and logging into another after switching countries. There's a switch country link at the bottom of the iTunes Store.
    Personally, it seems it would be much simpler to send a check to all of your friends. Far less trouble than trying to open bank accounts and get credit cards from different countries unless you frequently travel to them and don't mind maintaining cash balances in different banks across the world. Not to mention getting credit cards. Here in Vancouver they won't give me a credit card unless I maintain a $5,000.00 minimum balance in my Canadian checking account. If I did that I'd hardly have much need for the charge card.

  • I Live In US  Can I Purchase a Gift Card For Sombody In Canada

    Simple enough question. Talked to the itunes support and they said got to the Apple Canada itunes store. I did and when I try and purchase a card it opens my itunes account in the US where you can only buy US applicable cards. I suspect this is a futile effort.
    Would appreciate any suggestions on how I might do this.
    Mike

    Dave, I understand the restriction, but follow the logic in this example (I hope it's logical. Feel free to punch holes in it). I think it could work (at least for e-mailed, virtual gift cards.)
    We have a purchaser with an account in the iTunes store of country A, and a recipient who uses (or would use) the iTunes Store in country B.
    1) The purchaser (in country A) is restricted to buying only gift cards in the online iTunes store of country B. No music, movies, TV shows or anything else copyrighted. Only gift cards. This is merely a matter of programming. Right now, I can go onto the US iTunes store and listen to the 30-second samples of tracks, I can browse the music and movies. I just can't purchase them. Lift that restriction for gift cards. They are geniuses out there at Apple. I'm sure it can be done.
    2) In order for the gift card to be valid and redeemable, the purchaser must enter the e-mail address of the recipient's account - a valid, open account in the iTunes store of country B (meaning the recipient's credit card info is already known to Apple.) This way, Apple knows that the gift card purchased in iTunes store B will be redeemed by someone who has an account in iTunes store B, and therefore any music purchased would be from iTunes store B and the agreement between Apple and the record companies won't be violated. As explained in my last post, it would not be cross-border shopping, either, as the entire transaction (purchase & redemption of the gift card, and the downloading of any copyrighted material after the gift card has been redeemed) would take place in country B.
    If the purchaser doesn't know the account address of the recipient, the purchaser can ask the recipient for it. I know, as it's a gift, it kind of ruins the surprise if you have to ask the recipient what their iTunes account address is, but I'd give up that surprise the first time around to be able to give gift cards to friends and family who live in other countries in the future.
    3) If the Recipient doesn't have an account yet, in order to redeem the gift card, the recipient has to open an account on iTunes store B, using the e-mail address the purchaser used to send the gift card. But in order to open the account, the recipient has to enter valid credit card info for purchases in country B's iTunes store. If the recipient can't do that, the gift card isn't valid and the purchaser just has wasted their money. No music was purchased, and therefore, again, the agreement between Apple and the record companies isn't broken.
    Does this make sense? I think it's do-able.

  • HT1937 I forgot my answers in secuity questions and i can't reset it ? I have my id and my password but i can't use apple gift cards because secuirty quistions.please help me

    Please help , i forget my answers and i try to reset it but it's not working i can't find the link to send email to reset it . So i can't use apple gift cards because he ask me to regist it to charge it

    ahmed sel wrote:
    Please help , i forget my answers and i try to reset it but it's not working i can't find the link to send email to reset it . ...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • HT2736 Can I transfer my gift card balance to another user?

    Can I transfer my gift card balance to another user and if so, how do I do that?

    No, you can't do it directly nor can you use it to buy another card to gift.

  • I have an Australian account, how do I send a gift card to someone with an English account, not a monthly allowance? Thanks

    I wish to send a gift card to a person living in the UK from my Australian account, how do I do this. I don't want to set up a monthly allowance, its is a one off birthday gift. Has anyone else done this?

    How about a Western Union money transfer?

  • Can I use one gift card for two apple ID at the same time?

    Can I activate one gift card for two different apple ID and use amount from gift card like bank account?

    No, an iTunes gift card can only be redeemed onto one account, and it can be used to buy content for that account (you can't, for example, redeem it on an account and then use some of it for gifting content to another account).

  • HT5035 Can I transfer a gift card balance from one itunes account to another?

    Can I transfer a gift card balance from one itunes account to another?

    iTunes Store Terms of Sale:
    "Gift Certificates, iTunes Cards, Content Codes, and Allowances, in addition to unused balances, are not redeemable for cash and cannot be returned for a cash refund (except as required by law); exchanged; resold; used to purchase Gifts, Gift Certificates, or iTunes Cards; used to provide Allowances; used for purchases on the Apple Online Store; or used in Apple Retail Stores. Unused balances are not transferable."
    http://www.apple.com/legal/itunes/ww

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